[Resolved]  Vodafone / Postpaid Mobile Connection — Fraud commitments offered by the company/Error in bill

Address:Delhi

sir/madam,
i have converted my prepaid connection into postpaid last month, and before converted, company gave me an offer on my new postpaid connection that i can register one vodafone number on unlimited free calling from my no. and i dnt have to give the charge of Rs.75/month for this offer. I confirmed this offer from vodafone mini store and than i converted my connection into postpaid. But in my monthly bill this charge of Rs.75 is added and when i approached to that same vodafone store for complaining, he is refusing that i can not help in this matter you have to contact to customer care. When i contacted to customer care they advised me to contact to the same vodafone store. So, please i want you to take some actions for such type of fraud commitments offered by the companies.
thank you
varun kumar
jyoti nagar, shahdara, delhi-94
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Dec 13, 2016
Complaint marked as Resolved 
Verified Support
Aug 12, 2013
Vodafone India Customer Care's response
Hello Varun,

Please share your contact number with us at http://bit.ly/16FDtKy so that we can address your concern better.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Vodafone — FRAUD WITH THE CONSUMER BY VODAFONE COMPANY

My name is partap singh malawalia vodafone prepaid no.([protected]) was running with me properly around 4 days ago.
about 4 days ago my sim automatically my sim no.[protected]) was discarded then i visited vodafone store and they said to me that you have to purchase a new duplicate sim.
After that i've to go out station for some urgent work, and today my friend called at my no. ([protected]) it was ringing that no. was picked by a person named Sukhdev singh from pathankote and my friend told me that.
after that i talk to the customer care vodafone and told my no. they said that this no.([protected]) is not prepaid no.now it has been transferred into postpaid no. without any intimation to me.
Kindly look into this matter this a serious matter company is doing fraud with the consumers. i just want my no. back its a very old and my business no.
I JUST WANT JUSTICE

Vodafone Connection — Doing Fraud For The New Vodafone Connection, I Bought

I have bought a new brand Samsung E250 from Subhiksha Store, Patparganj, Delhi, 110092. They told me that a new connection is also free with the handset but there is activation charges of 195. I paid them and i gave them complete documents of ID and Residence Proof. The phone started working but in the next morning it was out of service.

When i confirmed from vodafone customer care then they told that they haven't got any documents from the vendor. Then i contacted with the same employee of Subhiksha Store and told the story then he told me that it will start working in 2 hrs. But no changes happend with the connection.

When again i contacted him, he told that you have to give documents again. I gave him. Phone started working. It worked properly for 2 days and suddenly it started the ivrs message to all callers that the phone is out of service and all the inbound and outbound calls being barred.

Now it's enough. I am about to loose around 450 rs. which really matters for me. Can somebody tell me that where i had to file the complaint against him? By the way i know the consumer court's address but i don't have enough time to spend for it.

Need Help from all of you.

Thanks
Vinit Kumar Singh
MO- [protected]
I've brought your (vodafone) postpaid sim in April # is [protected] from your sales executive, and it's still not used by me, but bill was generated in next month and i've paid 150 Rs to vodafor, still it is (# [protected] ) not current.. please do some action ASAP & revert me

Thanx & Regards
Dharmendra
[protected] / [protected]

offer — offer

today there are a incoming call on my phone that i have get a lucky draw from india today i will get a free holyday trip worth rs 12000 and some movie dvd's, if i pay Rs. 2589, and if i pay this amount by credit card so i will also get a free wrist watch worth Rs. 2600, the phone no was [protected].is it true offer.
Dear sir,
I hope to say that my bonus card was not active & my serial no of card was[protected]. Please do fast .Ihpe that you will do fast.
Thank you

vodafone postpaid moblie connection — complaint of vodafone service

dear sir,
u send the photocopy of latter which are received sign from latter from store of vodfone store

Vodafone — FRAUD COMPANY

Dear Sir,

My no. is [protected].Vodafone customer executive called me for an offer of making my sim postpaid from prepaid.They took Rs150/- and gave me a fake sim, promising it will be activated within 24hrs.Till now, month has passed nothing has been worked out till now.Contact no.provided to me is not been attended.Services of vodafone are poorly cheap.Kindly check the executives dealing with customers such cheap leakings will hinder the goodwill of Vodafone.

edwin
I am using a vodafone number, i suggest you all they are the worlds worst company, they have money to spend in advertisment because they cheat in bills, Airtel is the indian company they is very good to us, these foreign companies, i wish to throw them out.

Fell the conversation i had with there C.C.E.

My servicies got barred, can u help me
Sir your credit limit got exceeded thats why services got barred

What i have to do, i didn't got any bill to pay
Sir pay an interim payment so that we can unbarr your services

How much
Rs. 500

It might be possible after 2 days u will again barr my services, so pls tell me my exceed limit money
we don, t have detail about ur exceeded usage

I paid Rs 500, my services didn't got activated, mini store chap told me i have send the sms, vodafone customer care told me we haven't recieved payment yet, i suffered for 24 hours, next day again i called i screwed them they activated my services.
Now after 2 days my services got barred again and they say pay interim paymet, when i asked them where is my bill so that ican pay the bill and automatically by limit will increase once i will pay the bill.
As i own a corporate connection i can't force my account cap to pay the bill without bill, on the same part i made a part payment of Rs 500 cash. hence i have 2 choices either i have to pay the bill in cash by my self or i have to wait till bill won't reach my office and my services will be barred till that time.

The big disaster "Happy to help"

Never us vodafone services u will cry like any thing.

Raise a voice against these outsider who are eating are market and humilating indians.

Go to hell Vodafone, u can't help anyone, u r the cheap businessman with out business ethics.
The manager,
VODAFONE
Req: misuse of id by cell no. [protected]

It is intimated that my son Karandeep Singh bought two vodafone sims from jalandhar few months back.
a) [protected] and b)[protected]. both these sims were bought on a same id that is of my son karandeep singh, he deposited a copy of his driving license as a valid proof with the photograph to the dealer as per the req. Driving license was named after karandeep singh s/o kuldeep singh n was made under c/o s. Atam singh tehsildar faridkot. one of those sims was activated at that very moment no.[protected], while the other no. [protected] was not activated at that time...after few hours the second no. [protected] got disconnected due to some id proof problem. then i went to the main office of vodafone situated at mall raod in ludhiana, they asked me to deposit some id proof then i did the same as per their requirement, n simultaneosly in the evening my son went to the dealer from where he bought the sim. he deposited his copy of driving license with a photo again in jalandhar. after this episode the second no. [protected] was activated within a few hours.
Now from some sources i came to know that a mobile no. [protected] has been issued by your company to some unknown person under the id proof of my son karandeep singh (karandeep singh s/o kuldeep singh c/o s. atam singh tehsildar faridkot). which is a very huge blunder of yours. so you are requested to deactivate the cell no. [protected], misuse of same will be solely a responsibilty of your company.

kuldeep singh
258-D model town extension
ludhiana(punjab)
[protected]

Vodafone — fraud commitments

Im a vodafone subscriber ([protected]).Sometime back i got a call from vodafone thaty they are providingan add-on number and promised to provide features such as 134 Rs monthly rental, 1000 minutes talk time free etc, due to which i accepted their offer.Their executive came and took the security deposit.Soon after i recieved a verification call from vodafone but they refused to all those commitments.Since then i have made several complaints to their executives but to no avail.My recorded complaint date with them is may 6, 2009. Now they have even barred my existing number.
Please help.

Vodafone Postpaid Connection — Vodafone fraud in postpaid billing

I was a Vodafone customer from March'2008 till January'2009, My mob no was [protected] in Bangalore. For ease of paying the monthly bill i had been opted to authorize auto-debit from my credit card. I've cancelled my connection in the month of january'2009. But till now a montly service charge of Rs 385 is auto-debited from my credit-card. As i was working in dubai i was neither able to go and personally fight nor able to hire a complaint in customer care.
I have been receiving blank calls from the same number from the last 10 days.
And when I call back on the number, it says that the number is out of service.
These blank calls are a big distraction for me. I hope there was a legal body, where i could complain.

Vodafone — no connection

hello!!

i am abhishek banerjee...i stay in kolkata..i hav paid nd signed for the post paid connection from prepaid last friday..it has ben a week tht they did not even bother to activate my connection, ..inspite of calling up customer care for several times, they dint do anything..they hav stopped my prepaid connection..nw, am havin no connection...i am facing a huge problem..plz help...

Vodafone — to ban the fraud company

stop using vidafone ....it is victim of hacking....china hacked vidafone services...you can face some software problems...and also balance deductions......its been hacked from 1 june 2011

Vodafone — VODAFONE FRAUD COMPANY

telephone - [protected]

VODAFONE people have harrassed us like anything and have given us a legal notice that we pay Rs.1650 as the due. but for last one year i did not use the sim and phone and once i cleared the last bill, i wrote and reminded them to deactivate the sim. they did not do it. suddenly after 2-3 months when i approached them, they said the number is still active and i need to pay Rs.1650. and they wanted an email from me on this regard. even after sending serveral emails regarding the deactivation, they did not do it... and now yesterday they sent a legal notice to me... so, i paid the amount thru online transfer, and now if my phone is not disconnected and deactivated, the matter would be serious.

how fraudalant company vodafone is. there is some guy called ASHWIN MISHRA who has sent the legal notice and now he is not responding my calls. i dont know if my cell phone is deactivated or not. i am going to take a legal action towards VODAFONE and ASHWIN for harassing me and also cheating me and also go to the media people to expose these kind of illegal way of doing business.
i request all the people who face such issues and also have complaints on vodafone and customer care, lets get together and close this company asap.

come guys, join hands to curb such illegal activities by cell phone companies and also people like Ashiwin Mishra who is a ...kick this guy and he should not be entertained by any other company.

Vodafone — major frauds

Hi,

My no. [protected]. This is prepaid no. i requested to change this no. to postpaid(before 7-8 days) and also got 1 new no. and for this 2 nos. i wanted CUG. Vodafone executives collected my documents and took rs 200. Then again some other person came for verification and took rs 65.

Now the problem is neither of the sim cards r working. neither the 2 new sim's are working nor my old prepaid sim.

when i called customer care and i insisted to talk to supervisor... the so called donkey shoukt mulla supervisor came on line. One of the worst person i can imagine to be a supervisor. i told i want this issue to be resolved immediately else i will raise complain in all social network. he is telling is there anything else i can help apart from this. He is not even bothered about Vodafone who is paying him. he is the reason i m complaining here else i would have waited for 24 hours.

All my sim's r not working and i shd wait till tomo evening it-seems. even then if it doesn't work i shd go to vodafone store it-seems. when i asked the status of my sim they say, nothing is updated yet. even we have no idea.

When i change to prepaid to postpaid my sim wil be deactivated for 24 hours itseems. nonsense this is.
At least when i ask the status they say nothing is updated.

First thing i do is change this Vodafone. Trust me i will make sure that all my friends stop using vodafone. i dont care to spend, i wil bu them or help in taking new connection. this is not the first time vodafone is irritating me. trust me. i mean it. Vodafone will loss atleast 40 to 80 customers.

Hire good educated people not shoukt mulla supervisior an xxxxxxxxxxxxxxxxxxxxxxxx(bad words) on the earth. cheap man... really cheap. Shame on ur part Vodafone. You wont survive for a longer period in this market if this is the kind of service u provide.

wherever we go vodafone follows us.. not to give network but to eat our money.

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