Mpokket — Loan disbursed but amount not credited

samriddhii

Apr 8, 2025

Website: www.mpokket.com

I am a user of the mPokket platform and have recently applied for two separate loans — one for ₹2000 and another for ₹3000. Both of these loans have been shown as "disbursed" in the app interface, which usually means the amount is transferred to the bank account linked with my mPokket account. However, it has been several hours since the disbursement status was updated, and neither of the amounts has been credited to my bank account till now.

This is the first time I have faced such an issue using mPokket.in the past, loan disbursements have been instant or processed within a short time frame. I have double-checked my bank account details and verified that there is no issue from my bank’s side. The delay seems to be from mPokket’s end or with the payment processing.

I am in urgent need of these funds, and the delay is causing a lot of inconvenience and stress. I am requesting the support team to urgently look into this issue, verify the transaction status, and ensure that the funds are credited to my account as soon as possible.

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Verified Support

Jun 02, 2025

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

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Comments

windo

Jun 4, 2025

i have already account creat in employee option but i creat student option i problem facing maximum number of kyc reched attemps my phone number [protected]

Abin. M

Sep 28, 2026

loan has been shown/disbursed in my mPokket account even though I did not apply for or authorize this loan. I have not received the loan amount in my bank account. I request you to investigate this issue immediately, cancel/close the unauthorized loan, and ensure that no repayment, interest, charges, or negative credit reporting is made against me. Please provide written confirmation of the resolution.