mPokket Complaints & Reviews

Dear Sir/Mam,

I am an mpokket customer. I issued a loan amounting to INR 10, 000 between the period Oct-2020 to Dec-2020. I had issued loan from the said service earlier as well and had never defaulted but due to the ongoing COVID-19 pandemic I failed to make the payments on time. As a result, a ridiculously large amount of interest was imposed without any prior warning.

The outstanding amount was shown to...

So I have taken 10 k loan bt coz of covid I was not able to pay so they always called me and try to give me depression and finally when I was able to pay the amount I called them and told I will pay the amount they asked me to pay 25 k as 10 was my loan amount and 15 k is the penalty charges . In this lockdown how a person can pay this much I am ready to pay 12 k what to do plz someone help me . They are threatening me by sending me the recovery notice in my college as well as my home

I have reached out to them many times on [protected]@mpokket.com regarding deleting my loan account but they are not. Instead just seding an automated message.

I Have paid Total Loan but in CIBIL ScoreThe loan is not Closed What's problem with Mpokket

I took loan from mpokket of 10000/- I use to repay EMI on time that too huge amount of interest . Now I couldn't able to pay because I'm not making any money though I'm jobless . But they are calling me and harassing me daily .. some time I don't pick their call but they keep on calling . Now they sent reminder notice to my address, ma parents saw the notice and thought it as a legal notice. I lost my reputation in my home.

I request you guys It's is worst app don't take loan his take more interest rates and harassing daily I'm talking just 10.000 his asking 23000 just 7 months if you not pay money his send legal notice in ur home ..Every mpocket victims his send legal notice then after you file case against the mpoket to near by cyber crime police station I'm also file case against mpoket...

My registered E-Mail: [protected]@gmail.com
My registered phone number: [protected]

I have cleared all dues nothing is pending and company is marked as active state in my cbil please kindly help me .
when they contacted me when i cleared all my dues i asked them to delete my account and number of mails sent to them instead they added wrong statements in my CBIL score which is totally wrong

As it is lockdown there is no income, but the mpocket is call daily and incresing the penalty.
Need serious help

I am getting so much calls from even after telling them to delete my account I have strictly told them you need not to call me day and night just delete my account

I've been asking them to delete my account since 3 months but they're not doing anything.

Hello, I requested for a loan of Rs. 1000 on 10 April 2021. But I didn't get any loan amount in my account till now . I send bank statement 1 week ago but still i didn't get any resolution from mpokket. Once again I'm sending this mail along with bank statement. I called many times to mpokket executive but everytime executive tell a new thing. Loan due date is 09May 2021...

I have taken loan 10000 before corona
Now how i can pay the high amount of intrest toatal amount 18165
We r from poor families how we can pay now
The mpocket members are harrashing me withe their calls

I repaid loans through UPI and the money has been debited from my bank account but it doesn't show on the mpokket app, I called their support team several times and sent my bank statement.
Went through the trouble of contacting my bank as well and they say money has been credited to mpokket successfully and they have to check their account.
The employees at mpokket send automated email replies and when I call they say "send statement we'll check with support team" (I've sent it 4 times now) and then instead of checking with their accounts team they call me instead and threaten me instead and force me to pay the loans which I've already paid and when I tell them I did and I sent a statement as proof, they say ok we'll check and then next day call me again and threaten again. It's been 12 days now same thing over and over, finally decided to lodge a complain in the consumer forum and update my experience with this good for nothing company here as well for others to see.

Ur executive are calling frequently and im irritated bt this

Dear sir,
My friend was finished college last year. For final semester he didn't have Money to pay College fees. So he take amount from mpokket loan application. After that Corona issue he didn't get any job. Now they are harassing him and blockmailing him. Please find the solution.
My number-[protected]

Bad service of mpocket because i took loan for increase limt acording to customer care and pay without using amount and pay intrest also but your company not respording and now 1month later they call.me.and say pay loan and i also mail payment recipt to supportmpocket and no.action taken

I lost my phone number which was linked with mpocket I hv upcoming loans how I can pay please can you send link...

I don't want my mpokket account anymore, so I have to close my mpokket account. I have no use for it now. So my account should be closed now.
Thanku.
Email: [protected]@gmail.com

Kabtak aaege paise account mai

Hello
I am being harassed by mpokket. I had paid the loan(CR73D1607CID[protected] on 10 April 00:15 and I have the repayment receipt from mpokket for the same loan as proof and I have bank statement for the same loan but I am still getting 5-6 calls daily from last 10 days to pay the loan on time. The link they share for payment doesn't even show the pending loan and the app show the loan as ' In processing '. I have filed more than 20 complaints till now and nothing has been done yet. The mpokket staff are nothing more than useless trash and they all are hearing my complaint daily and asking me to wait 24 hours and doing nothing. I have already paid the loan now it's their responsibility to track the issue and resolve it as soon as possible but they didn't anything in past 10 days and continuously harassing me to pay the loan on time.