Submit a Complaint
Loans
mPokket

[Resolved]  Mpokket — Phone number lost

[IMPORTANT] My phone number linked to my Mpokket account has been lost. And now I can not even login to my account.
Though I have complete access to the gmail account linked to that account but still can't login as it only accepts phone number as a method of login.
I have all my documents attached to that account like pan card, video kyc, other all kyc details.
Kindly delete that account or help me recover it. As it can be misused on my name !
Was this information helpful?
No (0)
Yes (0)
Sep 11, 2023
Complaint marked as Resolved 
Got call from customer helpline Mpokket and resolved with 24 hours.
Complaint comments 
1 Comment

Related mPokket reviews

[Resolved]Mpokket - please provide noc[Resolved]Mpokket - Collection agent is blackmailing and threatening[Resolved]Mpokket - Credit report not updated after clearing all the dues.2[Resolved]Mpokket - Credit report1[Resolved]Mpokket - Loan waiver amount
View all 1192 mPokket Reviews

Comments

Hi Chirag,

Our team has spoken to you & we believe your concern has been resolved.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    mPokket
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    98%
    Complaints
    1192
    Pending
    9
    Resolved
    1169
    View all 1192 mPokket reviews & complaints
    mPokket Phone
    +91 33 6645 2400
    mPokket Address
    PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
    View all mPokket contact information