[Resolved]  Mpokket — Loans are paid but still shows overdue in CIBIL

Website:mpokket.in

This is regarding the Loan that I took in mPokket on Aug 2, 2021 and Aug 7, 2021 which I completed my Payement on Sep 2, 2021 and Sep 8, 2021. I do have proofs related to the payment which I made. But in CIBIL they still show OverDue and it affects my CIBIL Score. I raised complaint on there site but no response.
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Oct 23, 2023
Complaint marked as Resolved 
Verified Support
Sep 22, 2023
mPokket Customer Care's response
Our team has spoken to you & we believe your concern has been resolved.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
I pay my first loan (500) but now show active. I did not know why this loan show active.
Now I will pay overdue amount.
How I pay overdue amount?
I try to pay overdue amount but acrtivity page didn't show
Overdue transaction amount. Please solve this problem as soon as possible.

But in CIBIL they still show OverDue and it affects my CIBIL Score. I raised complaint on there site but no response.

My registered mpocket Number is [protected]
Loan Id- REF8300172
[protected]@gmail.com

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