[Resolved]  Motorola Mobility — regarding warranty period

Address:Hyderabad, Andhra Pradesh, 500072

Dear sir,

From yesterday my mobile lost the display.in this regard we are went to service centre (Lenovo and motorola service centre, kukatpally, hyderabad). But in service center no one technician is not available to service my phone.

Today also i was went to this service center, but they are saying from today afternoon the warranty period was expired. And they are asking rs 6800/- for servicing my mobile.

Please do needful on this issue as early as possible

I am below providing the my mobile and purchasing details.

Model:-moto g plus 4th gen (Black 32gb) (Imei [protected])
Sold by amazon (Order no:-#[protected][protected]
Dispatching date :- 10th oct 2016.
Vendor name:-green mobiles.

Thanks and regrds
B manoj kumar
Kukatpally
Hyaderabad
M. No [protected]
Mail id:- [protected]@gmail.com.
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Nov 17, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
Motorola Mobility Customer Care's response
Hi, Manoj.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support
Complaint comments 

Comments

Dear sir i purchase new moto phone but not working properly.we have problem in network.always network disappeared in my new phone.when i was comp lent on moto customer care they told me it was service provider problem but in other phone its working properly. before some time we have also prolem with my phone camra.
Motorola Mobility Customer Care's response, Oct 12, 2017
Verified Support
Hi, Sachendra.

We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.

Thanks,
-Motorola Support

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