[Resolved]  Mpokket — Remove unnecessary overdue amount

Very bad experience to MPocket Company,

I am writing to bring to your attention an issue regarding the amount charged to my account, which I believe is incorrect and its effects on my CIBIL Score.

Upon reviewing my recent statements, I noticed that there is an
unexpected and unnecessary charge that has been applied to my account i sent so many reminders but no reply from the company side, after thorough examination of my transactions, I am unable to identify any valid reason for this charge.

I kindly request your assistance in investigating this matter further
and rectifying the overcharged amount as soon as possible. It's
important to me to ensure that my account does not have any amount
due.

I would appreciate it if you could promptly review this matter and
provide me with an update on the status of my request. Please feel
free to reach out to me via email or phone if you require any
additional information or clarification.

Thank you for your attention to this matter. I trust that you will
handle this situation with the urgency and professionalism it
deserves.

Looking forward to a swift resolution.

Regards!
Deepak Katara
[protected]
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Jul 3, 2024
Complaint marked as Resolved 
May 29, 2024
Updated by Deepak11006057
I am not taking any type of loan and did not show in my mpokket profile, still credit report shows your loan is active and overdue. Because of mpocket my cibil has got affected severally, still we have to bear all these stuffs. Now I can't even get a new loan due to bad cibil.
As you said it will be updated, so am writing this for you for not updating my report. do issue the NOC or send the updated reports to the respected bureau.
Verified Support
Jun 02, 2024
mPokket Customer Care's response
Hi Deepak,

Our team has spoken to you & we believe your concern has been addressed, and we would appreciate your patience in this regards and your cooperation in this interim period.

Thanks & Regards,
Team Mpokket
 
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