[Resolved]  Vodafone Postpaid — to surrender postpaid connection

Address:South Delhi, Delhi

my pospaid no. is [protected]. And i want to surrender my this number,and thats why i have also went to Vodafone store ANSAL PLAZA.and i also told them to surrender my pospaid no., but they didn't surrender my no. and told me that this number can be surrender by e-mail or enternet,or the place where i have buy it.and they let me sit for 1 hour,and there are 4,5 customers which have been sitting there for a long time,because there is one counter which is open and other 3 counters are closed, and the rest staff was sitting inside.and the girl who is sitting on the counter she didn't surrender my number. then i have call to customer care ,they have said your number will be surrender by only vodafone store.i have said that they didn't surrendering the number,then the staff of customer care said me that,let me talk to that girl which was on the counter,but that girl were not talking to them. but when i force her to surrender,she said that ''ok i see''.then for a while she is filling some form,i dont know what is she doing,then after filing that form ,that girl says that your connection will be disconnect in 72 hours. from 19-3-13 to today 28-3-13, it is not disconnected. my current no. is [protected] to which you can call me. thank you
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Dec 4, 2016
Complaint marked as Resolved 
Verified Support
Mar 30, 2013
Vodafone India Customer Care's response
Hello Rahul,

Trust we were able to help. Thanks for your time on the call.

Regards,
Vodafone Customer Care, Delhi & NCR
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