[Resolved]  Mpokket — Logging a Consumer Complaint against your compony due to not updating cibil report

Address: #246,20 th Main B-Block 3rd Stage Vijayanagara, Mysore MYSURU KARNATAKA 570017

Hi mPokket,

I will log a c consumer complaint against your company as I already made the payment and received NOC on same from you and I still see the loan account active and not cleared in Cibil report. Due to this I am unable to get the loan from banks. I have been trying to reach out through mobile not reachable even not getting a reply from the mail also.

Ignoring this thread will lead to Police Complaint and Consumer Complaint in 3-4 days.

Mobile - [protected] [Used to take loan]

Thanks,
Avinash
+2 photos
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response
Hi Avinash,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
 
10 Comments

Comments

I am waiting for your reply. Need immediate action else I would like to lodge a consumer complaint against the mPokket. Waiting for your response.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Avinash BK's [Complaint's author] reply, May 7, 2023
Request to call to this number 9972933424 anytime 10am to 6pm, Please call clear in next three days.
I am already speaking with Lawyer to send notice on the issue and not clearing the issue from you people after making request with all documents of no due issued and loan not updating in cibil.
3 days of time to contact me and get rid of consumer complaint and I might claim for delay and all cibil affect caused.
Avinash BK's [Complaint's author] reply, May 11, 2023
Saturday I will lodge police complaint and move with my lawyer to court against this one. Even after providing details there is no sign of communication and cibil action. Before saturday if team clears cibil action and mark closed it will helpful for you, else it would lead to defamation case and I might claim money for the case.
Avinash BK's [Complaint's author] reply, May 24, 2023
I am going to log Police Complaint and my Lawyer will send a notice to the company, as I didn't see any update or call even after giving months of time to resolve the issue.
Reach me at below number to withdraw complaint.
Ph - 9972933424
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Hi Avinash

Our team has spoken to you & we believe your concern has been resolved.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    mPokket
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    97%
    Complaints
    1271
    Pending
    12
    Resolved
    1235
    mPokket Phone
    +91 33 6645 2400
    mPokket Address
    PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
    View all mPokket contact information