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mpokket.com
4.9
Updated: Dec 31, 2025
Complaints 1286
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1254
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32
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mPokket reviews & complaints page 56

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A
adarsh07
May 18, 2021
Feb 18, 2024
This thread was updated on Feb 18, 2024
Resolved
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So I have taken 10 k loan bt coz of covid I was not able to pay so they always called me and try to give me depression and finally when I was able to pay the amount I called them and told I will pay the amount they asked me to pay 25 k as 10 was my loan amount and 15 k is the penalty charges . In this lockdown how a person can pay this much I am ready to pay 12 k what to do plz someone help me . They are threatening me by sending me the recovery notice in my college as well as my home
Mar 20, 2024
Complaint marked as Resolved 
Verified Support
Feb 18, 2024
mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
View replies
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
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8 other people found this review helpful
8 found this helpful
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    arnav_dubey
    May 16, 2021
    Sep 12, 2023
    This thread was updated on Sep 12, 2023
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    Resolved

    I have reached out to them many times on [protected]@mpokket.com regarding deleting my loan account but they are not. Instead just seding an automated message.
    Oct 18, 2023
    Complaint marked as Resolved 
    Verified Support
    Sep 12, 2023
    mPokket Customer Care's response     Our team has spoken to you & we believe your concern has been resolved.
    View replies
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Our team has spoken to you & we believe your concern has been resolved.
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    Our team has spoken to you & we believe your concern has been resolved.
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      Dhiraj Nandi
      May 15, 2021
      Sep 12, 2023
      This thread was updated on Sep 12, 2023
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      Resolved

      I Have paid Total Loan but in CIBIL ScoreThe loan is not Closed What's problem with Mpokket
      Sep 13, 2023
      Complaint marked as Resolved 
      Ok
      View replies
      We understand your concern. We would get in touch with you shortly & resolve your concern.
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      We are happy to address and resolve your concern.
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      We are happy to address and resolve your concern.
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      We are happy to address and resolve your concern.
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      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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        Prudhvi Raj Sadhu
        May 14, 2021
        Oct 5, 2023
        This thread was updated on Oct 5, 2023
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        I'm complaining about harassment by mPokket

        I took loan from mpokket of 10000/- I use to repay EMI on time that too huge amount of interest . Now I couldn't able to pay because I'm not making any money though I'm jobless . But they are calling me and harassing me daily .. some time I don't pick their call but they keep on calling . Now they sent reminder notice to my address, ma parents saw the notice and thought it as a legal notice. I lost my reputation in my home....
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        R
        Rammano
        May 14, 2021
        Sep 6, 2023
        This thread was updated on Sep 6, 2023
        Resolved
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        Resolved

        Legal notice

        I request you guys It's is worst app don't take loan his take more interest rates and harassing daily I'm talking just 10.000 his asking 23000 just 7 months if you not pay money his send legal notice in ur home ..Every mpocket victims his send legal notice then after you file case against the mpoket to near by cyber crime police station I'm also file case against mpoket...
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        345 found this helpful
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        S
        Sai Ramakanth Kodi
        May 13, 2021
        Feb 18, 2024
        This thread was updated on Feb 18, 2024
        Resolved
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        Resolved

        My registered E-Mail: [protected]@gmail.com
        My registered phone number: [protected]

        I have cleared all dues nothing is pending and company is marked as active state in my cbil please kindly help me .
        when they contacted me when i cleared all my dues i asked them to delete my account and number of mails sent to them instead they added wrong statements in my CBIL score which is totally wrong
        Mar 20, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 18, 2024
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved.
        View replies
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        Reply
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        Reply
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        Reply
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        Reply
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        Reply
        Our team has spoken to you & we believe your concern has been addressed.
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        Our team has spoken to you & we believe your concern has been resolved.
        Reply
        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
        Reply
        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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          LG Sweetoo
          May 10, 2021
          Apr 5, 2024
          This thread was updated on Apr 5, 2024
          Resolved
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          Resolved

          As it is lockdown there is no income, but the mpocket is call daily and incresing the penalty.
          Need serious help
          May 7, 2024
          Complaint marked as Resolved 
          Verified Support
          Apr 05, 2024
          mPokket Customer Care's response           Hi LG Sweetoo,

          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

          Regards,
          Team mPokket.
          View replies
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Reply
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Reply
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Reply
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Reply
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Reply
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Reply
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Reply
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Reply
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Reply
          Hi LG Sweetoo,

          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Reply
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            Oms99
            May 7, 2021
            Feb 18, 2024
            This thread was updated on Feb 18, 2024
            Resolved
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            Resolved

            I am getting so much calls from even after telling them to delete my account I have strictly told them you need not to call me day and night just delete my account
            Mar 20, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 18, 2024
            mPokket Customer Care's response             We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
            View replies
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
            Reply
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
            Reply
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
            Reply
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
            Reply
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
            Reply
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
            Reply
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
            Reply
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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              S
              Swagata Rath
              May 6, 2021
              Feb 18, 2024
              This thread was updated on Feb 18, 2024
              Resolved
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              Resolved

              I've been asking them to delete my account since 3 months but they're not doing anything.
              Mar 20, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 18, 2024
              mPokket Customer Care's response               Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              View replies
              They're just fooling around. But not doing what I'm asking them to do.
              Reply
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              Reply
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              Reply
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              Reply
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              Reply
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              Reply
              Our team has spoken to you & we believe your concern has been resolved.
              Reply
              Our team has spoken to you & we believe your concern has been resolved.
              Reply
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Reply
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                S
                Surajj raii
                May 6, 2021
                Feb 18, 2024
                This thread was updated on Feb 18, 2024
                Resolved
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                Resolved

                I don't get loan amount and they are calling to pay due on time

                Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                Hello, I requested for a loan of Rs. 1000 on 10 April 2021. But I didn't get any loan amount in my account till now . I send bank statement 1 week ago but still i didn't get any resolution from mpokket. Once again I'm sending this mail along with bank statement. I called many times to mpokket executive but everytime executive tell a new thing. Loan due date is 09May 2021...
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                P
                Pradeep098
                May 6, 2021
                Feb 18, 2024
                This thread was updated on Feb 18, 2024
                Resolved
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                Resolved

                Address: Indore

                I have taken loan 10000 before corona
                Now how i can pay the high amount of intrest toatal amount 18165
                We r from poor families how we can pay now
                The mpocket members are harrashing me withe their calls
                Mar 20, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 18, 2024
                mPokket Customer Care's response                 Hi Pradeep,

                Our team has spoken to you & we believe your concern has been resolved.
                View replies
                Hey Pradeep, I am also facing a similar situation. I wanted to ask if your complaint has been resolved? Thank You
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                Reply
                Hi Pradeep,

                Our team has spoken to you & we believe your concern has been resolved.
                Reply
                Hi Pradeep,

                Our team has spoken to you & we believe your concern has been resolved.
                Reply
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                  D
                  DarkFire
                  May 6, 2021
                  Oct 5, 2023
                  This thread was updated on Oct 5, 2023
                  Resolved
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                  Resolved

                  Repaid loans and still getting calls

                  I repaid loans through UPI and the money has been debited from my bank account but it doesn't show on the mpokket app, I called their support team several times and sent my bank statement.
                  Went through the trouble of contacting my bank as well and they say money has been credited to mpokket successfully and they have to check their account.
                  The employees at mpokket send automated email replies and when I call they say "send...
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                  KANXIT patle
                  May 4, 2021
                  Feb 18, 2024
                  This thread was updated on Feb 18, 2024
                  Resolved
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                  Resolved

                  Ur executive are calling frequently and im irritated bt this
                  Mar 20, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 18, 2024
                  mPokket Customer Care's response                   Hi Kanxit,

                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                  View replies
                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                  Reply
                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                  Reply
                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                  Reply
                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                  Reply
                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                  Reply
                  Our team has spoken to you & we believe your concern has been addressed.
                  Reply
                  Hi KANXIT,

                  Our team has spoken to you & we believe your concern has been addressed.

                  Regards,
                  Team mPokket.
                  Reply
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                    E
                    Esakki Durai
                    Apr 28, 2021
                    Feb 18, 2024
                    This thread was updated on Feb 18, 2024
                    Resolved
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                    Resolved

                    Dear sir,
                    My friend was finished college last year. For final semester he didn't have Money to pay College fees. So he take amount from mpokket loan application. After that Corona issue he didn't get any job. Now they are harassing him and blockmailing him. Please find the solution.
                    My number-[protected]
                    Mar 20, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 18, 2024
                    mPokket Customer Care's response                     Hi Esakki Durai,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    View replies
                    We understand your concern. We would get in touch with you shortly & resolve your concern.
                    Reply
                    We are happy to address and resolve your concern.
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                    Our team has spoken to you & we believe your concern has been addressed.
                    Reply
                    Our team has spoken to you & we believe your concern has been resolved.
                    Reply
                    Hi Esakki Durai,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    Reply
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                      rajjashnani
                      Apr 28, 2021
                      Feb 18, 2024
                      This thread was updated on Feb 18, 2024
                      Resolved
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                      Resolved

                      Loan paid when I took loan I pay hand to hand to upi id of mpokket

                      Bad service of mpocket because i took loan for increase limt acording to customer care and pay without using amount and pay intrest also but your company not respording and now 1month later they call.me.and say pay loan and i also mail payment recipt to supportmpocket and no.action taken...
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                      Nanirohith kk
                      Apr 28, 2021
                      Oct 5, 2023
                      This thread was updated on Oct 5, 2023
                      Resolved
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                      Resolved

                      I lost my number I have upcoming loans please how can I pay my money

                      I lost my phone number which was linked with mpocket I hv upcoming loans how I can pay please can you send link...
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                      K
                      KomalYadav20
                      from Lucknow, Uttar Pradesh
                      Apr 27, 2021
                      Feb 18, 2024
                      This thread was updated on Feb 18, 2024
                      Resolved
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                      Resolved

                      I don't want my mpokket account anymore, so I have to close my mpokket account. I have no use for it now. So my account should be closed now.
                      Thanku.
                      Email: [protected]@gmail.com
                      Mar 20, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 18, 2024
                      mPokket Customer Care's response                       Hi Komal,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      View replies
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number & we would certainly help you.
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                      Hi KomalYadav,

                      Please DM us your registered number & we would certainly help you.
                      Reply
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                        Hemantji11
                        Apr 21, 2021
                        Feb 18, 2024
                        This thread was updated on Feb 18, 2024
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                        Resolved

                        Kabtak aaege paise account mai
                        Mar 20, 2024
                        Complaint marked as Resolved 
                        Apr 21, 2021
                        Updated by Hemantji11                         Please send money to my bank

                        Verified Support
                        Feb 18, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        View replies
                        In order to resolve your concern, we need to know your registered number with mPokket. Unless you DM us your registered number it won't be possible for us to identify your account & resolve your concern.
                        Reply
                        In order to resolve your concern, we need to know your registered number with mPokket. Unless you DM us your registered number it won't be possible for us to identify your account & resolve your concern.
                        Reply
                        In order to resolve your concern, we need to know your registered number with mPokket. Unless you DM us your registered number it won't be possible for us to identify your account & resolve your concern.
                        Reply
                        In order to resolve your concern, we need to know your registered number with mPokket. Unless you DM us your registered number it won't be possible for us to identify your account & resolve your concern.
                        Reply
                        In order to resolve your concern, we need to know your registered number with mPokket. Unless you DM us your registered number it won't be possible for us to identify your account & resolve your concern.
                        Reply
                        In order to resolve your concern, we need to know your registered number with mPokket. Unless you DM us your registered number it won't be possible for us to identify your account & resolve your concern.
                        Reply
                        In order to resolve your concern, we need to know your registered number with mPokket. Unless you DM us your registered number it won't be possible for us to identify your account & resolve your concern.
                        Reply
                        In order to resolve your concern, we need to know your registered number with mPokket. Unless you DM us your registered number it won't be possible for us to identify your account & resolve your concern.
                        Reply
                        Hi Hemantji11,

                        In order to resolve your concern, we need to know your registered number with mPokket. Unless you DM us your registered number it won't be possible for us to identify your account & resolve your concern.
                        Reply
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                          Abhijeet8878
                          Apr 20, 2021
                          Sep 29, 2023
                          This thread was updated on Sep 29, 2023
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                          Resolved

                          Hello
                          I am being harassed by mpokket. I had paid the loan(CR73D1607CID[protected] on 10 April 00:15 and I have the repayment receipt from mpokket for the same loan as proof and I have bank statement for the same loan but I am still getting 5-6 calls daily from last 10 days to pay the loan on time. The link they share for payment doesn't even show the pending loan and the app show the loan as ' In processing '. I have filed more than 20 complaints till now and nothing has been done yet. The mpokket staff are nothing more than useless trash and they all are hearing my complaint daily and asking me to wait 24 hours and doing nothing. I have already paid the loan now it's their responsibility to track the issue and resolve it as soon as possible but they didn't anything in past 10 days and continuously harassing me to pay the loan on time.
                          Jul 20, 2023
                          Complaint marked as Resolved 
                          The issue has been resolved. Thank you consumer complaints for support.
                          Verified Support
                          Sep 29, 2023
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been resolved.
                          View replies
                          We understand your concern. We would get in touch with you shortly & resolve your concern.
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          Reply
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                            Swathi_B
                            Apr 18, 2021
                            Feb 18, 2024
                            This thread was updated on Feb 18, 2024
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                            Resolved

                            I had took loan & I was about to repay the loan but due to some glitches mpocket dint accept the payment. Without calling or informing me before They started calling my friends & sending messages by extending the due dates
                            Mar 20, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 18, 2024
                            mPokket Customer Care's response                             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
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