Claimed

mPokket Complaints & Reviews

4.9
Last updated Apr 18, 2024
Complaints 1170
Resolved
1143
Unresolved
27
Quick Links
Statistics
Share
Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
mPokket
Customer Service Contacts

mPokket Phone Numbers

Phone
+91 33 6645 2400
695
611

mPokket Website

mPokket Head Office Address

PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2,
EP & GP, Sector V, Bidhannagar

Kolkata
Kolkata District
West Bengal
India
700091

mPokket reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Henster
Mar 13, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I took a loan of rupees 10k in COVID and due to some emergency I didn't paid full amount I paid 3k.

Address:Bangalore
Website:www.mpokket.in

I took a loan of rupees 10k in COVID and due to some emergency I didn't paid full amount I paid 3k. However now they are telling that I need to pay 26k ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikiq
Mar 12, 2024
Mar 19, 2024
This thread was updated on Mar 19, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan not closed

I have paid all the dues yet loans not closed by Mpokket...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aayush Jaiprakash Joshi
Mar 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing on call to my mother and father and charging double amount from the amount of giving

Address:West Bengal, Kolkata
Website:Mpocket

Mpocket person is trying to call my mother and father and harrasment on the call and behaviour is very ride with my parents and abusing with them and they are charging 2× amount from me I have been taken 5000 from the company and they are trying to take 12000 from me and my family please help me out from it I'm belong from.the very low class family the behaviour is very ride and abusing with my parents I will not pay any kind of amount to...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Aayush Jaiprakash Joshi
Mar 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment on call to my mother and father and charging double amount from the amount of giving

Address:Kolkata

I have been taken 5000 amount from the mpoket now they are charging 12000 from me and calling to my mother and father and harrasment on call with them.It was an serious thing to take an action on against the mpoket. I will not pay any kind of amount to the company after this behaviour to their coustomer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SivaDare
Mar 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding my penalty and repayment

I had borrowed about 14k totally as multiple loans. I can't pay on time due to personal financial issue..I had paid about 40 loan on time.but this time I can't . Now they are saying to pay about 20, 500 I can't that much because I can't afford it. So I request you to provide me a waiver on penalty charges, so that I can repay the loan immediately
My phone number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav Nitin Bhoi
Mar 11, 2024
Mar 12, 2024
This thread was updated on Mar 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I paid the loan and money deducted from my account but loan status is still pending please refund me or complete my loan status

Address:West Bengal

Hey

I borrowed the loan of Rs 1036 and I paid the whole amount before the time and After payment the money is successfully debited from my account but loan status is still pending so I kindly request you to please change my loan status to completed

Loan I'd is :[protected]
My Profile No is : REF22774998
Mobile No : [protected]
Due date of loan: 14 March 2024
Loan paid date : 10 March...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Gaurav Nitin Bhoi
Mar 10, 2024
Mar 11, 2024
This thread was updated on Mar 11, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I paid the loan and money deducted from my account but loan status is still pending

Address:West Bengal

I borrowed the loan of Rs 1036 from mPokket app and the due date of loan is 14 March 2024 I paid the loan before the due date ( 10 March 2024 ) after payment the money deducted from my account but loan status is still pending the money deducted from my account is 1037 but still loan is active kindly I request you please help me about this matter I send all my details to their customer care email still they didn't take action on it please...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Y
Yamuna Moorthy
from Coimbatore, Tamil Nadu
Mar 10, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan is active in my cibil but I have paid all dues.

Loan is active in my cibil but I have paid all dues.
A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chethan23
from Warangal, Andhra Pradesh
Mar 10, 2024
Mar 12, 2024
This thread was updated on Mar 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mpokket loan with high interest with double amount

I have taken a loan amount of 10000 in Dec and Jan 2023 . Due to some financial issues I couldn't pay the amount on time .But during this time the interest has increased and the total amount has been increased to more than 20000 more than the double of the amount I have received .Now I want you to reduce my interest so that I can pay within one month.[Ref Id.7995425]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chethan23
from Warangal, Andhra Pradesh
Mar 10, 2024
Mar 12, 2024
This thread was updated on Mar 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mpokket loan with high interest with doubling amount

In 2023 January I have taken a loan of 10000 in mpokket app.Dyr to some financial issues I couldn't pay that amount in time.Now they are asking the double amount which is 20000.Now I want you to reduce the amount so that I will pay within one month.[REF Id. 7995425]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ganapavarapu gowtham
Mar 8, 2024
Mar 9, 2024
This thread was updated on Mar 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan closed 3 years back still showing overdue

Hi, i have 5 loans which are showing active in various credit reports . Even though they are closed 3 years back. They are still showing open in Highmark, Crif and Experian. Kindly resolve the issue.

My gmail: g.[protected]@gmail.com

Please get it updated in credit reports....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Y
Yamuna Moorthy
from Coimbatore, Tamil Nadu
Mar 7, 2024
Mar 10, 2024
This thread was updated on Mar 10, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have closed my loan but cibil show loan is active

Address:India

A loan is active in my cibil but I have paid all dues.
A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
piyush14121997
Mar 7, 2024
Mar 7, 2024
This thread was updated on Mar 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provide Noc on my email address

Address:delhi

Hello Sir/Mam my name is piyush kumar i have paid all my dues so kindly provide me noc on my updated email id - [protected]@gmail.com ..my load id is 22176199
CRDD1E61ADID22176199...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganesh Gowda V
from Bengaluru, Karnataka
Mar 6, 2024
Mar 7, 2024
This thread was updated on Mar 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC not given, paid all loan, give me NOC

Website:www.mpokket.in

I have paid all Mpokket loan, give me noc...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganesh Gowda V
from Bengaluru, Karnataka
Mar 5, 2024
Mar 7, 2024
This thread was updated on Mar 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have cleared all my loans at mpokket and asked for NOC but they are not responding

Website:www.mpokket.in

I have closed and cleared all my loans with mpokket and asked for a NOC via email and also tried calling them via phone but not reachable, I have written them several emails to delete my account and provide me NOC but they do not respond. do help me with this. I need NOC...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mature
Mar 3, 2024
Mar 4, 2024
This thread was updated on Mar 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Even after paying they did not update experian

They did not update cic even after paying.
totally unethical and fraud bussiness.
i am going to consumer court will seek compensation....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yashas s
from Bengaluru, Karnataka
Mar 2, 2024
Mar 7, 2024
This thread was updated on Mar 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mpokket is harassing me everyday for overdue , and they have doubled the amount.

Address:Bengaluru

Mpocket has doubled my loan amount and i was in a severe problem from last year, and i took loan for my friend for emergency but he was unable to pay the amount, now its came to my neck and agents are harassing me everyday on the phone call, and they have sent the legal notice on my mail today . Regarding strict action if not paid. I took a loan of 13000 and now its 23, 500 . I even asked them to give the concession but they didn't respond....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kiran2530
Mar 1, 2024
Mar 4, 2024
This thread was updated on Mar 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud and harressing

Hi i took loan on my clg dys and due to covid am not able to make the payment later on 2022 mpokket people contacted me in WhatsApp and asked for settlement and i agreed to make the payment and i paid 20000rs later 2-3 months after mpokket agent called me and informing that the amount i paid its for fraud people and its scam. They informed after 2-3 months later they didn't called me but 4 months back i got call from mpokket regarding due...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
aysha666444
Feb 28, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application is not approved

Applied mpokket loan there I typed all steps but in 1st step it shows kyc pending only 90% percent only shows complete 10% incomplete Tried for kyc but there internal. It says server problem, but in the other three steps, I have done all the steps. I have put ID card, joining letter & appointment order & bank statement in the employment information, but it is not approved. The details are correct. I want my loan application to be approved.Here...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mature
Feb 26, 2024
Feb 26, 2024
This thread was updated on Feb 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour

I have no option but to complain in rbi and local ps and also in consumer court .
and my lawyer will file pil against mpokket ....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy