[Resolved]  Mpokket — request for issuance of noc after loan repayment

Dear Customer Support Team,

I am writing to request the issuance of the No Objection Certificate (NOC) for the loan I have fully repaid on 16th December 2022.

Loan Details:

Loan ID: MKC512634BID43497645
Registered Mobile Number: [protected]
Date of Final Repayment:[protected]
Despite clearing all dues on time and fulfilling my loan obligations, I have not yet received the NOC, which is necessary for my records and to ensure the proper closure of this loan.

I kindly request that you issue the NOC at the earliest and share a copy via email or on the app. Please treat this matter with urgency, as the delay is affecting my credit history and personal records.

Attached are the payment receipts and other relevant documents for your reference.

Please confirm the receipt of this complaint and provide a timeline for resolving the issue. I hope for a swift resolution to avoid further escalation.

Thank you for your prompt attention.

Sincerely,
Jenias Borogaon
Registered Mobile Number: [protected]
Registered Email ID: [protected]@gmail.com
Address: Vill: Nararthali, P.o: Khoardanga, P.s: Kumargram, Dist: Alipurduar, Pin: 736202
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Apr 11, 2025
Complaint marked as Resolved 
Verified Support
Mar 11, 2025
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. However, we have already shared you the No Due Certificate for your refernce to your registered email ID. Therefore we inform you that we have sucessfully resolved your concern.
 
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