Mpokket — Repayment loan and harassment by mpokket

Address: 12th Floor, Unit No. - 1204, PS, TOWER-1, SRIJAN CORPORATE PARK, EP & GP 2, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Mpokket loan app give me loan when I am student in college. They give me loan starting 500 but recieved only 400 I mean deduction of processing fee and other charges. Later on debit increase because not repayment so I request extra new loan then clear all loan, many time use this and repayment their loan but one time in I have loss payment to fullfill there repayment intrest. Then no money in my hand and stop loan repayment they give me 12000 total loan but 10000nearly bank recieved but we not pay 3 years because they talk to me payment 25880. How is possible to pay this loan the harrasment is priority. Any help how to resolve this matter.
Question 1 - how much interest are taken by mpokket
Question 2- how to repayment in 10 minutes when you call
Question 3- why your staff send thread msg
Question 4- why are use whatsapp to contact not official communication
Question 5- RBI guidelines how much interest are taken from client
Question 6- if you are follow RBI guidelines when I im taking 2000 each Loan total 6 loan then given in bank account about 10000. And repayment 25800 how is possible
Question 7- why are you harrasment all time your customer

Answer me all these questions otherwise we will go court and find their solution
Was this information helpful?
No (0)
Yes (0)
Nov 14, 2024
Updated by Rj727442
Mpokket send me a notice. I seen in notice intrest charges show in minimal.
Verified Support
Apr 01, 2025
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    mPokket
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    97%
    Complaints
    1271
    Pending
    12
    Resolved
    1235
    mPokket Phone
    +91 33 6645 2400
    mPokket Address
    PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
    View all mPokket contact information