[Resolved]  Mpokket — Amount not received in bank account but showing disbursed

Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I haven't received a single penny from mPocket, but it's showing that the amount has been disbursed on 1 Aug, 2023. Mpocket claims that they transfer amount within 30 minutes but it's been hours. My bank server is also fine as I took other small loans from different apps and which didn't take more than 5 minutes. I have been using Mpocket for more than 1 years and this is the first time I didn't received any money from them. Please help me, I applied for 2 loans of Rs 2, 000 which is Rs 4, 000 in total. I tried to contact them but no reply.