I hope this message finds you well.
I am writing to formally raise a dispute regarding the status of my loan account with MPOKKET. Below are the details of the loan and the issue I am facing:
Loan Account Number: MKAEA56621ID[protected]
Loan Disbursement Date:[protected]
Date of Full Repayment:[protected]
Total Loan Amount Paid: ₹1250
I have fully repaid the loan of ₹1250 on[protected]. However, my CIBIL report still reflects the loan as overdue, and it is not showing the account as closed.
Issue Summary:
The CIBIL report reflects that the loan is still overdue.
I have cleared all dues ₹1250
The loan has been fully paid, but my CIBIL report hasn't been updated to reflect the same.
I would like to request the following actions:
Confirm that the loan has been fully closed and no dues are pending.
Update the status of my loan in your records and inform CIBIL that the loan has been settled.
Please share an official closure statement or any confirmation letter acknowledging that the loan has been successfully closed.
I kindly request that you look into this matter at your earliest convenience and update my loan status in both your system and with CIBIL. Your prompt response will be greatly appreciated, as this issue is affecting my credit score and financial standing.
Thank you for your attention to this matter. Please do not hesitate to contact me if further information is required.
Best Regards,
Rukiya Bi
[protected]
[protected]@gmail.com
loan account no: MKAEA56621ID[protected]
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