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mPokket Complaints & Reviews

mpokket.com

4.9

Updated: Nov 24, 2025

Complaints 1280

Resolved

1239

Unresolved

41

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Address: 12th Floor, Unit No. - 1204, PS, TOWER-1, SRIJAN CORPORATE PARK, EP & GP 2, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Mpokket loan app give me loan when I am student in college. They give me loan starting 500 but recieved only 400 I mean deduction of processing fee and other charges. Later on debit increase because not repayment so I request extra new loan then clear all loan, many time use this and repayment their loan but one time in I have loss payment to fullfill there repayment intrest. Then no money in my hand and stop loan repayment they give me 12000...

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Address: P-305 Alaknanda apartment gomtinagar vistar Lucknow u.p

I want to repay but I am not able to because of high interest....

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Website: Mpokket app

Hello mpokket, I accidentally blocked my account.Could you please unblock my mpokket account...

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Address: SECTOR135

Please check and call me back ...[protected]...

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Address: 66 E dabouli kanpur nagar

Hello sir my video KYC is not getting done. I have been calling the customer care people for many days and I have also sent many emails but still my KYC is not getting done.When I am entering my Aadhar number in the video KYC, it is appearing that I have attempted KYC, please check it and get my video KYC done, I am trying from many days, my number is [protected], please let me talk to customer care because my No. it doesn't seem right...

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Hi,
I cleared all my loans long back ago. But It showing active in my Cibil Report.
I have all the screenshot proof and Paid proof as well.

My Mpokket Ref No: REF3001240
Registered Phone Number: [protected]

Kindly Resolve this issue, Because I have not getting any loans. Kindly Reply or call me back Or I will lodge a complaint to police....

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Please give me noc certificate...

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Address: Ratapat

My m poket app server down and not see the account section and also don't login to my phone..I try from the morning......

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Dear mPokket,

I am writing this email to express my dissatisfaction with the credit limit assigned to my account. My account details are as follows:

- Account Number: [protected]
- Account Name: GAURANGKUMAR JIGNESHBHAI SURATI

I was expecting a higher credit limit considering my income and repayment history. The current limit is too low and is not meeting my financial requirements. I...

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Dear Customer Support Team,

I am writing to request the issuance of the No Objection Certificate (NOC) for the loan I have fully repaid on 16th December 2022.

Loan Details:

Loan ID: MKC512634BID43497645
Registered Mobile Number: [protected]
Date of Final Repayment:[protected]
Despite clearing all dues on time and fulfilling my loan obligations, I have not yet received the NOC,...

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I have raised a issue of High penalty till now it is not solved
Please provide me resolution for same
[protected].
Too many calls I am getting....

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I need a waive off from mpokket for my dues as mpokket promised me earlier.
I want repay my amount.
Please help me - [protected]
Please WhatsApp before calling.
Aniket singh...

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Address: PS Srijan Corporate Park, Unit 1204, Sector V, Kolkata – 7000912.

Date: 26/08/24
Amount : 500.85/-
Reference:[protected]
Transaction status: SUCCESS
Amount: 1007.01
Reference:[protected]
Status: FAILED
Amount: 1119.79
Reference:[protected]
Status: SUCCESS
Amount: 1570.50
Reference:[protected]
Status: FAILED
Description: HI i have made 4 different transactions to clear the loan on 26th August 2024 however,...

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Respected Sir,
I Pallab Ghosh Mpokket ID [protected].
I have already paid all Mpokket Dues on 15th July with Interest but still not updated as my CIBIL SCORE showing due/unpaid of Mpokket Loan.kindly update my account as soon as possible and help me to grow up my CIBIL SCORE.
Your early action in this regard will be highly appreciated.
Thank you....

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I've cleared all my dues last month. And I've requested you to issue my no due certificate as soon as possible.. but till now I didn't receive any response from mpokket. Kindly do the needful.
Arjun B
[protected]...

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Address: 18, Ground Floor, Trinity Circle, Prestige Tristar 37, Halasuru, Yellappa Chetty Layout, Bengaluru, Karnataka 560042

So, as you all know mpokket is a loan app and i opened the account at some emergency but now i want to clear my cibil because of my current educational purposes and i want a noc as i have no due remaining in the app. I have been persistently sending mail to [protected]@mpokket.com like more than 10 times and i have not received any support from them regarding the deletion instead they keep on calling me to borrow some money and ask me to take...

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Last two days i am sending continue email for your support but till time my issue is resolved my loan amount not received in my bank account and my credit limit also minus and application also shows payment is progress, but two days already completed. so I request to check and update. Loan ID :- MKE4A1665AID[protected]

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Address: Ps srijan corporate park unit 1204 Gp block sector v kolkatta 70091

Zubair ahmad khan
Khanpora goihard wandevalgam
Dear mpokket i have cleared ur all dues...and im unable to get my mdc from u ...i have mailed u 2-3 times but with no response... Please look into this matter...

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Address: bangalroe

Dear Team,

I have sent a complaint to there nodal officer but they dont have any nodal officer, its always an automated email which comes in .
My issue is : they have charged me huge penalty amount i am asking them to remove the penalty charges so that i can make the payment and close this account.
But no one is supporting from the end, for 120 days their penalty has gone from 15 k to 24 k .
i am trying...

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Address: Kailash Gate, Rishikesh

I require an overall NOC for Mr. Vikas Chauhan, that is me, that he has no dues left with mPokket till date. I mailed then twice but they are ignoring my mail. It has been 3-4 days since I have mailed them. I need that overall NOC for my joining purposes.
Please look into the matter....

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