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mPokket Complaints & Reviews

mpokket.com
4.9
Updated: May 3, 2026
Complaints 1287
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1255
Unresolved
32
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mPokket reviews & complaints page 3

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A
Aniket Singh25
from Lucknow, Uttar Pradesh
Nov 12, 2024
Nov 23, 2024
This thread was updated on Nov 23, 2024
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Recovery issue and high interest

Address: P-305 Alaknanda apartment gomtinagar vistar Lucknow u.p

I want to repay but I am not able to because of high interest....
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N
NS Vlogs
from Delhi, Delhi
Oct 28, 2024
Nov 7, 2024
This thread was updated on Nov 7, 2024
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Repayment stuck

Address: SECTOR135

Please check and call me back ...[protected]...
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W
Werrer Viky
Oct 12, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
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Loans are paid, but still active on my cibil

Hi,
I cleared all my loans long back ago. But It showing active in my Cibil Report.
I have all the screenshot proof and Paid proof as well.

My Mpokket Ref No: REF3001240
Registered Phone Number: [protected]

Kindly Resolve this issue, Because I have not getting any loans. Kindly Reply or call me back Or I will lodge a complaint to police....
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V
Vinaykavati
Sep 20, 2024
Oct 27, 2024
This thread was updated on Oct 27, 2024
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My amount paid

Please give me noc certificate...
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B
BIMAL KUMAR ROUT
Sep 17, 2024
Sep 24, 2024
This thread was updated on Sep 24, 2024
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Server down and not login to my account

Address: Ratapat

My m poket app server down and not see the account section and also don't login to my phone..I try from the morning......
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J
JeniasBorogaon
Sep 5, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
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request for issuance of noc after loan repayment

Dear Customer Support Team,

I am writing to request the issuance of the No Objection Certificate (NOC) for the loan I have fully repaid on 16th December 2022.

Loan Details:

Loan ID: MKC512634BID43497645
Registered Mobile Number: [protected]
Date of Final Repayment:[protected]
Despite clearing all dues on time and fulfilling my loan obligations, I have not yet received the NOC,...
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A
Aniket Singh25
from Lucknow, Uttar Pradesh
Sep 1, 2024
Sep 1, 2024
This thread was updated on Sep 1, 2024
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Not taking any action on my issue

I have raised a issue of High penalty till now it is not solved
Please provide me resolution for same
[protected].
Too many calls I am getting....
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A
Aniket Singh25
from Lucknow, Uttar Pradesh
Aug 31, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
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Waive off penalty charge as promised by you. I have email from mpokket as proof

I need a waive off from mpokket for my dues as mpokket promised me earlier.
I want repay my amount.
Please help me - [protected]
Please WhatsApp before calling.
Aniket singh...
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P
Pratiksfm Bharati
from Hyderabad, Telangana
Aug 2, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
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regarding fee and penalty

Address: bangalroe

Dear Team,

I have sent a complaint to there nodal officer but they dont have any nodal officer, its always an automated email which comes in .
My issue is : they have charged me huge penalty amount i am asking them to remove the penalty charges so that i can make the payment and close this account.
But no one is supporting from the end, for 120 days their penalty has gone from 15 k to 24 k .
i am trying...
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S
Suku123
from Pasighat, Arunachal Pradesh
Jul 28, 2024
Jul 28, 2024
This thread was updated on Jul 28, 2024
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My profile is locked please unlock my account.

Address: Mpokket support

Dear sir My name is SUKHENDU DEBBARMA my mpokket account is locked please unlock my profile account....
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G
gani453
Jul 21, 2024
Mar 13, 2025
This thread was updated on Mar 13, 2025
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Bad behaviour from mpokket agents

Address: kolkata,west bengal

I was taken 8900.due to unemployment i unable to pay my loans on time. now there are asking 17250.i contacted so many times regarding late fee but i didn't get proper response from mpokket customer support. recently one of the agent called to me he behaves very rudely.
this is my register mobile number :[protected]
Email id ; [protected]@gmail.com...
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K
Kalyani F
from Pune, Maharashtra
Jul 15, 2024
Mar 13, 2025
This thread was updated on Mar 13, 2025
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Unable to register new device

Hello Team,
I have my new phone now and the previous device was damaged due to an accident. I have downloaded the application however now when I am making or withdrawing the payments it's stating I need to install the application in the old device to proceed.
Can you please get this looked into on priority as it is delaying my payments and other activities?
Your assistance on this will be much appreciated.
The...
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P
Pranay Krishna Gayam
Jul 9, 2024
Mar 13, 2025
This thread was updated on Mar 13, 2025
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repayment done but showing open account even after one year... no response

I have repaid my loan taken from mpokket on july 2023. its been one year still the accounts are open. My cibil score is damaged due to this service.
I have paid the late fee applied by the mpokket when it was late but no response after the payment its been one year. All my loan applications are getting rejected due to this....
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A
Akash M S
from Bengaluru, Karnataka
Jun 27, 2024
Mar 13, 2025
This thread was updated on Mar 13, 2025
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I am interested to clear my dues

Hi Mpokket!

I am interested in clearing my dues. Due to mental health issues I was not able to pay the loan amounts so if you are okay I can pay the loan amount which I have taken and close my mpokket account.
And also one more thing I don't have my old number I lost it.
So tell me how to clear it off...

So the total loan amount pending is 8, 000/-
Only I can pay 8, 000/- only if you are...
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S
Sixhawk
Jun 23, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
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Call spam and harassment

I am receiving calls every 10-20mins to the point of harrassment for absolutely no reason at all. They all tell me to complete my profile but I do not have need for loan anymore and I have never taken any loan ever either. Please make it stop.

I also sent multiple emails to delete my account but I got no response for deletion. Please stop calling me and delete my account and data.

Registered email:-
[protected]@gmail.com...
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T
theshubham59
Jun 11, 2024
Jul 27, 2024
This thread was updated on Jul 27, 2024
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I'm complaining about the loan provider is not refunding my money

Address: 12th Floor, Unit No. - 1204, PS, TOWER-1, SRIJAN CORPORATE PARK, EP & GP 2, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I was paying a loan, MK19DF655AID107675, due to network problem the amount of Rs 2074.56 was deducted twice.
I had to pay 4 loan amounts on 10th but my transaction happened 5 times, I have proof of bank statement.
When I checked after some time the loan amount was paid but my second time amount is not refunded yet, now it's been 30 more days, tell me when will I get my refund, as it doesn't take that much time.

If...
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S
Saiyedali
Jun 2, 2024
Aug 2, 2024
This thread was updated on Aug 2, 2024
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Loan settlement

Dear Mpokket Team,

I hope this email finds you well. I am writing to inform you about my current financial situation and its impact on my ability to repay my loan on time.

Unfortunately, I am facing some significant financial difficulties at the moment due to unforeseen circumstances. As a result, I am unable to make the scheduled repayment for my loan this time. I sincerely apologize for any inconvenience this...
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D
Deepak11006057
from Agra, Uttar Pradesh
Jun 1, 2024
Jun 4, 2024
This thread was updated on Jun 4, 2024
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follow-up complaint regarding falsely accused credit by mpokket and its impact on my cibil score.

Dear Sir/Madam,

I hope this letter finds you well. I am writing to bring to your urgent attention a matter of significant concern that has not yet been addressed despite my previous complaint.

On 28 & 29 May 2024, I submitted a formal complaint to the consumer court regarding an erroneous and defamatory credit report issued by mPokket. This false report has severely impacted my CIBIL score, causing undue stress...
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D
Deepak11006057
from Agra, Uttar Pradesh
May 28, 2024
Jun 2, 2024
This thread was updated on Jun 2, 2024
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Remove unnecessary overdue amount

Very bad experience to MPocket Company,

I am writing to bring to your attention an issue regarding the amount charged to my account, which I believe is incorrect and its effects on my CIBIL Score.

Upon reviewing my recent statements, I noticed that there is an
unexpected and unnecessary charge that has been applied to my account i sent so many reminders but no reply from the company side, after thorough...
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M
Mousumi singh
May 8, 2024
Mar 13, 2025
This thread was updated on Mar 13, 2025
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Settlement of loan

Hello I am anamika, I was a regular user of mpokket app and used to clear all my debts on tim but last year due to some reasons I couldn't complete my few debts of around ruppees 2-3k and even paid the date extension fee seperately but due to family emergency condition I am not able to pay the debt amount for the time being and now the mpokket app people are calling me and constantly threatening me, also they e-mailed me the legal notice....
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