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mPokket Complaints & Reviews

4.9
Updated: Aug 12, 2026
Complaints 1289
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mPokket reviews & complaints page 22

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K
kottha narayanarao
Sep 25, 2023
Sep 25, 2023
This thread was updated on Sep 25, 2023
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Address: Deputy Tahsildar Meliyaputti

U are eligible my loan but not approve many days over please approve sir
Sep 25, 2023
Complaint marked as Resolved 
not resolve sir please help me sir
Hi Narayanarao,

Please DM us your registered number explaining your issue in detail & we would certainly help you.
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    Saksham Rai
    Sep 24, 2023
    Sep 25, 2023
    This thread was updated on Sep 25, 2023
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    Earlier my credit limit was 10000
    But after repayment it reduced to 0
    Kindly Increase it
    Sep 25, 2023
    Complaint marked as Resolved 
    Hi Saksham,

    Our team has spoken to you & we believe your concern has been resolved.
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      Sep 24, 2023
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
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      Address: Dijubasti, Amoni Nagaon Assam

      Yesterday i have checked my cibil score where i found some loan transactions in mpokket application but i didn't take a single loan from this app, some different persons address and mobile number is showing attached to my pan card, please change details and remove those transactions from my cibil account it's making my credit score low.
      Please update the CIBIL report and remove the other person transaction from my report.
      My personal permanent mobile number is [protected] and address is Dijubasti, Amoni, Nagaon, Assam-782138
      Thanking you.
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 07, 2024
      mPokket Customer Care's response
      Hi Sir

      Our team has spoken to you & we believe your concern has been addressed.

      Regards,
      Team mPokket.
      Our team has spoken to you & we believe your concern has been addressed.
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        A
        Ankit7294
        from Muzaffarpur, Bihar
        Sep 23, 2023
        Sep 27, 2023
        This thread was updated on Sep 27, 2023
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        Address: Akharaghat ,nazipur, Bank cloni, Muzaffarpur, Bihar

        My account is not approved.
        Not showing in my profile to make a vedio.
        Sep 29, 2023
        Complaint marked as Resolved 
        Hi Ankit7294,

        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Hi Ankit,

        Our team has spoken to you & we believe your concern has been resolved.
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          T
          Tarun Naidu4321
          from Hyderabad, Telangana
          Sep 22, 2023
          Feb 9, 2024
          This thread was updated on Feb 9, 2024
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          I’ve been receiving calls and messages from Mpokett for a loan repayment, I have never taken any loan from Mpokett and haven’t authorised anybody to use my number as reference and my name is not Jason, do not call me or send messages in the future and will also never prefer your services !
          Mar 11, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 09, 2024
          mPokket Customer Care's response
          Hi Tarun,

          Please DM us your number explaining your issue in detail & we would certainly help you.

          Regards,
          Team mPokket.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Hi Tarun Naidu,

          Please DM us your number explaining your issue in detail & we would certainly help you.
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            S
            Swathi2804
            from Bengaluru, Karnataka
            Sep 22, 2023
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
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            Hi
            I'm swathi I have cleared all my loans that was taken in mpokket loan app and stil now I didn't received any noc form it's almost 1 month as over that I have cleared all my dues and they are not responding to my mails and calls and message and it's effecting my civil I'm unable to take loans. Please help me with this.
            Sep 22, 2023
            Complaint marked as Resolved 
            I have received my noc
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response
            Hi Swathi,

            Our team has spoken to you & we believe your concern has been resolved.
            Hi Swathi,

            Our team has spoken to you & we believe your concern has been resolved.
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              S
              Swathi2804
              from Bengaluru, Karnataka
              Sep 22, 2023
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
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              Hi
              I'm swathi as i mentioned stil now I didn't received any noc form form mpokket loan
              And I have cleared all my loans and dues on 2nd sep 23 .I have done so many mails and message to them they are not responding to any calls or msg and mails .and it's effecting my civil and I m unable to take any loans due to this problem. I kindly request u to help me with this.
              Sep 22, 2023
              Complaint marked as Resolved 
              I have received my noc
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response
              Hi Swathi,

              Our team has spoken to you & we believe your concern has been resolved.
              Hi Swathi,

              Our team has spoken to you & we believe your concern has been resolved.
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                A
                Abhi8688397
                Sep 21, 2023
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                Dear sir,

                I have taken the loan, due to some reason my payment has been delay after I received call from Mpokket team then I arranged the amount make the payment as per guidance of customer care..
                That time app was not working customer care guide me told your payment will reflect in app within 2-3 days
                After that I delete the App I didn't check in app.. I didn't receive any call or msg or mail from Mpokket team last one year..
                Today they called me they are Harassing my self to make payment... Pls help and save me.
                Currently I'm student my education loan is going on..

                Dear Mpokket team pls help.
                Phone No. [protected]
                [protected]@gmail.com

                Regards
                Abhishek mishra
                Sep 22, 2023
                Complaint marked as Resolved 
                Okay thanks sir, supporting me
                Hi Abhishek,

                Our team has spoken to you & we believe your concern has been resolved.
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                  Abhi8688397
                  Sep 21, 2023
                  Sep 23, 2023
                  This thread was updated on Sep 23, 2023
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                  Dear sir/ mam,

                  I have taken loan last year may 2022..due to some reason my payment has been delay, I received call from Mpokket that time i was not able to pay payment through Mpokket app then customer care guide me and provide me bank details for make payment I make payment and share the details to him, he told me your payment will reflect in App within 2-3 days after that I delete my app..
                  I didn't receive any call and msg from Mpokket so I thought payment has been done..
                  After one year today I received call from Mpokket team she told me your payment is pending kindly make payment I checked in app still payment is pending..
                  She told me, fraud has been done with you..
                  I don't know what happened with me..
                  She told me if you will not make payment we will call you reference no.
                  Kindly help me to resolve my issue and check..
                  Kindly waive my penalty I'm ready to settle loan from app..
                  Pls waive my penalty..
                  My conditions is very poor I left my job currently I'm study on loan
                  Pls help 🙏

                  Regards
                  Abhishek mishra
                  Sep 22, 2023
                  Complaint marked as Resolved 
                  Okay, thanks sir supporting me
                  Verified Support
                  Sep 23, 2023
                  mPokket Customer Care's response
                  Hi Abhishek,

                  Our team has spoken to you & we believe your concern has been resolved.
                  Hi Abhishek,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    R
                    ridip95
                    Sep 20, 2023
                    Feb 7, 2024
                    This thread was updated on Feb 7, 2024
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                    I have paid all my loans many months ago but a loan is showing open and effecting my cibil.
                    Sep 22, 2023
                    Complaint marked as Resolved 
                    Thank You Mpokket for resolving my issue.
                    Verified Support
                    Feb 07, 2024
                    mPokket Customer Care's response
                    Hi Ridip,

                    Our team has spoken to you & we believe your concern has been resolved.
                    Hi Ridip,

                    Our team has spoken to you & we believe your concern has been addressed.
                    Hi Ridip,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      Pavannani414
                      Sep 20, 2023
                      Feb 7, 2024
                      This thread was updated on Feb 7, 2024
                      Resolved
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                      I have settled an payment on July 2020. At that time due to my financial crisis and Covid I couldn’t pay the total amount and I requested and settled but NOC was not given to me and I’m facing issues now when I’m trying to get Credit card. Please give me NOC as soon as possible.

                      Name : G Pavan Kalyan
                      Mobile: [protected]

                      Thank you
                      Sep 21, 2023
                      Complaint marked as Resolved 
                      Thank you so much for contacting and the issue was resolved.
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response
                      Hi Pavan,

                      Our team has spoken to you & we believe your concern has been resolved.
                      Hi Pavan,

                      Our team has spoken to you & we believe your concern has been resolved.
                      Hi Pavan,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        J
                        Joan’s
                        Sep 17, 2023
                        Feb 9, 2024
                        This thread was updated on Feb 9, 2024
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                        I lost my sim and phone still they are putting 17k 18k for just 9k
                        Loan . I understand i need to
                        Pay fine but this is tooo much. I lost my brother recently and i cant pay this much .
                        I am
                        Going for a cyber case im filing a case
                        Mar 11, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 09, 2024
                        mPokket Customer Care's response
                        Hi Sijol,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                        Regards,
                        Team mPokket.
                        Hi Sijol,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          S
                          Sijol
                          from Bengaluru, Karnataka
                          Sep 17, 2023
                          Feb 9, 2024
                          This thread was updated on Feb 9, 2024
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                          Resolved

                          I have lost sim and phone i couldnt repay back. My brother died recently and i m really financially down . I need to pay 9k back and now its showing 17k . I cant pay that much. Also pls send me link to repay i donot want more interest. Im not able to login since i lost sim and phone please kindly help
                          Mar 11, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 09, 2024
                          mPokket Customer Care's response
                          Hi Sijol,

                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                          Regards,
                          Team mPokket.
                          Hi Sijol,

                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            M
                            Mazada
                            from Nagaon, Assam
                            Sep 16, 2023
                            Feb 9, 2024
                            This thread was updated on Feb 9, 2024
                            Resolved
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                            Resolved

                            Paid all dues but still affecting my CIBIL Score
                            I have paid my all loans, but its still showing outstanding/Pending while checking my Credit score, my credit score going down day by day,
                            Ph: [protected]
                            Mail id: [protected]@gmail.com
                            Mar 11, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 08, 2024
                            mPokket Customer Care's response
                            Our team has spoken to you & we believe your concern has been resolved.
                            Verified Support
                            Feb 09, 2024
                            mPokket Customer Care's response
                            Hi Mazada,

                            Our team has spoken to you & we believe your concern has been resolved.

                            Regards,
                            Team mPokket.
                            Hi Mazada,

                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Our team has spoken to you & we believe your concern has been addressed.
                            Our team has spoken to you & we believe your concern has been resolved.
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                              Palagiri sandeep
                              Sep 15, 2023
                              Sep 18, 2023
                              This thread was updated on Sep 18, 2023
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                              Resolved

                              I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
                              Sep 18, 2023
                              Complaint marked as Resolved 
                              Hi Palagiri sandeep,

                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Hi Palagiri sandeep,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                Palagiri sandeep
                                Sep 15, 2023
                                Sep 18, 2023
                                This thread was updated on Sep 18, 2023
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                                I have cleared my all loans please provide NOC and clearence certificate
                                Sep 18, 2023
                                Complaint marked as Resolved 
                                Hi Palagiri sandeep,

                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                Hi Palagiri sandeep,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  S
                                  Sameer00777
                                  from Lucknow, Uttar Pradesh
                                  Sep 15, 2023
                                  Sep 19, 2023
                                  This thread was updated on Sep 19, 2023
                                  Resolved
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                                  I have taken money from mpocket .
                                  I am not doing any job right now . Mpocket started harassing me . Daily with 3-4 calls
                                  I informed via mail to mpockket that i am suffering from financial issue due to loss of job
                                  I want to pay some amount but mpockket charged me very high interest
                                  Kindly remove my charges . So that
                                  I pay some amount.
                                  [protected]
                                  Sep 20, 2023
                                  Complaint marked as Resolved 
                                  They said to remove penalty charges
                                  Hi Sameer,

                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                  Our team has spoken to you & we believe your concern has been addressed.
                                  Helpful
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                                    B
                                    Sep 14, 2023
                                    Sep 14, 2023
                                    This thread was updated on Sep 14, 2023
                                    Resolved
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                                    Resolved

                                    Hey mpocket team,
                                    I am Bhaskar S the user of mpocket and currently I want to permanently delete my mpocket account
                                    my borrowing limit is 14, 500 and available borrowing limit is also 14, 500 my dues is zero
                                    my mobile number -[protected]
                                    my gmail account - [protected]@gmail.com
                                    Sep 14, 2023
                                    Complaint marked as Resolved 
                                    Hi Bhaskar,

                                    We believe your concern has been resolved.
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                                      Satya1212
                                      Sep 14, 2023
                                      Sep 14, 2023
                                      This thread was updated on Sep 14, 2023
                                      Resolved
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                                      Resolved

                                      Hi I have paid my all dues in jhalan but it still showing in civil what can I do now
                                      Sep 14, 2023
                                      Complaint marked as Resolved 
                                      Resolved
                                      Hi Satyanarayan,

                                      Our team has spoken to you & we believe your concern has been resolved.
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                                        Manishgirid
                                        from Upleta, Gujarat
                                        Sep 14, 2023
                                        Sep 15, 2023
                                        This thread was updated on Sep 15, 2023
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                                        Resolved

                                        I took loan of 500 and the loan is disbursed but not credited in my account.
                                        Sep 15, 2023
                                        Complaint marked as Resolved 
                                        Resolved
                                        Hi Manish,

                                        Our team has spoken to you & we believe your concern has been resolved.
                                        Hi Manish,

                                        Our team has spoken to you & we believe your concern has been addressed.
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