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mPokket Complaints & Reviews

4.9
Updated: May 3, 2026
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mPokket reviews & complaints page 22

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S
Sep 24, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
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Address: Dijubasti, Amoni Nagaon Assam

Yesterday i have checked my cibil score where i found some loan transactions in mpokket application but i didn't take a single loan from this app, some different persons address and mobile number is showing attached to my pan card, please change details and remove those transactions from my cibil account it's making my credit score low.
Please update the CIBIL report and remove the other person transaction from my report.
My personal permanent mobile number is [protected] and address is Dijubasti, Amoni, Nagaon, Assam-782138
Thanking you.
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 07, 2024
mPokket Customer Care's response
Hi Sir

Our team has spoken to you & we believe your concern has been addressed.

Regards,
Team mPokket.
Our team has spoken to you & we believe your concern has been addressed.
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    Ankit7294
    from Muzaffarpur, Bihar
    Sep 23, 2023
    Sep 27, 2023
    This thread was updated on Sep 27, 2023
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    Address: Akharaghat ,nazipur, Bank cloni, Muzaffarpur, Bihar

    My account is not approved.
    Not showing in my profile to make a vedio.
    Sep 29, 2023
    Complaint marked as Resolved 
    Hi Ankit7294,

    Please DM us your registered number explaining your issue in detail & we would certainly help you.
    Hi Ankit,

    Our team has spoken to you & we believe your concern has been resolved.
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      T
      Tarun Naidu4321
      from Hyderabad, Telangana
      Sep 22, 2023
      Feb 9, 2024
      This thread was updated on Feb 9, 2024
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      I’ve been receiving calls and messages from Mpokett for a loan repayment, I have never taken any loan from Mpokett and haven’t authorised anybody to use my number as reference and my name is not Jason, do not call me or send messages in the future and will also never prefer your services !
      Mar 11, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 09, 2024
      mPokket Customer Care's response
      Hi Tarun,

      Please DM us your number explaining your issue in detail & we would certainly help you.

      Regards,
      Team mPokket.
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Hi Tarun Naidu,

      Please DM us your number explaining your issue in detail & we would certainly help you.
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        S
        Swathi2804
        from Bengaluru, Karnataka
        Sep 22, 2023
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
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        Hi
        I'm swathi I have cleared all my loans that was taken in mpokket loan app and stil now I didn't received any noc form it's almost 1 month as over that I have cleared all my dues and they are not responding to my mails and calls and message and it's effecting my civil I'm unable to take loans. Please help me with this.
        Sep 22, 2023
        Complaint marked as Resolved 
        I have received my noc
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response
        Hi Swathi,

        Our team has spoken to you & we believe your concern has been resolved.
        Hi Swathi,

        Our team has spoken to you & we believe your concern has been resolved.
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          S
          Swathi2804
          from Bengaluru, Karnataka
          Sep 22, 2023
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
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          Hi
          I'm swathi as i mentioned stil now I didn't received any noc form form mpokket loan
          And I have cleared all my loans and dues on 2nd sep 23 .I have done so many mails and message to them they are not responding to any calls or msg and mails .and it's effecting my civil and I m unable to take any loans due to this problem. I kindly request u to help me with this.
          Sep 22, 2023
          Complaint marked as Resolved 
          I have received my noc
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response
          Hi Swathi,

          Our team has spoken to you & we believe your concern has been resolved.
          Hi Swathi,

          Our team has spoken to you & we believe your concern has been resolved.
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            Abhi8688397
            Sep 21, 2023
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            Dear sir,

            I have taken the loan, due to some reason my payment has been delay after I received call from Mpokket team then I arranged the amount make the payment as per guidance of customer care..
            That time app was not working customer care guide me told your payment will reflect in app within 2-3 days
            After that I delete the App I didn't check in app.. I didn't receive any call or msg or mail from Mpokket team last one year..
            Today they called me they are Harassing my self to make payment... Pls help and save me.
            Currently I'm student my education loan is going on..

            Dear Mpokket team pls help.
            Phone No. [protected]
            [protected]@gmail.com

            Regards
            Abhishek mishra
            Sep 22, 2023
            Complaint marked as Resolved 
            Okay thanks sir, supporting me
            Hi Abhishek,

            Our team has spoken to you & we believe your concern has been resolved.
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              Abhi8688397
              Sep 21, 2023
              Sep 23, 2023
              This thread was updated on Sep 23, 2023
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              Dear sir/ mam,

              I have taken loan last year may 2022..due to some reason my payment has been delay, I received call from Mpokket that time i was not able to pay payment through Mpokket app then customer care guide me and provide me bank details for make payment I make payment and share the details to him, he told me your payment will reflect in App within 2-3 days after that I delete my app..
              I didn't receive any call and msg from Mpokket so I thought payment has been done..
              After one year today I received call from Mpokket team she told me your payment is pending kindly make payment I checked in app still payment is pending..
              She told me, fraud has been done with you..
              I don't know what happened with me..
              She told me if you will not make payment we will call you reference no.
              Kindly help me to resolve my issue and check..
              Kindly waive my penalty I'm ready to settle loan from app..
              Pls waive my penalty..
              My conditions is very poor I left my job currently I'm study on loan
              Pls help 🙏

              Regards
              Abhishek mishra
              Sep 22, 2023
              Complaint marked as Resolved 
              Okay, thanks sir supporting me
              Verified Support
              Sep 23, 2023
              mPokket Customer Care's response
              Hi Abhishek,

              Our team has spoken to you & we believe your concern has been resolved.
              Hi Abhishek,

              Our team has spoken to you & we believe your concern has been resolved.
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                R
                ridip95
                Sep 20, 2023
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
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                I have paid all my loans many months ago but a loan is showing open and effecting my cibil.
                Sep 22, 2023
                Complaint marked as Resolved 
                Thank You Mpokket for resolving my issue.
                Verified Support
                Feb 07, 2024
                mPokket Customer Care's response
                Hi Ridip,

                Our team has spoken to you & we believe your concern has been resolved.
                Hi Ridip,

                Our team has spoken to you & we believe your concern has been addressed.
                Hi Ridip,

                Our team has spoken to you & we believe your concern has been resolved.
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                  Pavannani414
                  Sep 20, 2023
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
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                  I have settled an payment on July 2020. At that time due to my financial crisis and Covid I couldn’t pay the total amount and I requested and settled but NOC was not given to me and I’m facing issues now when I’m trying to get Credit card. Please give me NOC as soon as possible.

                  Name : G Pavan Kalyan
                  Mobile: [protected]

                  Thank you
                  Sep 21, 2023
                  Complaint marked as Resolved 
                  Thank you so much for contacting and the issue was resolved.
                  Verified Support
                  Feb 07, 2024
                  mPokket Customer Care's response
                  Hi Pavan,

                  Our team has spoken to you & we believe your concern has been resolved.
                  Hi Pavan,

                  Our team has spoken to you & we believe your concern has been resolved.
                  Hi Pavan,

                  Our team has spoken to you & we believe your concern has been resolved.
                  Helpful
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                    J
                    Joan’s
                    Sep 17, 2023
                    Feb 9, 2024
                    This thread was updated on Feb 9, 2024
                    Resolved
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                    I lost my sim and phone still they are putting 17k 18k for just 9k
                    Loan . I understand i need to
                    Pay fine but this is tooo much. I lost my brother recently and i cant pay this much .
                    I am
                    Going for a cyber case im filing a case
                    Mar 11, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 09, 2024
                    mPokket Customer Care's response
                    Hi Sijol,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                    Regards,
                    Team mPokket.
                    Hi Sijol,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      S
                      Sijol
                      from Bengaluru, Karnataka
                      Sep 17, 2023
                      Feb 9, 2024
                      This thread was updated on Feb 9, 2024
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                      I have lost sim and phone i couldnt repay back. My brother died recently and i m really financially down . I need to pay 9k back and now its showing 17k . I cant pay that much. Also pls send me link to repay i donot want more interest. Im not able to login since i lost sim and phone please kindly help
                      Mar 11, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 09, 2024
                      mPokket Customer Care's response
                      Hi Sijol,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                      Regards,
                      Team mPokket.
                      Hi Sijol,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        M
                        Mazada
                        from Nagaon, Assam
                        Sep 16, 2023
                        Feb 9, 2024
                        This thread was updated on Feb 9, 2024
                        Resolved
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                        Paid all dues but still affecting my CIBIL Score
                        I have paid my all loans, but its still showing outstanding/Pending while checking my Credit score, my credit score going down day by day,
                        Ph: [protected]
                        Mail id: [protected]@gmail.com
                        Mar 11, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 08, 2024
                        mPokket Customer Care's response
                        Our team has spoken to you & we believe your concern has been resolved.
                        Verified Support
                        Feb 09, 2024
                        mPokket Customer Care's response
                        Hi Mazada,

                        Our team has spoken to you & we believe your concern has been resolved.

                        Regards,
                        Team mPokket.
                        Hi Mazada,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Our team has spoken to you & we believe your concern has been addressed.
                        Our team has spoken to you & we believe your concern has been resolved.
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                          Palagiri sandeep
                          Sep 15, 2023
                          Sep 18, 2023
                          This thread was updated on Sep 18, 2023
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                          I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
                          Sep 18, 2023
                          Complaint marked as Resolved 
                          Hi Palagiri sandeep,

                          Please DM us your registered number explaining your issue in detail & we would certainly help you.
                          Hi Palagiri sandeep,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            Palagiri sandeep
                            Sep 15, 2023
                            Sep 18, 2023
                            This thread was updated on Sep 18, 2023
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                            Resolved

                            I have cleared my all loans please provide NOC and clearence certificate
                            Sep 18, 2023
                            Complaint marked as Resolved 
                            Hi Palagiri sandeep,

                            Please DM us your registered number explaining your issue in detail & we would certainly help you.
                            Hi Palagiri sandeep,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              S
                              Sameer00777
                              from Lucknow, Uttar Pradesh
                              Sep 15, 2023
                              Sep 19, 2023
                              This thread was updated on Sep 19, 2023
                              Resolved
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                              I have taken money from mpocket .
                              I am not doing any job right now . Mpocket started harassing me . Daily with 3-4 calls
                              I informed via mail to mpockket that i am suffering from financial issue due to loss of job
                              I want to pay some amount but mpockket charged me very high interest
                              Kindly remove my charges . So that
                              I pay some amount.
                              [protected]
                              Sep 20, 2023
                              Complaint marked as Resolved 
                              They said to remove penalty charges
                              Hi Sameer,

                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Our team has spoken to you & we believe your concern has been addressed.
                              Helpful
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                                B
                                Sep 14, 2023
                                Sep 14, 2023
                                This thread was updated on Sep 14, 2023
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                                Hey mpocket team,
                                I am Bhaskar S the user of mpocket and currently I want to permanently delete my mpocket account
                                my borrowing limit is 14, 500 and available borrowing limit is also 14, 500 my dues is zero
                                my mobile number -[protected]
                                my gmail account - [protected]@gmail.com
                                Sep 14, 2023
                                Complaint marked as Resolved 
                                Hi Bhaskar,

                                We believe your concern has been resolved.
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                                  Satya1212
                                  Sep 14, 2023
                                  Sep 14, 2023
                                  This thread was updated on Sep 14, 2023
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                                  Resolved

                                  Hi I have paid my all dues in jhalan but it still showing in civil what can I do now
                                  Sep 14, 2023
                                  Complaint marked as Resolved 
                                  Resolved
                                  Hi Satyanarayan,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    Manishgirid
                                    from Upleta, Gujarat
                                    Sep 14, 2023
                                    Sep 15, 2023
                                    This thread was updated on Sep 15, 2023
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                                    Resolved

                                    I took loan of 500 and the loan is disbursed but not credited in my account.
                                    Sep 15, 2023
                                    Complaint marked as Resolved 
                                    Resolved
                                    Hi Manish,

                                    Our team has spoken to you & we believe your concern has been resolved.
                                    Hi Manish,

                                    Our team has spoken to you & we believe your concern has been addressed.
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                                      AlthafK
                                      Sep 13, 2023
                                      Sep 13, 2023
                                      This thread was updated on Sep 13, 2023
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                                      Dear Team,

                                      I had deactivated my mpokket account in Sep 2021 and it's showing an active loan in credit report(Experian). I've mailed them.for my NOC document and I got no response from them yet.
                                      Kindly provide Required NOC document.
                                      Sep 13, 2023
                                      Complaint marked as Resolved 
                                      I got a call from mpokket & provide (NDC) No Due Certificate instead of NOC (No Objection Certificate)
                                      Hi Althaf,

                                      Our team has spoken to you & we believe your concern has been resolved.
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                                        Venkat-1404
                                        from Hyderabad, Telangana
                                        Sep 13, 2023
                                        Sep 14, 2023
                                        This thread was updated on Sep 14, 2023
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                                        Resolved

                                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                                        I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
                                        Sep 14, 2023
                                        Complaint marked as Resolved 
                                        They provided me a document which i needed
                                        Hi Venkat,

                                        Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                        Hi Venkat,

                                        Our team has spoken to you & we believe your concern has been resolved.
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