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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1280
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1239
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41
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mPokket reviews & complaints page 5

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1
12leo
from kurnool, Andhra Pradesh
Jun 6, 2024
Jun 17, 2024
This thread was updated on Jun 17, 2024
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Address: Kurnool
Website: Mpocket app

Transaction failed and amount debited from bank account and also mpocket loan also not receive amount
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Hi Sir,

Please DM us your registered number & we would certainly help you.

Thanks & Regards,
Team Mpokket
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    S
    Saiyedali
    Jun 2, 2024
    Jun 4, 2024
    This thread was updated on Jun 4, 2024
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    Loan settlement

    Dear Mpokket Team,

    I hope this email finds you well. I am writing to inform you about my current financial situation and its impact on my ability to repay my loan on time.

    Unfortunately, I am facing some significant financial difficulties at the moment due to unforeseen circumstances. As a result, I am unable to make the scheduled repayment for my loan this time. I sincerely apologize for any inconvenience this...
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    D
    Deepak11006057
    from Agra, Uttar Pradesh
    Jun 1, 2024
    Jun 4, 2024
    This thread was updated on Jun 4, 2024
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    follow-up complaint regarding falsely accused credit by mpokket and its impact on my cibil score.

    Dear Sir/Madam,

    I hope this letter finds you well. I am writing to bring to your urgent attention a matter of significant concern that has not yet been addressed despite my previous complaint.

    On 28 & 29 May 2024, I submitted a formal complaint to the consumer court regarding an erroneous and defamatory credit report issued by mPokket. This false report has severely impacted my CIBIL score, causing undue stress...
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    D
    Deepak11006057
    from Agra, Uttar Pradesh
    May 28, 2024
    Jun 2, 2024
    This thread was updated on Jun 2, 2024
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    Resolved

    Remove unnecessary overdue amount

    Very bad experience to MPocket Company,

    I am writing to bring to your attention an issue regarding the amount charged to my account, which I believe is incorrect and its effects on my CIBIL Score.

    Upon reviewing my recent statements, I noticed that there is an
    unexpected and unnecessary charge that has been applied to my account i sent so many reminders but no reply from the company side, after thorough...
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    A
    Ayusman Samasu
    May 16, 2024
    Jun 4, 2024
    This thread was updated on Jun 4, 2024
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    Dear support team,

    I am Ayusman Samasi, I have cleared all my dues by the end of Feb, 2024. You could help in this it will be very helpful. Please update my cibil report, It's still in active and is putting Bad Impact on cibil due to Mpocket Loan! It's just 4K and i also paid with Extra Dues.

    Please kindly update. My login no. Is [protected].
    Apr 26, 2025
    Complaint marked as Resolved 
    Thanks for Support ! My Complaint was Resolved
    View replies
    Hi Ayusman,

    Please DM us your registered number & we would certainly help you.

    Thanks & Regards,
    Team Mpokket
    Reply
    Hi Ayusman,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

    Thanks & Regards,
    Team Mpokket
    Reply
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      M
      Mamathabandaru
      May 10, 2024
      May 15, 2024
      This thread was updated on May 15, 2024
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      Resolved

      Didnt get response

      It has been 10 days still I didn’t get a link to pay the money not even a call i got from mpokket. If we don’t have money mpokket agent will call repeatedly and uses abused words. When we are trying to reach the agent didn’t get response...
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      R
      Rahul Mandyal
      May 9, 2024
      May 19, 2024
      This thread was updated on May 19, 2024
      Resolved
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      Resolved

      I want to change my primary device to my new current device. My registered number is [protected] and I am getting no response from email. I created my account on Redmi note 8 and now I'm using redmi note 11 pro plus 5G. Please help me change my primary device as soon as possible.
      Jun 4, 2024
      Complaint marked as Resolved 
      View replies
      Hi Rahul,

      Please DM us your registered number & we would certainly help you.

      Thanks & Regards,
      Team Mpokket
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
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        M
        Mousumi singh
        May 8, 2024
        Mar 13, 2025
        This thread was updated on Mar 13, 2025
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        Settlement of loan

        Hello I am anamika, I was a regular user of mpokket app and used to clear all my debts on tim but last year due to some reasons I couldn't complete my few debts of around ruppees 2-3k and even paid the date extension fee seperately but due to family emergency condition I am not able to pay the debt amount for the time being and now the mpokket app people are calling me and constantly threatening me, also they e-mailed me the legal notice....
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        J
        Johny Roy
        from Kolkata, West Bengal
        May 7, 2024
        Jun 4, 2024
        This thread was updated on Jun 4, 2024
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        This is Avishek Roy, I have a loan from your company on number [protected], I have taken that loan for one of my friend on my name to help him, however he betrayed me and he is out of contact and he did not paid any money to me to repay the loan, now as the documents are on my name I know I have clear the amount, but I have lost my job and I am jobless for last 2years, today the agency people are calling up and threatening me to repay the loan if not done by today they will share the documents and details with my neighbour's, I have requested them for some time but they are not ready to listen, so I am requesting you to please give me atleast 2-3 months of time so that I can arrange money and repay the entire loan amount, please help me on this and stop the matter from agency.
        View replies
        Hi Avishek,

        Please DM us your registered number & we would certainly help you.

        Thanks & Regards,
        Team Mpokket,
        Reply
        Hi Avishek,

        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

        Thanks & Regards,
        Team Mpokket,
        Reply
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          V
          vinoth3598
          from chennai, Tamil Nadu
          May 5, 2024
          May 7, 2024
          This thread was updated on May 7, 2024
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          Resolved

          Regarding the Phone Number Change

          Respected Sir / Madam,
          Iam VINOTH KUMAR R, I have been using the Mpokket in [protected] this number. Now I need to change the mobile number to [protected]. Kindly do the needful as soon as possible.

          With regards,
          Vinoth Kumar R...
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          M
          mraul
          May 5, 2024
          May 30, 2024
          This thread was updated on May 30, 2024
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          I took loan of 14000 and now they are asking to pay 17000 as I couldn;t pay on time. need waiver on the loan and I will repay whatever I bought.

          email id - mariya.[protected]@gmail.com
          May 08, 2024
          Updated by mraul           I have taken loan of 14000 30 days back and mpokket people are calling 20 times a day to repay. I have financial crisis and unable to pay the full amount. I request you to either provide me EMI options of few months or give settlement amount.

          I want to resolve the issue asap.

          mariya.[protected]@gmail.com - registered email id
          View replies
          Hi Mariya,

          We would get in touch with you & resolve this issue. We are here to help our valued users' & would certainly assist our user in this regard.

          Thanks & Regards,
          Team Mpokket
          Reply
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            K
            Kaushlendra Singh
            May 5, 2024
            Resolved
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            Resolved

            Regarding paid installment

            Hii there, i am kaushlendra singh customer of your m pocket app
            registered number - [protected]
            email - kaushlendra.[protected]@gmail.com
            referal no - REF17801323


            sir i am here to complain that my loan no -MKE2B71652BID[protected] has a repayment schedule of rupees 955 on 4 may 2024 and i have made that payment from my debit card to your app i also got confirmation email of payment but your app is showing...
            +2 photos
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            M
            Mamathabandaru
            Apr 29, 2024
            May 30, 2024
            This thread was updated on May 30, 2024
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            I have been taken 17000, but now it is showing 40k rupees, my situation is very bad, my father got hospitalized, can you please give the waiver. I have recieved calls from mpokket they are using . Can you please reduce the amount I will pay it on the spot please give me waiver amount of 100%
            View replies
            Hi Sir,

            Our team has spoken to you & we believe your concern has been addressed.

            Thanks & regards,
            Team mPokket
            Reply
            Mamathabandaru's [Complaint's author] reply, May 10, 2024
            Hello

            No they didn’t reach me.

            I want to close the Mppoket loans. Hence I humbly request you to please remove the penalty amount and share me the link for making the final payment of the principle amount and provide me NOC for that...
            Hi Mamatha,

            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

            Thanks & Regards,
            Team Mpokket
            Reply
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              H
              Hemant 15
              Apr 24, 2024
              Apr 26, 2024
              This thread was updated on Apr 26, 2024
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              Resolved

              Dear support team,
              I am Hemant singh kanyal I have cleared all my dues by the end of June, 2022 if you could help in this it will be very helpful. Take this action very seriously and provide me NOC as fast as possible and reply or give any response at least after emailing me NOC. My reason for NOC is for the purpose o[censored]pdate my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

              Regards
              Hemant singh kanyal
              Apr 26, 2024
              Complaint marked as Resolved 
              Mpokket has provided me NDC (No Dues Certificate) and also they have noted down the account no. of the loans that was being shown as active in my Cibil Credit Score. They said they will forward information regarding these four accounts to the Cibil authorities that there are no outstanding dues regarding conserned loan accounts. Also they said they will provide me updates through WhatsApp .
              Verified Support
              Apr 26, 2024
              mPokket Customer Care's response               Hi Hemant,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

              Regards,
              Team mPokket.
              Apr 26, 2024
              Updated by Hemant 15               4pm I am available . You an call me
              Verified Support
              Apr 26, 2024
              mPokket Customer Care's response               Hi Hemant,

              Our team has spoken to you & we believe your concern has been addressed.

              Regards,
              Team mPokket.
              Apr 26, 2024
              Updated by Hemant 15               Thanks
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                T
                taueed
                Apr 24, 2024
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                Address: shahanurwadi aurangabad

                I have already paid the loan but it is not removed from my Cibil Score
                +2 photos
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                  M
                  Madhu850
                  Apr 24, 2024
                  May 4, 2024
                  This thread was updated on May 4, 2024
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                  Resolved

                  Collection agent is blackmailing and threatening

                  Hi, I have taken a loan from Mpokket and there was a delay in payment but some how I'm trying to arrange the money and paying the loan amount but the executives from Mpokket doesn't know anything and they will follow the script to talk nothing else. I have a already informed several times that I'm facing some medical emergency in the family and I will arrange the money on 5 May 2024 but they are not listening and now finally, Mpokket team...
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                  Y
                  Yashas s
                  from Bengaluru, Karnataka
                  Apr 23, 2024
                  May 16, 2024
                  This thread was updated on May 16, 2024
                  Resolved
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                  Resolved

                  It's been 45 days i have cleared all my dues on mpocket, still credit report shows your loan is active and overdue . Because of mpocket my cibil has got affected severally, after paying all the dues with hefty fine, still we have to bear all these stuffs. Now I can't even get a new loan due to bad cibil.
                  As you said it will be updated within 45 days, so am writing this for you for not updating my report. do issue the NOC or send the updated reports to the respected bureau.
                  Apr 27, 2024
                  Complaint marked as Resolved 
                  They have assured that, it will be resolved within few days.
                  View replies
                  Hi Yashas,

                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                  Regards,
                  Team mPokket.
                  Reply
                  My too. Literally F company!!! If i knew this would occur, I would have never took
                  Reply
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                    V
                    Vikiq
                    Apr 21, 2024
                    Apr 26, 2024
                    This thread was updated on Apr 26, 2024
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                    Resolved

                    This my 5-6th complaint against mpokket

                    Why you are not able to slove ... .. When loan is overdue you charge hefty fees ... Now bcoz of you (mpokket )my credit score
                    Is falling.. You must be responsible for this


                    (((( I have cleared my all dues on[protected]

                    (My score went from 630 to 580 )
                    After 1 month of clearing all dues 🤯🤯

                    Sooo now are you guys going to give me compensation...!
                    Apr 26, 2024
                    Complaint marked as Resolved 
                    View replies
                    Hi Vikas

                    Our team has spoken to you & we believe your concern has been addressed.

                    Regards,
                    Team mPokket.
                    Reply
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                      T
                      Txla
                      Apr 21, 2024
                      Apr 26, 2024
                      This thread was updated on Apr 26, 2024
                      Resolved
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                      Resolved

                      I am Vibhanshu Pant and this is regarding loan settlement and closure.
                      I am a student and I didn't get any of the pocket money from my family. Also my family is facing a financial crisis.
                      I want to close the Mppoket loans. Hence I humbly request you to please remove the penalty amount and share me the link for making the final payment of the principle amount and provide me NOC for that.
                      May 27, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Apr 26, 2024
                      mPokket Customer Care's response                       Hi Vibhanshu,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Please may you be updated that we have shared the No Due Certificate on your registered email id.

                      Regards,
                      Team mPokket.
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                        M
                        Mamathabandaru
                        Apr 18, 2024
                        Jan 9, 2025
                        This thread was updated on Jan 9, 2025
                        Resolved
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                        Resolved

                        Loan waiver amount

                        I have been taken 17000, but now it is showing 40k rupees, my situation is very bad, my father got hospitalized, can you please give the waiver. I have recieved calls from mpokket they are using abused language. Can you please reduce the amount I will pay it.

                        Please contact me and send a email...
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