[Resolved]  Mpokket — I don't get loan amount and they are calling to pay due on time

Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Hello, I requested for a loan of Rs. 1000 on 10 April 2021. But I didn't get any loan amount in my account till now . I send bank statement 1 week ago but still i didn't get any resolution from mpokket. Once again I'm sending this mail along with bank statement. I called many times to mpokket executive but everytime executive tell a new thing. Loan due date is 09May 2021
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Mar 20, 2024
Complaint marked as Resolved 
Verified Support
Feb 18, 2024
mPokket Customer Care's response
Hi Suraj,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
 
9 Comments

Comments

We understand your concern. We would get in touch with you shortly & resolve your concern.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Our team has spoken to you & we believe your concern has been resolved.
Hi Suraj,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Hi Suraj,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

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    mPokket Address
    PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
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