Mpokket — Loans are paid, but still active on my cibil

Hi,
I cleared all my loans long back ago. But It showing active in my Cibil Report.
I have all the screenshot proof and Paid proof as well.

My Mpokket Ref No: REF3001240
Registered Phone Number: [protected]

Kindly Resolve this issue, Because I have not getting any loans. Kindly Reply or call me back Or I will lodge a complaint to police.