Claimed

mPokket Complaints & Reviews

4.9
Updated: May 3, 2026
Complaints 1287
Resolved
1255
Unresolved
32
Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

mPokket reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anil kumar sj
Feb 14, 2024
Feb 21, 2024
This thread was updated on Feb 21, 2024
Resolved
Report
Copy
Resolved

I need my NOC certificate

I closed my loan of 12000rs and I sent the mail also .. but NOC not received yet ......
Helpful
7 other people found this review helpful
7 found this helpful
1 Comment
Report
Copy
6
6:46
Feb 12, 2024
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
Report
Copy
Resolved

Late fee waiver

Hii Mpokket team,
I have taken a loan of 10500 from mpokket and not able to pay my dues due to non employment from last 453 days, i want to pay my dues now but you have imposed heavy fines and penalty, for 10.5K you are demanding 20.8k. In the month of aug 2023 I have paid 5k and I have still 15.9k. Today I want to pay the principal amount if you provide full waiver on my late fees .
My phone number is [protected], mail id :...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
U
Udeshhh
Feb 11, 2024
Apr 12, 2024
This thread was updated on Apr 12, 2024
Resolved
Report
Copy
Resolved

Mpokket Request for Late fees removal

Address: Na

My limit is 10, 000 and I took loan from mpokket of 10k and due to my personal health issue I was not able to access my phone for months and now I have started receiving calls from mPokket stating my loan is due and I am ready to pay it but they have made the amount 21096 with late fee charges, I requested them multiple times to waive it but I am not getting a positive response from their side....
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Sanala
from Hyderabad, Telangana
Feb 9, 2024
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
Report
Copy
Resolved

Loan Settlement Request Due to Financial Hardship

Dear,

I trust this communication finds you in good health and spirits. My name is Manoj Kumar, and I am reaching out to address a pressing matter regarding the loan I have secured through your esteemed institution. Specifically, I am requesting a one-time settlement arrangement in light of extenuating circumstances that have significantly impacted my ability to meet the terms of our agreement.

As a borrower...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amitksaini1110
Feb 3, 2024
Mar 11, 2024
This thread was updated on Mar 11, 2024
Resolved
Report
Copy
Resolved

Loan paid but not closed in cibil

Dear team my mobile number is [protected]
I have paid all old loans but they not cleared in cibil
So pls clear all paid loans in cibil...
Helpful
Found this helpful?
2 Comments
Report
Copy
G
gorvalesk
Feb 2, 2024
Feb 5, 2024
This thread was updated on Feb 5, 2024
Resolved
Report
Copy
Resolved

Excessive late fine

I have taken loan of 2500 form mpocket 3 months back, before crediting amount to my bank account they deducted interest and credited amount to my bank account due to my personal financial problem i couldn't repay it on time now they have increased my late fine to 4160 which is increasing daily i recive call from mpocket daily they are very rude and abuse me i request them to reduce my late fine but they are not ready, thry even called my...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
mature
Feb 2, 2024
Feb 21, 2024
This thread was updated on Feb 21, 2024
Resolved
Report
Copy
Resolved

Excessive fees

I lost my mom in covid pandemic
my father is a small farmer
i have a younger brother
i am a student
i did not have any job
i take 10k loan now they are asking for 19000 penalty.
i am ready to pay please remove all late fess i will pay immidiately.
earlierly they asked me to pay 19000, now telling that 24000
but its too big for 10k loan
i am ready to pay principal and interest.br...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Sukuram11
Feb 2, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
Report
Copy
Resolved

To much Over due

I'm Sukumar take a loan before 8 months from mpokket Rupees 18500. But unfortunately I have health issues I can't able to pay the loan amount on scheduled time. Because I am not able to go to office I'm clearly mentioned the reason to mpokket team those who are call me regarding the repayment but they didn't hear anything and started to call my father number on daily basis. Now the amount with Over due nearly 40000 rupees to till date. If...
Helpful
Found this helpful?
2 Comments
Report
Copy
N
nitq
Jan 31, 2024
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
Report
Copy
Resolved

Looking for maximum waiver on penalty

I have cleared 7 out of 14 loan taken in Mpokket. For the amount of 14000, the interest and penalty charged is around 20k.
Now I am supposed to pay 34k approx which I am looking forward to waiver. Ned help...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Sriharsha 1398
Jan 25, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
Report
Copy
Resolved

Loan penalties reduction

Hi team

Ready to clear my pending dues but kindly send me the payment link to clear

Sriharsha
[protected]...
Helpful
Found this helpful?
2 Comments
Report
Copy
N
Niravsp3414
Jan 11, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
Report
Copy
Resolved

My device is hack

My device is hack so my bank account is block so i have not able to paymnet
but company is calling is continuse...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Jan 5, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
Report
Copy
Resolved

In equifax Credit report my account showing active even after clearing loans

Dear Mpokket,
MY SELF CHENNAGARI RAKESH GOUD
EMAIL: [protected]@gmail.com
mobile no:[protected]
i have paid my all pending loan amount please look in the issue and close it.
for any details you can call me on mobile no: [protected]
as i paid with penalty fees i want my loan closing status as closed instead of settlement
pfa attachment for proof for NOC and please clear my loan in equifax credit...
Helpful
Found this helpful?
2 Comments
Report
Copy
G
gopiraju4946
from Markapur, Andhra Pradesh
Jan 5, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
Report
Copy
Resolved

Request noc

I'm Completed all my dues but not received any letter regarding noc please provide noc immediately...
Registed Number [protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohitss0101
from Jhunjhunu, Rajasthan
Jan 2, 2024
Jan 6, 2025
This thread was updated on Jan 6, 2025
Resolved
Report
Copy
Resolved

Regarding NOC and account Closure permanently.

I haven't taken any loan till now but still its showing in my credit report, i contacted you previously also but still no resolution provided.
Please close my account permanently from your syste.. And remove data from my cibil score.

Account no. - [protected]
Contact me - [protected]...
Helpful
Found this helpful?
2 Comments
Report
Copy
C
Crazy Prash
Dec 30, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
Report
Copy
Resolved

Mpokket paid loan amount not closed cabil.

Address: Mpokket
Website: Mpokket

Mpokket not closed loan & Show Mpokket paid loan amount my cibil not replay and closed I am talk every time very bad service Mpokket. I am attract paid loan and cabil report photos ....
Helpful
Found this helpful?
1 Comment
Report
Copy
V
VIPINShri1984
from Kota, Rajasthan
Dec 11, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
Resolved
Report
Copy
Resolved

Payment done but not updated or refund

Address: KOTA

My Name is Vipin Shrivastava, I have deposit my loan amount Rs. 1082.87/- on 07-Dec-2023 via Phone Pay (two times Txn Id is UPI No[protected] &[protected] but not reflected in app also not return as refund, due to not updating on app i have again deposit my Loan Amount on 09-Dec-2023 Rs. 1087.87/- (Txn Id is UPI[protected] so please adjust or refund my amount Rs. 2165.74/-) which I have deposited on 07-Dec-2023 (two times). Please...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
S
Souvik Sana
Dec 10, 2023
Jan 17, 2024
This thread was updated on Jan 17, 2024
Resolved
Report
Copy
Resolved

Loan Request pending for more than 24 hours

I have applied a loan of 2000. They activated my loan but the amount is not credited to my bank account. It is pending for more than 24 hours....
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
B
Bala SV
Dec 1, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
Resolved
Report
Copy
Resolved

My mpokket account is blocked

I borrowed a loan through your Mpokket loan app.
My Loan ref no.: MKEF24265D4ID88781767. On wednesday[protected] i received your payment reminder mail that my due date is 1st December 2023.

Suddenly i opened mpokket app and it was blocked. (Screenshot attached for your reference) but you continuously sending loan due reminders.
What should i do now..? How could i pay my emi on 1st December 2023...?
br...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Ajith22
Nov 28, 2023
Nov 30, 2023
This thread was updated on Nov 30, 2023
Resolved
Report
Copy
Resolved

Request for NOC - No Objection Certificate.

Hi,

I hope this letter finds you well. I am writing to request a No Objection Certificate (NOC) for the loan that I obtained from MPOKKET. I am pleased to inform you that I have successfully completed all the payments and fulfilled all the terms and conditions of the loan agreement.


I am making this request because my credit report indicates an overdue status, which is affecting my credit score negatively....
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Shaik shaba Muskan
Nov 15, 2023
Nov 19, 2023
This thread was updated on Nov 19, 2023
Resolved
Report
Copy
Resolved

I want to delete my account permanently

Dear M pockket support team,
I am Shaik Shaba Muskan Ali I have cleared all my dues and I want to delete my m pockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to...
Helpful
3 other people found this review helpful
3 found this helpful
2 Comments
Report
Copy