Submit a Complaint
Claimed

mPokket Complaints & Reviews

mpokket.com
4.9
Updated: Dec 31, 2025
Complaints 1286
Resolved
1254
Unresolved
32
Amazing! 🤩 It’s great to see how mPokket is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. mPokket’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Complaints
Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Loans
mPokket

mPokket reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aniket Singh25
from Lucknow, Uttar Pradesh
Nov 16, 2024
Dec 1, 2024
This thread was updated on Dec 1, 2024
Resolved
Report
Copy
Resolved

Fraud payment taken by supervisors

One of agent of mpokket has taken fraud payment from me, please reach me on WhatsApp as sometimes I am not able to pick the call.
[protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bijin B Bhaskar
Nov 16, 2024
Apr 1, 2025
This thread was updated on Apr 1, 2025
Report
Copy

Deletion request mpocket account

Address: B B VIHAR MULAKKUM THUNDIL MANGARAM PANDALAM

Sir I take a loan from mpocket and two payments are delayed.. now my credit score will decreased.. so I need to close my account...
Account details are
Name : Bijin b bhaskar
Registered gmail : [protected]@gmail.com
Phone number - [protected]
Thanku...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
ninja_u.p16
Nov 15, 2024
Dec 1, 2024
This thread was updated on Dec 1, 2024
Resolved
Report
Copy
Resolved

My mpokket account your has been blocked

Address: CHOTPUR COLONY

My mpokket account you has been blocked please unblock my mpokket account mene sir time to time payment kar hai har baar is baar bhi 1 Kari uske turant hi dusri Kari turant account block hogaya please unblock karne kirpa kare sir please I request you...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Kaki Tharun
Nov 15, 2024
Apr 1, 2025
This thread was updated on Apr 1, 2025
Resolved
Report
Copy
Resolved

Urgent complaint regarding outstanding payment issue affecting credit score

Dear Consumer Complaints Team,

I am writing to bring to your attention an issue I am experiencing with the mPokket application, which is impacting my credit score due to a technical error. My name is Kaki Tarun, and I am a user of the mPokket app, where I have taken and paid off multiple loans.

Recently, I noticed that despite having cleared all my loan payments, the app continues to show a pending payment under...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rukiya Bi
Nov 14, 2024
Apr 1, 2025
This thread was updated on Apr 1, 2025
Report
Copy

Close my account loan that is showing in my cibil report

I hope this message finds you well.
I am writing to formally raise a dispute regarding the status of my loan account with MPOKKET. Below are the details of the loan and the issue I am facing:
Loan Account Number: MKAEA56621ID[protected]
Loan Disbursement Date:[protected]
Date of Full Repayment:[protected]
Total Loan Amount Paid: ₹1250
I have fully repaid the loan of ₹1250 on[protected]. However,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rj727442
from Jodhpur, Rajasthan
Nov 14, 2024
Nov 8, 2025
This thread was updated on Nov 8, 2025
Report
Copy

Repayment loan and harassment by mpokket

Address: 12th Floor, Unit No. - 1204, PS, TOWER-1, SRIJAN CORPORATE PARK, EP & GP 2, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Mpokket loan app give me loan when I am student in college. They give me loan starting 500 but recieved only 400 I mean deduction of processing fee and other charges. Later on debit increase because not repayment so I request extra new loan then clear all loan, many time use this and repayment their loan but one time in I have loss payment to fullfill there repayment intrest. Then no money in my hand and stop loan repayment they give me 12000...
Helpful
Found this helpful?
Write a comment
Report
Copy
Z
zvinaykumar
from Noida, Uttar Pradesh
Nov 14, 2024
Report
Copy

My Overdue not clear after all Payment, Clear Overdue Payment Status in CIBIL Report

Dear Mpocket Support Team,

I am writing to express my frustration regarding an ongoing issue with my account that has yet to be resolved despite numerous follow-ups over the past two years. I have fully cleared all outstanding dues with Mpocket, but my CIBIL report continues to show a pending payment under my account. This is significantly impacting my CIBIL score and causing unnecessary complications in my financial profile.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aniket Singh25
from Lucknow, Uttar Pradesh
Nov 12, 2024
Nov 23, 2024
This thread was updated on Nov 23, 2024
Resolved
Report
Copy
Resolved

Recovery issue and high interest

Address: P-305 Alaknanda apartment gomtinagar vistar Lucknow u.p

I want to repay but I am not able to because of high interest....
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
M
madalaprasad
Nov 10, 2024
Report
Copy

Resolve my problem about unblock my mpokket account

Website: Mpokket app

Hello mpokket, I accidentally blocked my account.Could you please unblock my mpokket account...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
NS Vlogs
from Delhi, Delhi
Oct 28, 2024
Nov 7, 2024
This thread was updated on Nov 7, 2024
Resolved
Report
Copy
Resolved

Repayment stuck

Address: SECTOR135

Please check and call me back ...[protected]...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
shani8881
from kanpur, Uttar Pradesh
Oct 18, 2024
Report
Copy

My video kys is not happening

Address: 66 E dabouli kanpur nagar

Hello sir my video KYC is not getting done. I have been calling the customer care people for many days and I have also sent many emails but still my KYC is not getting done.When I am entering my Aadhar number in the video KYC, it is appearing that I have attempted KYC, please check it and get my video KYC done, I am trying from many days, my number is [protected], please let me talk to customer care because my No. it doesn't seem right...
Helpful
Found this helpful?
Write a comment
Report
Copy
W
Werrer Viky
Oct 12, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
Report
Copy

Loans are paid, but still active on my cibil

Hi,
I cleared all my loans long back ago. But It showing active in my Cibil Report.
I have all the screenshot proof and Paid proof as well.

My Mpokket Ref No: REF3001240
Registered Phone Number: [protected]

Kindly Resolve this issue, Because I have not getting any loans. Kindly Reply or call me back Or I will lodge a complaint to police....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinaykavati
Sep 20, 2024
Oct 27, 2024
This thread was updated on Oct 27, 2024
Resolved
Report
Copy
Resolved

My amount paid

Please give me noc certificate...
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy
B
BIMAL KUMAR ROUT
Sep 17, 2024
Sep 24, 2024
This thread was updated on Sep 24, 2024
Resolved
Report
Copy
Resolved

Server down and not login to my account

Address: Ratapat

My m poket app server down and not see the account section and also don't login to my phone..I try from the morning......
Helpful
Found this helpful?
2 Comments
Report
Copy
G
Gaurang Surti
Sep 10, 2024
Report
Copy

Complaint regarding credit limit

Dear mPokket,

I am writing this email to express my dissatisfaction with the credit limit assigned to my account. My account details are as follows:

- Account Number: [protected]
- Account Name: GAURANGKUMAR JIGNESHBHAI SURATI

I was expecting a higher credit limit considering my income and repayment history. The current limit is too low and is not meeting my financial requirements. I...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
JeniasBorogaon
Sep 5, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
Resolved
Report
Copy
Resolved

request for issuance of noc after loan repayment

Dear Customer Support Team,

I am writing to request the issuance of the No Objection Certificate (NOC) for the loan I have fully repaid on 16th December 2022.

Loan Details:

Loan ID: MKC512634BID43497645
Registered Mobile Number: [protected]
Date of Final Repayment:[protected]
Despite clearing all dues on time and fulfilling my loan obligations, I have not yet received the NOC,...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aniket Singh25
from Lucknow, Uttar Pradesh
Sep 1, 2024
Sep 1, 2024
This thread was updated on Sep 1, 2024
Resolved
Report
Copy
Resolved

Not taking any action on my issue

I have raised a issue of High penalty till now it is not solved
Please provide me resolution for same
[protected].
Too many calls I am getting....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Aniket Singh25
from Lucknow, Uttar Pradesh
Aug 31, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
Resolved
Report
Copy
Resolved

Waive off penalty charge as promised by you. I have email from mpokket as proof

I need a waive off from mpokket for my dues as mpokket promised me earlier.
I want repay my amount.
Please help me - [protected]
Please WhatsApp before calling.
Aniket singh...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rakeshp22
from mumbai, Maharashtra
Aug 30, 2024
Apr 14, 2025
This thread was updated on Apr 14, 2025
Resolved
Report
Copy
Resolved

Loan reference REF2868974 paid loan not reflecting

Address: PS Srijan Corporate Park, Unit 1204, Sector V, Kolkata – 7000912.

Date: 26/08/24
Amount : 500.85/-
Reference:[protected]
Transaction status: SUCCESS
Amount: 1007.01
Reference:[protected]
Status: FAILED
Amount: 1119.79
Reference:[protected]
Status: SUCCESS
Amount: 1570.50
Reference:[protected]
Status: FAILED
Description: HI i have made 4 different transactions to clear the loan on 26th August 2024 however,...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pallab6818
Aug 22, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
Resolved
Report
Copy
Resolved

CIBIL score Effected

Respected Sir,
I Pallab Ghosh Mpokket ID [protected].
I have already paid all Mpokket Dues on 15th July with Interest but still not updated as my CIBIL SCORE showing due/unpaid of Mpokket Loan.kindly update my account as soon as possible and help me to grow up my CIBIL SCORE.
Your early action in this regard will be highly appreciated.
Thank you....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Related businesses

My Money Mantra
1
(64)
Shubham Housing Development Finance Company
1
(61)
MoneyTap
1
(379)