[Resolved]  Vodafone Clir — CLIR Service

I have been using CLIR facility since almost 3 yrs and above....Now we have received that you need NOC from SP or above rank to continue the same services.

We have never ever in life gone to the local police station , its but obvious that these high ranked people would be not knowing us personally.

Now how is it possible for some one who doesn't know us would sign on a piece of paper stating that i Know the person 'XYZ' personally.?? The Police officers are 100% correct at their place as to why would some one write and sign for a un-known person.

If you ask to sign it from a local police station then its acceptable that these people would be knowing us as we stay there, but the High Ranked Officers stay at the District Head quarters...and its but obvious that they will no be knowing us if we haven't been in touch with them at any point of time in life.

But our issue is that, if they are not knowing us personally... cant we utilize the CLIR services

Plz do something genuine to get over this problem.
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Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Mar 21, 2013
Vodafone India Customer Care's response
Hello Chetan,

We regret the inconvenience caused. As per the policy, certification is required. Kindly visit your nearest Vodafone Store for more details.

Regards,
Vodafone Customer Care.
Verified Support
Mar 26, 2013
Vodafone India Customer Care's response
Hello Chetan,

Please be informed that to provide CLIR facility we require a No Objection Certificate (NOC) by a Police Officer of DCP/SP level or above. In this regard, you are requested to furnish an NOC, duly signed by authorized signatory before 20th March 2013. In the event of non-receipt of NOC approved by the authority as mentioned above, we will be forced to withdraw your CLIR facility.

Regards,
Vodafone Customer Care, Gujarat
Complaint comments 

Comments

I have Visited the VODAFONE store...In MORBI ...the Manager name is Mr KAUSHIK RAJA...he says as per instruction from the REgional office...get the sign of SP/DCP or above rank...or your service of CLIR will be discontinued

VODAFONE - CLIR service — CLIR

CLIR Service
I have been using CLIR facility since almost 3 yrs and above....Now we have received that you need NOC from SP or above rank to continue the same services.

We have never ever in life gone to the local police station , its but obvious that these high ranked people would be not knowing us personally.

Now how is it possible for some one who doesn't know us would sign on a piece of paper stating that i Know the person 'XYZ' personally.?? The Police officers are 100% correct at their place as to why would some one write and sign for a un-known person.

If you ask to sign it from a local police station then its acceptable that these people would be knowing us as we stay there, but the High Ranked Officers stay at the District Head quarters...and its but obvious that they will no be knowing us if we haven't been in touch with them at any point of time in life.

But our issue is that, if they are not knowing us personally... cant we utilize the CLIR services

I have Visited the VODAFONE store...In MORBI ...the Manager name is Mr KAUSHIK RAJA...he says as per instruction from the Regional office...get the sign of SP/DCP or above rank...or your service of CLIR will be discontinued

Plz do something genuine to get over this problem.

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