Morestore — I am complaining about the exchange policy

Address:

Dakshina Kannada, Karnataka

I went to purchase shampoo instead of that bimistake i took conditioner. I asked for exchange. Store manager told me exact amount has to be exchange as money will not be return. But shampoo was for 62 rupees and i exchange it with conditioner of 90 rupees. As i am on tour i told him i don't require anything excess you return me my money. He denied, & told me to purchase something of 28 rupees. But as i am on tour i don't want anything else. This is ridiculous policy... Pathetic services of more. It not about 28 rupees but the attitude of the manger. I think more is having too many customers so the employees are behaving with an attitude of we don't care.
It's absolutely fine i will prefer and recomandate reliance fresh next time. Worst experience...
I don't even have any hopes that you will take action on my complaint. But this was my worst experience i shared and informed you as my responsiblity. It's your duty to take action. Which i think you will never going to take...
If rating youre store is possible, i will rate it in negative. You're store didn't deserved to score even zero... Worst and pathetic service...
If you will really take action then let me know on my email id [protected]@gmail.com