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mPokket Complaints & Reviews

mpokket.com

4.9

Updated: May 3, 2026

Complaints 1287

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1255

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32

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Website: www.mpokket.com

I am a user of the mPokket platform and have recently applied for two separate loans — one for ₹2000 and another for ₹3000. Both of these loans have been shown as "disbursed" in the app interface, which usually means the amount is transferred to the bank account linked with my mPokket account. However, it has been several hours since the disbursement status was updated, and neither of the amounts has been credited to my...

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Hi Team,
I have taken few loans from mpokket app but dues to some issues I was not able to repay it on time but in past few months I'm paying the amount and almost closed my most loans. Now, only 2 loans are pending with the account no MK5D556396ID46294213 and MK3623637DID46293798. Now I want to close these 2 loans as well but I will not be able to pay the additional interest on that amount. So, I request you to please waive my interest...

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Dear [mpokket support],

I am writing to formally raise a complaint regarding unauthorized debits from my account linked to your service. This issue has occurred not once, but twice now, and despite my previous efforts to inform you, I have not received a response or resolution from your team.

The most recent unauthorized transaction occurred on [date], and the amount debited was ₹[1334]. My prior communication...

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Address: West Bengal

Agent spoke with me took all information and submitted documents online also it has been approved but still it shows 0 avail credit on app

Name: Chintan Makwana
Mobile number: [protected]...

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**Complaint Description:**

I am writing to lodge a formal complaint regarding Mpokket's failure to update the closure of my loan on my CIBIL report. I had repaid the loan in full on 27/10/24 and despite multiple follow-ups via emails and phone calls to your customer support team, my CIBIL report still reflects the loan as active.

This delay in updating the loan closure status has negatively impacted my credit...

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I have done my repayment of 1802 X 3 and 901 rupees through verified link on[protected], but the paid amount was not reflecting in the mobile application.

ID : REF13855939

Loan ID: MKV2F45677AID[protected]
Loan ID: MKV6CA867D0ID[protected]
Loan ID: MKV3FE767CBID[protected]
Loan ID: MKV30D967C5ID[protected]

Kindly give me the solution to the following mail
Maid ID : [protected]@gmail.com...

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My personal number is [protected] adhar linked
My friend number [protected] alternate added
Please I request you my video call kyc is needed to my number [protected] is added please help me...

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Address: Hosur

Website: www mpokket.in

Please delete my excessive bank account which is given by me by mistake, i have given wrong account details so please delete my verification pending bank Accounts
[protected]@gmail.com
Number-[protected]...

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Website: www.mpokket.in

I have been receiving constant harassment from mpockket regarding a loan that I never took. Their recovery agents keep calling me, demanding repayment, even though I have nothing to do with this loan.

After investigating, I found out that my current mobile number was previously assigned to someone named Nandan Choudhary. However, this number was not his personal number—it was actually a company-issued SIM that he used for...

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I actually requested for loan on mpokket but I haven't received the money yet in my account. this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 2000 and the app shows the loan has been processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it...

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Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I am writing to formally lodge a complaint regarding the excessive interest and penalties that have been applied to my account with Mpokket, with Loan ID's 47051265, 47822220, 48842409, 47876757, 52924647. The charges on my account have become unreasonably high, and I believe they do not fairly reflect the terms agreed upon or the circumstances surrounding my repayment delay.

While I understand that interest is part of the...

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I have a lone of rupees 500 and I am not able to pay it from last 4 days, when ever I try to pay the amount it keeps sending me an error I have attached the image of the error below. This error is from last 5 days now I have contacted the person but he wasn't able to assist me at all the loan amount is getting increased day by day.
I have also tried deleting the app and paying from the link which was provided by the sales person but...

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I have taken 10k loan and paid 23k through the link shared by mpokket ag nt after conversation In the year 2020

But they are still asking me to pay 14k
Saying that payment not done

I have provided the screenshot of payments I shared to agent but they are saying we didn't receive you have to pay...

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I recently encountered an issue with my mPokket loan repayment process, which seems to be a technical glitch in the app.

After completing the 5th EMI, I decided to pay off the remaining amount. Since the app didn’t allow a single full repayment, I paid the last EMI first (₹2, 230.88). However, after this transaction, the app incorrectly marked the loan as "closed, " even though two more EMIs were pending.

This...

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One of agent of mpokket has taken fraud payment from me, please reach me on WhatsApp as sometimes I am not able to pick the call.
[protected]...

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Address: B B VIHAR MULAKKUM THUNDIL MANGARAM PANDALAM

Sir I take a loan from mpocket and two payments are delayed.. now my credit score will decreased.. so I need to close my account...
Account details are
Name : Bijin b bhaskar
Registered gmail : [protected]@gmail.com
Phone number - [protected]
Thanku...

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Address: CHOTPUR COLONY

My mpokket account you has been blocked please unblock my mpokket account mene sir time to time payment kar hai har baar is baar bhi 1 Kari uske turant hi dusri Kari turant account block hogaya please unblock karne kirpa kare sir please I request you...

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Dear Consumer Complaints Team,

I am writing to bring to your attention an issue I am experiencing with the mPokket application, which is impacting my credit score due to a technical error. My name is Kaki Tarun, and I am a user of the mPokket app, where I have taken and paid off multiple loans.

Recently, I noticed that despite having cleared all my loan payments, the app continues to show a pending payment under...

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I hope this message finds you well.
I am writing to formally raise a dispute regarding the status of my loan account with MPOKKET. Below are the details of the loan and the issue I am facing:
Loan Account Number: MKAEA56621ID[protected]
Loan Disbursement Date:[protected]
Date of Full Repayment:[protected]
Total Loan Amount Paid: ₹1250
I have fully repaid the loan of ₹1250 on[protected]. However,...

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Address: 12th Floor, Unit No. - 1204, PS, TOWER-1, SRIJAN CORPORATE PARK, EP & GP 2, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Mpokket loan app give me loan when I am student in college. They give me loan starting 500 but recieved only 400 I mean deduction of processing fee and other charges. Later on debit increase because not repayment so I request extra new loan then clear all loan, many time use this and repayment their loan but one time in I have loss payment to fullfill there repayment intrest. Then no money in my hand and stop loan repayment they give me 12000...

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