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4.9
Updated: Nov 24, 2025
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44
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mPokket reviews & complaints page 22

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V
vikastandewaal
from Panipat, Haryana
Jul 31, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
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Need Waiver

Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website: HARASHMENT

I've taken loan of 4500 from mpokket... And I was in trouble from few months as I'm a Student now it has been increased to 6995. Now they are calling me and I've said them to decrease penalty then I'll be able to pay.. pls help me. I'll pay my amount if penalty is reduced. Now they're saying that they will send legal notice....
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Debarghya Roy
Jul 30, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Address: Kolkata

I took a loan of around 2500 but since am a student i was unable to pay it over the last 2 months. The amount is now 4350 and they are calling and threatening me everday with threats of coming to college and my home. I am ready to pay the principal amount without the late charges. All my previous dues are cleared. Please look into the matter and resolve it as soon as possible because it is causing me unnecessary mental trauma.
+2 photos
Aug 1, 2023
Complaint marked as Resolved 
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    D
    Debarghya Roy
    Jul 30, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Late charges

    I had taken a loan of around 2000. I had cleared all the previous dues but since am a student I am unable to clear the pending amount which around 4300 with interest. I am ready to pay the principal amount and close the loan. But the customer care executives are calling and harrassing me with threats of coming to my college and also visit home. Please look into the matter and resolve as soon as possible because it is giving me unnecessary...
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    Boopathi Kaliyappan
    Jul 29, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Address: Salem
    Website: [email protected]

    Name-Boopathi Kaliyappan
    Ph-[protected]
    [protected]@gmail.com
    Sir,
    I was taken loan Rs.2000 on 8/11/2020 and i closed. But it till show as over due. Plz kindly check and clear. Now I start home, applying loan but due to this overdue my loan is rejected.
    Kindly plz clear the issue
    Jul 30, 2023
    Complaint marked as Resolved 
    Thank you
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    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    Resolved.Thank you
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      R
      R Balasankar
      Jul 28, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      Address: Tamilnadu,India.

      Hi iam Balasankar.I face problem for cannot update my income details in mPokket loan app.I try to many times but can't update my details.Your credit check has been Approved but can't go to next step. This message show last one week .Please solve the issue.Thankyou.
      +1 photos
      Jul 29, 2023
      Complaint marked as Resolved 
      Query as resolved.Thanks for solve the problem.
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      Our team has spoken to you & we believe your concern has been resolved.
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        PratikshaShedge
        Jul 27, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        Hi I have taken loan of 937 and 1817 rupees but due to I have lost my job I am unable to pay for 4/5 months.
        I am ready to pay principal amount with waiver of charges. I have spoken with customer service but they don't understand the situation of my end. Also charges is too high more than double of principal amount.
        I have ready to pay the amount of 3500rs and close my account.
        +3 photos
        Jul 28, 2023
        Complaint marked as Resolved 
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          K
          KiranShedge
          from Satara, Maharashtra
          Jul 27, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          Hi I have taken loan of 1817 rs is now 4304. I don't have job I have to adjust the things accordingly I was trying to convince customer care executives but they don't understand situation of my side. I can pay 2500 to close the loan. But still they don't respond help me out with this why this company not understand our situation? My other app loan like cashee, kredit bee, they given me 100% waiver on charges but why not mpokket?

          Help me with this
          Jul 28, 2023
          Complaint marked as Resolved 
          Thanks for the help.
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            H
            Harshbais
            from Indore, Madhya Pradesh
            Jul 26, 2023
            Feb 9, 2024
            This thread was updated on Feb 9, 2024
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            Why my profile are locked? Plzz solve

            Hii mpokket I recently made a payment of 2036rs on 15th July 2023, after that my profile will be locked, I contacted customer care, they said that your profile is not locked from here, your app is the issue.Please solve this app issue, I am troubled since 2 weeks.

            Registered number:-[protected]
            D.O.B - 24/04/2004
            Name :- Harsh Vardhan Singh Bais...
            +1 photos
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            H
            Harshbais
            from Indore, Madhya Pradesh
            Jul 26, 2023
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            Why my profile are locked?

            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

            Hii mpokket I recently made a payment of 2036rs on 15th July 2023, after that my profile will be locked, I contacted customer care, they said that your profile is not locked from here, your app is the issue.Please solve this app issue, I am troubled since 2 weeks.

            Registered number:-[protected]
            D.O.B :- 24/04/2004
            Name :- Harsh Vardhan Singh Bais...
            +1 photos
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            B
            Binod Joseph Paul
            Jul 25, 2023
            Feb 9, 2024
            This thread was updated on Feb 9, 2024
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            Address: Kolkata

            I had taken a loan from mPokket last year. However due to a sudden demise in my family i couldn't clear of my loans on time. However, i had clear all the due amount in this month of start. They said that they will update my cibil as soon as possible but it's not yet been updated. I just checked it still shows due in cibil report. I have mailed them twice but still not getting any response. I have received the NOC as a form of repayment bills but they still haven't updated my cibil.

            I am unable to take up any loans as of now, pls help me so that my issue can be resolved

            My loan account number are as follow:
            Loan Id : MK6B996246ID30675544, MK5A6262F3ID31415725 & MKF01A62CCID31539779
            Loan repayment date : 06-JUL-2023
            Mar 11, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 08, 2024
            mPokket Customer Care's response             Our team has spoken to you & we believe your concern has been resolved.
            Verified Support
            Feb 09, 2024
            mPokket Customer Care's response             Hi Binod,

            As per the feedback from concerned department, your issue has been already resolved. Therefore, we would request you to mark the complaint as resolved.

            Regards,
            Team mPokket.
            View replies
            Our team has spoken to you & we believe your concern has been resolved.
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            Reply
            Our team has spoken to you & we believe your concern has been resolved.
            Reply
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            Reply
            Our team has spoken to you & we believe your concern has been resolved.
            Reply
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            Reply
            Hi Binod,

            As per the record, we have already resolved your persisting query regarding your credit report. Therefore, we would request you to mark the complaint as resolved.

            Regards,
            Team mPokket.
            Reply
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              ayoosh009
              Jul 22, 2023
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              Resolved

              I asked for 2000 rupees loan 1000 1000 seperately in two different Accounts one is credited other is showing disbursed but not credited.
              +1 photos
              Jul 26, 2023
              Complaint marked as Resolved 
              The problem resolved the next day.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Its been resolved thanks
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                N
                Nick..90
                Jul 21, 2023
                Sep 24, 2023
                This thread was updated on Sep 24, 2023
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                Resolved

                I've taken loan of 8000 from mpokket... And I was in trouble from few months as I'm a Student now it has been increased to 17000. Now they are calling me and I've said them to decrease penalty then I'll be able to pay.. pls help me. I'll pay my amount if penalty is reduced. Now they're saying that they will send legal notice.
                +1 photos
                Jul 22, 2023
                Complaint marked as Resolved 
                They have imposed 45% waiver on penalty
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                Our team has spoken to you & we believe your concern has been resolved.
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                Our team has spoken to you & we believe your concern has been resolved.
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                  R
                  R Balasankar
                  Jul 21, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Resolved

                  Didn't respond customer service and Couldn't add my bank account

                  No responce for customer service and application.Many time i try ti call customer service but always busy.customer service is not statisfacting....
                  +1 photos
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                  S
                  subhani001
                  Jul 21, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Resolved

                  I took multiple loans from mpokket and i cleared all my dues but they didn't send any noc to me
                  Jul 23, 2023
                  Complaint marked as Resolved 
                  Thank you, issue resolved, They provided noc form
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                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                  Our team has spoken to you & we believe your concern has been resolved.
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                  Our team has spoken to you & we believe your concern has been resolved.
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                    R
                    Ritika Gaikwad
                    from Auraiya, Uttar Pradesh
                    Jul 20, 2023
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
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                    Lone

                    Address: Aurangabad

                    I mpokket lone aap I was taking a loan from above but due to some problems I could not pay it early now I am going to pay it but the penalty is high and I was taking a loan of 2000 but I was given only 1700 but now the penalty 3800 It is a humble request that you please reduce the penalty...
                    +1 photos
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                    D
                    dricha328
                    from Guwahati, Assam
                    Jul 20, 2023
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
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                    Address: Kolkata
                    Website: mpokket

                    I have taken a loan of 6000 which I was not able to pay as I was going through a financial crisis .Now the money sums up to around 12k double the principal amount .
                    As I student will not be to such huge amount
                    I want to pay back the principal money .
                    Please consider my request
                    Jul 27, 2023
                    Complaint marked as Resolved 
                    It's resolved
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                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    Our team has spoken to you & we believe your concern has been addressed.
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                    Our team has spoken to you & we believe your concern has been addressed.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      C
                      Chiku1999
                      Jul 20, 2023
                      Feb 9, 2024
                      This thread was updated on Feb 9, 2024
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                      I paid all the overdue amount way before, in application it’s showing as paid but in CIBIL it’s not updated since 1 year.
                      Mar 11, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 09, 2024
                      mPokket Customer Care's response                       Hi Chiku,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
                      View replies
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
                      Reply
                      We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
                      Reply
                      We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
                      Reply
                      We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
                      Reply
                      Hi Chiku,

                      We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                        A
                        Aushrith reddy
                        Jul 18, 2023
                        Feb 9, 2024
                        This thread was updated on Feb 9, 2024
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                        Resolved

                        Waiver/settlement of loan

                        I have taken loan of rs 8k, due to some medical emergency i couldn't able to pay from 5months with overdue charges ithe amount become 16k.I want to pay the principal amount.please remove the overdue charges and settle my account....
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                        S
                        suman sant
                        from Rewa, Madhya Pradesh
                        Jul 18, 2023
                        Sep 20, 2023
                        This thread was updated on Sep 20, 2023
                        Resolved
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                        Resolved

                        Main 4 july 2023 se complain kar rahi hun ki mere 8 mpokket ke closed ac. Me overdue dikh raha hai jabki inka payment 60 din pehle ho chuka hai ..jisse cibil me mera score babut down hota ja raha h aur iverdue bhi dikh raha hai..please cubil ko turant report karein main yahan par payme6ka proof bhi de rahi hun
                        +10 photos
                        Aug 7, 2023
                        Complaint marked as Resolved 
                        Resolved
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                        the executive has called me today and emailed me today and given surety of resolve within few days
                        mPokket Complaint Status Update [ID: 3452291]
                        Inbox

                        consumercomplaints.in
                        4:03 PM (40 minutes ago)
                        to me

                        Greetings,

                        Your complaint has been forwarded to mPokket customer service. You should receive a reply from the company representatives within several days.

                        Please login to your account to view and update the status of your complaint.
                        To view your complaint on ConsumerComplaints.in click here

                        We sincerely hope your issue will be resolved as soon as possible!

                        Kind regards,
                        ConsumerComplaints.in Team
                        We are here to help
                        Reply
                        mPokket Complaint Status Update [ID: 3452291]
                        Inbox

                        consumercomplaints.in
                        4:03 PM (46 minutes ago)
                        to me

                        Greetings,

                        Your complaint has been forwarded to mPokket customer service. You should receive a reply from the company representatives within several days.

                        Please login to your account to view and update the status of your complaint.
                        To view your complaint on ConsumerComplaints.in click here

                        We sincerely hope your issue will be resolved as soon as possible!

                        Kind regards,
                        ConsumerComplaints.in Team
                        We are here to help
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                        Our team has spoken to you & we believe your concern has been addressed.
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                        Not updated yet pathetic going to bring RTI against mpokket and cm helpline the RBI...very pathetic

                        Kindly submit the detail of closed ac more than 60 dats - Comment #4115880 - Image #0
                        Kindly submit the detail of closed ac more than 60 dats - Comment #4115880 - Image #1
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                        Thanks for your confirmation & we believe your concern has been resolved.
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                          L
                          Lipsss001
                          Jul 17, 2023
                          Sep 20, 2023
                          This thread was updated on Sep 20, 2023
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                          Resolved

                          Address: india

                          Please active dnd on my number...Please do not call me
                          Jul 17, 2023
                          Complaint marked as Resolved 
                          NA, issue resolved, do not call me
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                          Thanks for your confirmation & we believe your concern has been resolved.
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                          Thanks for your confirmation & we believe your concern has been resolved.
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