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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1277
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1235
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mPokket reviews & complaints page 2

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S
sak00
Mar 10, 2025
May 22, 2025
This thread was updated on May 22, 2025
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request for cibil update for loan closure

**Complaint Description:**

I am writing to lodge a formal complaint regarding Mpokket's failure to update the closure of my loan on my CIBIL report. I had repaid the loan in full on 27/10/24 and despite multiple follow-ups via emails and phone calls to your customer support team, my CIBIL report still reflects the loan as active.

This delay in updating the loan closure status has negatively impacted my credit...
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poshak k
Mar 4, 2025
May 22, 2025
This thread was updated on May 22, 2025
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EMI paid but not showing in mobile app

I have done my repayment of 1802 X 3 and 901 rupees through verified link on[protected], but the paid amount was not reflecting in the mobile application.

ID : REF13855939

Loan ID: MKV2F45677AID[protected]
Loan ID: MKV6CA867D0ID[protected]
Loan ID: MKV3FE767CBID[protected]
Loan ID: MKV30D967C5ID[protected]

Kindly give me the solution to the following mail
Maid ID : [protected]@gmail.com...
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K
Kaifffff
Feb 28, 2025
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My personal number is not added to mpocket account

My personal number is [protected] adhar linked
My friend number [protected] alternate added
Please I request you my video call kyc is needed to my number [protected] is added please help me...
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Jeeva0001
from Hosur, Tamil Nadu
Feb 27, 2025
Mar 11, 2025
This thread was updated on Mar 11, 2025
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Need to delete the wrong bank account registered

Address: Hosur
Website: www mpokket.in

Please delete my excessive bank account which is given by me by mistake, i have given wrong account details so please delete my verification pending bank Accounts
[protected]@gmail.com
Number-[protected]...
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nxrmo
Feb 25, 2025
May 21, 2025
This thread was updated on May 21, 2025
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wrongful loan recovery calls for a loan i never took

Website: www.mpokket.in

I have been receiving constant harassment from mpockket regarding a loan that I never took. Their recovery agents keep calling me, demanding repayment, even though I have nothing to do with this loan.

After investigating, I found out that my current mobile number was previously assigned to someone named Nandan Choudhary. However, this number was not his personal number—it was actually a company-issued SIM that he used for...
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Kenji234
Jan 17, 2025
Jan 23, 2025
This thread was updated on Jan 23, 2025
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Loan disbursed but not credited to my account

I actually requested for loan on mpokket but I haven't received the money yet in my account. this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 2000 and the app shows the loan has been processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it...
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Crazy Prash
Jan 7, 2025
Jan 10, 2025
This thread was updated on Jan 10, 2025
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Address: Mpokket

Not a Close My loan cibil and New Phone number not a Update, Salary 3 months not a update .
Jan 11, 2025
Complaint marked as Resolved 
Done.
Jan 10, 2025
Updated by Crazy Prash
My mpokket account you has been blocked please unblock my mpokket account mene sir time to time payment kar hai har baar is baar bhi 1 Kari uske turant hi dusri Kari turant account block hogaya please unblock karne kirpa kare sir please I request you
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    R
    Jan 7, 2025
    Jan 23, 2025
    This thread was updated on Jan 23, 2025
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    Raghunath Mehta

    Address: 4674 ka do amount kiye Hain 2 MI Tha donon kar diye to donon mein se abhi tak ek hi activate hua ek nahin hua

    Long day payment to Kiya usmein ek hi Abhi activate hua ek abhi tak kyon nahin hua...
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    Jigar003
    Jan 4, 2025
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    I have logged out of the application and i have lost my number i want to repay but i am not able to please help my register number is [protected] and my alternate number is [protected] please call me asap on my alternate number
    Aug 16, 2025
    Complaint marked as Resolved 
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      H
      harshavardhanym
      from Bengaluru, Karnataka
      Dec 25, 2024
      Apr 11, 2025
      This thread was updated on Apr 11, 2025
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      CreditLine

      Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

      I am writing to formally lodge a complaint regarding the excessive interest and penalties that have been applied to my account with Mpokket, with Loan ID's 47051265, 47822220, 48842409, 47876757, 52924647. The charges on my account have become unreasonably high, and I believe they do not fairly reflect the terms agreed upon or the circumstances surrounding my repayment delay.

      While I understand that interest is part of the...
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      PODILAPU JAHNAVI
      Dec 11, 2024
      Dec 26, 2024
      This thread was updated on Dec 26, 2024
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      Didnot received money

      My limit is 150000 but i drew all the amount but i received 10600 what about remaing money...
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      Mamathabandaru
      Nov 30, 2024
      Jan 23, 2025
      This thread was updated on Jan 23, 2025
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      Call not getting

      I will pay the amount on the call itself if the amount will decrease please contact me...
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      kandukuri karthik
      from Noida, Uttar Pradesh
      Nov 20, 2024
      Jul 7, 2025
      This thread was updated on Jul 7, 2025
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      I paid through mpokket agent sent link

      I have taken 10k loan and paid 23k through the link shared by mpokket ag nt after conversation In the year 2020

      But they are still asking me to pay 14k
      Saying that payment not done

      I have provided the screenshot of payments I shared to agent but they are saying we didn't receive you have to pay...
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      athma_ram
      Nov 19, 2024
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      loan marked as closed after partial prepayment

      I recently encountered an issue with my mPokket loan repayment process, which seems to be a technical glitch in the app.

      After completing the 5th EMI, I decided to pay off the remaining amount. Since the app didn’t allow a single full repayment, I paid the last EMI first (₹2, 230.88). However, after this transaction, the app incorrectly marked the loan as "closed, " even though two more EMIs were pending.

      This...
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      Aniket Singh25
      from Lucknow, Uttar Pradesh
      Nov 16, 2024
      Dec 1, 2024
      This thread was updated on Dec 1, 2024
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      Fraud payment taken by supervisors

      One of agent of mpokket has taken fraud payment from me, please reach me on WhatsApp as sometimes I am not able to pick the call.
      [protected]...
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      Bijin B Bhaskar
      Nov 16, 2024
      Apr 1, 2025
      This thread was updated on Apr 1, 2025
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      Deletion request mpocket account

      Address: B B VIHAR MULAKKUM THUNDIL MANGARAM PANDALAM

      Sir I take a loan from mpocket and two payments are delayed.. now my credit score will decreased.. so I need to close my account...
      Account details are
      Name : Bijin b bhaskar
      Registered gmail : [protected]@gmail.com
      Phone number - [protected]
      Thanku...
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      ninja_u.p16
      Nov 15, 2024
      Dec 1, 2024
      This thread was updated on Dec 1, 2024
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      My mpokket account your has been blocked

      Address: CHOTPUR COLONY

      My mpokket account you has been blocked please unblock my mpokket account mene sir time to time payment kar hai har baar is baar bhi 1 Kari uske turant hi dusri Kari turant account block hogaya please unblock karne kirpa kare sir please I request you...
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      Kaki Tharun
      Nov 15, 2024
      Apr 1, 2025
      This thread was updated on Apr 1, 2025
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      Urgent complaint regarding outstanding payment issue affecting credit score

      Dear Consumer Complaints Team,

      I am writing to bring to your attention an issue I am experiencing with the mPokket application, which is impacting my credit score due to a technical error. My name is Kaki Tarun, and I am a user of the mPokket app, where I have taken and paid off multiple loans.

      Recently, I noticed that despite having cleared all my loan payments, the app continues to show a pending payment under...
      +1 photos
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      Rukiya Bi
      Nov 14, 2024
      Apr 1, 2025
      This thread was updated on Apr 1, 2025
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      Close my account loan that is showing in my cibil report

      I hope this message finds you well.
      I am writing to formally raise a dispute regarding the status of my loan account with MPOKKET. Below are the details of the loan and the issue I am facing:
      Loan Account Number: MKAEA56621ID[protected]
      Loan Disbursement Date:[protected]
      Date of Full Repayment:[protected]
      Total Loan Amount Paid: ₹1250
      I have fully repaid the loan of ₹1250 on[protected]. However,...
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      Rj727442
      from Jodhpur, Rajasthan
      Nov 14, 2024
      Apr 1, 2025
      This thread was updated on Apr 1, 2025
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      Repayment loan and harassment by mpokket

      Address: 12th Floor, Unit No. - 1204, PS, TOWER-1, SRIJAN CORPORATE PARK, EP & GP 2, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

      Mpokket loan app give me loan when I am student in college. They give me loan starting 500 but recieved only 400 I mean deduction of processing fee and other charges. Later on debit increase because not repayment so I request extra new loan then clear all loan, many time use this and repayment their loan but one time in I have loss payment to fullfill there repayment intrest. Then no money in my hand and stop loan repayment they give me 12000...
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