Moglix — Printer canon pixma 2570s defective

VishalK99814515

Website:

www.moglix.com

I received printer canon pixma 2570s on 9th sep 2020 price was 2699 I was not in town I unpacked on 11 sep 2020 and check that printer is not printing and black ink led on so product is in return policy for 7 days till 16 sep 2020 so raised return request on 11 sep and evening same day return request cancel by seller then again I did raised request return again cancelled by seller again 12 sep I raised then again cancelled and customer care is not picking up call if product is under 7 days return policy then this website making fool of customer

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Moglix customer support has been notified about the posted complaint.

Sep 15, 2020

Updated by VishalK99814515 Monglix customer support is only notified neither doing resolve what type of customer support total 5 times return cancelled well done you service is op if you are watching this kindly approve the return you are doing cancelled and return date is getting over tomorrow we'll done what your service you will beat Flipkart discusting

Sep 22, 2020

Updated by VishalK99814515 They don't want to return or exchange because they are ###
Point they don't know
#CUSTOMER service not know
#return policy not know
#talking nature not know
#cheat CUSTOMER full with bluff
#any product that CUSTOMER got defective is under 7 days return policy it's meant under 7 days you can return and refund but they don't know

Sep 22, 2020

Updated by VishalK99814515 If customer in under return policy 7 days return policy and 10 days in other shopping website then talking to other website if customer not satisfied with product then they can return back product within 10 days after 10 days they under brand warrenty but in moglix in my case product is damage cartridge is empty may be someone returned product is defective then it should be return and if I am under 7 days return policy of product then why I will go for brand warrenty because I received damage printer canon service executive told seller will only change the product

Verified Support

Sep 25, 2020

Moglix Customer Care's response Hi Vishal. We regret the inconvenience caused to you. We request you to kindly share your order number so that we can check for the issue.

Sep 26, 2020

Updated by VishalK99814515 Order no - 296349