Submit a Complaint
Claimed

mPokket Complaints & Reviews

mpokket.com
4.9
Updated: May 3, 2026
Complaints 1287
Resolved
1255
Unresolved
32
Amazing! 🤩 It’s great to see how mPokket is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. mPokket’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Complaints
Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Loans
mPokket
Rank #1-20

mPokket reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
samriddhii
Apr 8, 2025
Jun 4, 2025
This thread was updated on Jun 4, 2025
Report
Copy

Loan disbursed but amount not credited

Website: www.mpokket.com

I am a user of the mPokket platform and have recently applied for two separate loans — one for ₹2000 and another for ₹3000. Both of these loans have been shown as "disbursed" in the app interface, which usually means the amount is transferred to the bank account linked with my mPokket account. However, it has been several hours since the disbursement status was updated, and neither of the amounts has been credited to my...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
K
kumaditya
from Delhi, Delhi
Apr 3, 2025
Apr 11, 2025
This thread was updated on Apr 11, 2025
Resolved
Report
Copy
Resolved

Request for interest waiver on my loan

Hi Team,
I have taken few loans from mpokket app but dues to some issues I was not able to repay it on time but in past few months I'm paying the amount and almost closed my most loans. Now, only 2 loans are pending with the account no MK5D556396ID46294213 and MK3623637DID46293798. Now I want to close these 2 loans as well but I will not be able to pay the additional interest on that amount. So, I request you to please waive my interest...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
V
vetrivetri123
Mar 23, 2025
Jun 1, 2025
This thread was updated on Jun 1, 2025
Report
Copy

Unauthorized debit from my account - urgent

Dear [mpokket support],

I am writing to formally raise a complaint regarding unauthorized debits from my account linked to your service. This issue has occurred not once, but twice now, and despite my previous efforts to inform you, I have not received a response or resolution from your team.

The most recent unauthorized transaction occurred on [date], and the amount debited was ₹[1334]. My prior communication...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chintu@218
from Palghar, Maharashtra
Mar 19, 2025
Resolved
Report
Copy
Resolved

Loan approved but showing 0 credit

Address: West Bengal

Agent spoke with me took all information and submitted documents online also it has been approved but still it shows 0 avail credit on app

Name: Chintan Makwana
Mobile number: [protected]...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
S
sak00
Mar 10, 2025
May 22, 2025
This thread was updated on May 22, 2025
Resolved
Report
Copy
Resolved

request for cibil update for loan closure

**Complaint Description:**

I am writing to lodge a formal complaint regarding Mpokket's failure to update the closure of my loan on my CIBIL report. I had repaid the loan in full on 27/10/24 and despite multiple follow-ups via emails and phone calls to your customer support team, my CIBIL report still reflects the loan as active.

This delay in updating the loan closure status has negatively impacted my credit...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
P
poshak k
Mar 4, 2025
May 22, 2025
This thread was updated on May 22, 2025
Resolved
Report
Copy
Resolved

EMI paid but not showing in mobile app

I have done my repayment of 1802 X 3 and 901 rupees through verified link on[protected], but the paid amount was not reflecting in the mobile application.

ID : REF13855939

Loan ID: MKV2F45677AID[protected]
Loan ID: MKV6CA867D0ID[protected]
Loan ID: MKV3FE767CBID[protected]
Loan ID: MKV30D967C5ID[protected]

Kindly give me the solution to the following mail
Maid ID : [protected]@gmail.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaifffff
Feb 28, 2025
Jul 20, 2025
This thread was updated on Jul 20, 2025
Resolved
Report
Copy
Resolved

My personal number is not added to mpocket account

My personal number is [protected] adhar linked
My friend number [protected] alternate added
Please I request you my video call kyc is needed to my number [protected] is added please help me...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
J
Jeeva0001
from Hosur, Tamil Nadu
Feb 27, 2025
Mar 11, 2025
This thread was updated on Mar 11, 2025
Resolved
Report
Copy
Resolved

Need to delete the wrong bank account registered

Address: Hosur
Website: www mpokket.in

Please delete my excessive bank account which is given by me by mistake, i have given wrong account details so please delete my verification pending bank Accounts
[protected]@gmail.com
Number-[protected]...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
nxrmo
Feb 25, 2025
May 21, 2025
This thread was updated on May 21, 2025
Resolved
Report
Copy
Resolved

wrongful loan recovery calls for a loan i never took

Website: www.mpokket.in

I have been receiving constant harassment from mpockket regarding a loan that I never took. Their recovery agents keep calling me, demanding repayment, even though I have nothing to do with this loan.

After investigating, I found out that my current mobile number was previously assigned to someone named Nandan Choudhary. However, this number was not his personal number—it was actually a company-issued SIM that he used for...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashpreetkaur
from Shamli, Uttar Pradesh
Jan 18, 2025
Report
Copy

Name- deepak kumar s o narendra singh
pan no- lsgpk5905h
control order no[protected]
dob on cibil fake loan- 12/06/1990
correct dob on pan- 04/04/1990
my occupation- farming
occupation mentioned on fake loan in cibil- salaried
there are two active accounts are showing balance on my cibil that is rs. 10410 and rs. 3206 which do not belong to me. Kindly check the deatils and remove these fake loans from my cibil.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kenji234
    Jan 17, 2025
    Jan 23, 2025
    This thread was updated on Jan 23, 2025
    Resolved
    Report
    Copy
    Resolved

    Loan disbursed but not credited to my account

    I actually requested for loan on mpokket but I haven't received the money yet in my account. this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 2000 and the app shows the loan has been processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it...
    Helpful
    5 other people found this review helpful
    5 found this helpful
    Write a comment
    Report
    Copy
    C
    Crazy Prash
    Jan 7, 2025
    Jan 10, 2025
    This thread was updated on Jan 10, 2025
    Resolved
    Report
    Copy
    Resolved

    Address: Mpokket

    Not a Close My loan cibil and New Phone number not a Update, Salary 3 months not a update .
    Jan 11, 2025
    Complaint marked as Resolved 
    Done.
    Jan 10, 2025
    Updated by Crazy Prash     My mpokket account you has been blocked please unblock my mpokket account mene sir time to time payment kar hai har baar is baar bhi 1 Kari uske turant hi dusri Kari turant account block hogaya please unblock karne kirpa kare sir please I request you
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      [email protected]
      Jan 7, 2025
      Jan 23, 2025
      This thread was updated on Jan 23, 2025
      Resolved
      Report
      Copy
      Resolved

      Address: 4674 ka do amount kiye Hain 2 MI Tha donon kar diye to donon mein se abhi tak ek hi activate hua ek nahin hua

      Long day payment to Kiya usmein ek hi Abhi activate hua ek abhi tak kyon nahin hua
      Feb 24, 2025
      Complaint marked as Resolved 
      Jan 07, 2025
      Updated by [email protected]       Payment activate kijiye
      Jan 07, 2025
      Updated by [email protected]       Laundry payment abhi tak activate kyon nahin hua hai
      Jan 07, 2025
      Updated by [email protected]       Yah screenshot hai yah payment ho gaya hai
      Verified Support
      Jan 23, 2025
      mPokket Customer Care's response       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Helpful
      3 other people found this review helpful
      3 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        [email protected]
        Jan 4, 2025
        Report
        Copy

        Address: 813213

        Sir merai phone pe per 30 jun 2024 ko mpocket finance private limited auto pay activate Ho gaya hai isai deactivate karnai ki kirpa ki jai please sir please
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jigar003
          Jan 4, 2025
          May 23, 2025
          This thread was updated on May 23, 2025
          Resolved
          Report
          Copy
          Resolved

          I have logged out of the application and i have lost my number i want to repay but i am not able to please help my register number is [protected] and my alternate number is [protected] please call me asap on my alternate number
          Aug 16, 2025
          Complaint marked as Resolved 
          Verified Support
          Apr 26, 2025
          mPokket Customer Care's response           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Verified Support
          May 23, 2025
          mPokket Customer Care's response           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            harshavardhanym
            from Bengaluru, Karnataka
            Dec 25, 2024
            Apr 11, 2025
            This thread was updated on Apr 11, 2025
            Resolved
            Report
            Copy
            Resolved

            CreditLine

            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

            I am writing to formally lodge a complaint regarding the excessive interest and penalties that have been applied to my account with Mpokket, with Loan ID's 47051265, 47822220, 48842409, 47876757, 52924647. The charges on my account have become unreasonably high, and I believe they do not fairly reflect the terms agreed upon or the circumstances surrounding my repayment delay.

            While I understand that interest is part of the...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            P
            PODILAPU JAHNAVI
            Dec 11, 2024
            Dec 26, 2024
            This thread was updated on Dec 26, 2024
            Resolved
            Report
            Copy
            Resolved

            My limit is 150000 but i drew all the amount but i received 10600 what about remaing money
            Jan 26, 2025
            Complaint marked as Resolved 
            Verified Support
            Dec 26, 2024
            mPokket Customer Care's response             Hi Jahnavi,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            Helpful
            3 other people found this review helpful
            3 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Dnyanad
              Dec 10, 2024
              Report
              Copy

              Over due

              I have a lone of rupees 500 and I am not able to pay it from last 4 days, when ever I try to pay the amount it keeps sending me an error I have attached the image of the error below. This error is from last 5 days now I have contacted the person but he wasn't able to assist me at all the loan amount is getting increased day by day.
              I have also tried deleting the app and paying from the link which was provided by the sales person but...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              M
              Mamathabandaru
              Nov 30, 2024
              Jan 23, 2025
              This thread was updated on Jan 23, 2025
              Resolved
              Report
              Copy
              Resolved

              I will pay the amount on the call itself if the amount will decrease please contact me
              May 6, 2025
              Complaint marked as Resolved 
              Resolved
              Verified Support
              Jan 23, 2025
              mPokket Customer Care's response               Please DM us your registered number & we would certainly help you.
              Verified Support
              Jan 23, 2025
              mPokket Customer Care's response               Please DM us your registered number & we would certainly help you.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kandukuri karthik
                from Noida, Uttar Pradesh
                Nov 20, 2024
                Jul 7, 2025
                This thread was updated on Jul 7, 2025
                Resolved
                Report
                Copy
                Resolved

                I paid through mpokket agent sent link

                I have taken 10k loan and paid 23k through the link shared by mpokket ag nt after conversation In the year 2020

                But they are still asking me to pay 14k
                Saying that payment not done

                I have provided the screenshot of payments I shared to agent but they are saying we didn't receive you have to pay...
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Related businesses

                Kreditzy
                1
                (46)
                StashFin
                3
                (1303)
                Reliance Money
                1.8
                (380)