[Resolved]  Vodafone / Postpaid To Prepaid — conversion from Postpaid to Prepaid

Address:Hyderabad, Andhra Pradesh

Dear Sir / Madam,

I am using ([protected]) Vodafone mobile post paid connection since june 2012 .i am not satisfied with post paid billing . I want change from postpaid to prepaid so I went to the nearest vodafone store (S R Nagar) and paid settlement amt of 490/- on 2nd Mar 2013 and taken the prepaid sim they told me that it will take 6 working days to convert it from post paid to prepaid you can use your prepaid sim after 6 working days but it is not converted till now, a complaints has been raised with reference no[protected] and so many times I spoke with Your (vodafone) executives so many times but till now my problem not solved.

Thanks & Regards,
Mohan Kumar K
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Dec 5, 2016
Complaint marked as Resolved 
Verified Support
Dec 09, 2011
Vodafone India Customer Care's response
Hi Nilesh,

Kindly share an alternate contact number with us here http://bit.ly/tU98Yt and a convenient time for us to call and address your concern.

Regards,
Vodafone Customer Care
Verified Support
Dec 09, 2011
Vodafone India Customer Care's response
Hi Nilesh,

We're looking into your concern and will get back to you at the earliest. You can reach us at vodafonecare.[protected]@vodafone.com for any assistance in future or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Mar 26, 2013
Vodafone India Customer Care's response
Hello Mohan Kumar,

Thanks for your time on the call. We will get back to you with an update at the earliest.

Regards,
Vodafone Customer Care, Andhra Pradesh
Complaint comments 

Comments

Vodafone mobile — Conversion from Post-Paid to Pre-Paid

Hi,



I am using the vodafone number ([protected]) for the last three and half years. First it was a pre-paid connection. Vodafone(hutch) customer executives starts to call me regularly for converting to Post-paid connection. Atlast they agreed to give me the same number as post paid.



Now i want to convert back to pre-paid. I visited vodafone store and also called to 111. But the answer was "No". The conversion of Post-paid to Pe-paid is not available for vodafone. They adviced me to go for other connection. So i decided to take new connection from your competitor. Now More and More GSM connections are available in Karnataka Circle.


I want to know the reason for saying "No" by world’s leading international mobile communications company.


Money matters than Customer(will be your answer)

Regards,
Shyam.P.S
[protected]

Vodafone mobile — converting postpaid into prepaid

hello,
my name is nandini shetty
my mobile no is [protected]
i want to convert my vodafone post paid connection into a prepaid because it is gettin very inconvinient .
There is no ougoing calls/ SMS service despite balance. please do the needful at the earliest. My mobile no. is [protected]

Vodafone — Post Paid to Prepaid

Hi,

This is MahipalReddy, From than 4 yrs I am using vodafone serice with as prepaid customer. Five months back i converted my account to Post paid. Now again i want/need to convert to prepaid. When i was converting to postpaid i got confirmation from tele caller, said that u can covert back to preapid at anytime.
Now, I called to vodafone care, they are saying that, we dont have that facility.
Please tell me, how do i proceed.

Thanks,
MahipalReddy

Vodafone Prepaid — conversion from prepaid to post paid

I am holder of prepaid card of vodaphone having no. [protected]. I visited vodaphone gallery at prabhadevi, mumbai on 8th october 2010 and completed formalitites to convert my connection from prepaid to post paid. i was assured that the same would be done within 48 hrs. now this is almost 8 days but no action has been taken. there were several idetification calls from the company.
i feel harassed and i want to surrender the no. immediately and company should repay the amount paid by me.
the customer care no is most careless as i never got throrugh the instrucctions and could not talk to their executive in spite of several attempts.
pl help me resolve my complaint.

vodafone/post paid — Prepaid to postpaid

This is to inform you that i have change my plan before few days prepaid to postpaid.Customer care executive come my home regarding verification address but he is nit found my home and he/she declare my address is not proper and my Sim card blocked due to this.But i want to know that i have already use this Sim card last five year and my address is also same last five and i have already submit the same whenever i bought this card and i also want inform that my all banking and all kind of communication doing on the same address.
I also inform you that since last 8 years we used vodafone postpaid card with same address and communication with vodafone on same address however how can you declare my address is incomplete.
This is general remainder to you my card is blocked last two days i want active my card on urgent basis.
My Sim Card No - [protected]
Nilesh Vaghela
Hi
I have already mentioned above my contact no - [protected].any time you can call me and activate my card urgently.
Hi,

I have already submited my complain on your site as mentioned by you.

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