[Resolved] Mpokket — money deduction from my bank account | |||
I taked a loan amount of 2000 and i have to return 2175 n 10/08/2019. On 10th august i pay the amount but my money deduct from my bank account my from the mpokket side transcation has been cancelled and my money didn't get back and i informed to mpokket about it but they are not taking any action and they are started charge late fee on my principal amount which i have to pay. So please help me. Was this information helpful? | |||
Dec 19, 2019 Complaint marked as Resolved Hi
I take a loan of rp 2000 from mpokket and i have to repay 2175 on 10 august 2019.
On 10 aug 2019 i did the transacation of 2175 from my debit card and money has been deducted from my bank account and i got a mail from the mpokket and in that mail i recive that my attempt has been failed from the side of mpokket.
After that i send a no of mail to mpokket but they didn't give me any information about the same.
I too much trt to communicate with them because i loss my sim (it's also informed by me to the mpokket).
After 10-14 days i got a cal from the mpokket side tbey said ok sir it's not your fault. You have to send a mail for the remove late fee after that i have to pay actual money (2175) but when i send a mail i got reply that i have to pay total amount (including late fee).
And they saying if i not pay they take a legal action. Towards me.
I'm requesting you please resolve it asap i m too much fustrate.. Verified Support Sep 11, 2023 mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
Verified Support Sep 22, 2023 mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
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I don't have any loans on mpokket, and already paid.but mpokket customer executives call me to frequently asked repay the loan amount.
SHIVAMANI MALLAPURAM
[protected]
Just look again you will be see that where it's showing that option of repaid loans not the open loans.