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mPokket Complaints & Reviews

4.9
Updated: Dec 31, 2025
Complaints 1286
Resolved
1254
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32
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mPokket reviews & complaints page 4

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A
Arjun Basavaraju
Aug 14, 2024
Dec 11, 2024
This thread was updated on Dec 11, 2024
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Issue No due certificate

I've cleared all my dues last month. And I've requested you to issue my no due certificate as soon as possible.. but till now I didn't receive any response from mpokket. Kindly do the needful.
Arjun B
[protected]...
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Krishna Priyan 1415
from Mysore, Karnataka
Aug 12, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
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No response on deletion of the mPokket account permanently

Address: 18, Ground Floor, Trinity Circle, Prestige Tristar 37, Halasuru, Yellappa Chetty Layout, Bengaluru, Karnataka 560042

So, as you all know mpokket is a loan app and i opened the account at some emergency but now i want to clear my cibil because of my current educational purposes and i want a noc as i have no due remaining in the app. I have been persistently sending mail to [protected]@mpokket.com like more than 10 times and i have not received any support from them regarding the deletion instead they keep on calling me to borrow some money and ask me to take...
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shailesh bornare
from Pune, Maharashtra
Aug 8, 2024
Apr 1, 2025
This thread was updated on Apr 1, 2025
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Last two days i am sending continue email for your support but till time my issue is resolved my loan amount not received in my bank account and my credit limit also minus and application also shows payment is progress, but two days already completed. so I request to check and update. Loan ID :- MKE4A1665AID[protected]
Feb 13, 2026
Complaint marked as Resolved 
Verified Support
Mar 11, 2025
mPokket Customer Care's response
"We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
"
Verified Support
Mar 13, 2025
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Verified Support
Apr 01, 2025
mPokket Customer Care's response
Please DM us your registered number explaining your issue in detail & we would certainly help you.
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    Z
    Zubair Ahmad khan
    Aug 3, 2024
    Aug 3, 2024
    This thread was updated on Aug 3, 2024
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    Ndc not issued in my favour

    Address: Ps srijan corporate park unit 1204 Gp block sector v kolkatta 70091

    Zubair ahmad khan
    Khanpora goihard wandevalgam
    Dear mpokket i have cleared ur all dues...and im unable to get my mdc from u ...i have mailed u 2-3 times but with no response... Please look into this matter...
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    Pratiksfm Bharati
    from Hyderabad, Telangana
    Aug 2, 2024
    Mar 11, 2025
    This thread was updated on Mar 11, 2025
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    regarding fee and penalty

    Address: bangalroe

    Dear Team,

    I have sent a complaint to there nodal officer but they dont have any nodal officer, its always an automated email which comes in .
    My issue is : they have charged me huge penalty amount i am asking them to remove the penalty charges so that i can make the payment and close this account.
    But no one is supporting from the end, for 120 days their penalty has gone from 15 k to 24 k .
    i am trying...
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    vikky321
    from Rishikesh, Uttarakhand
    Jul 31, 2024
    Aug 3, 2024
    This thread was updated on Aug 3, 2024
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    Not Providing overall NOC

    Address: Kailash Gate, Rishikesh

    I require an overall NOC for Mr. Vikas Chauhan, that is me, that he has no dues left with mPokket till date. I mailed then twice but they are ignoring my mail. It has been 3-4 days since I have mailed them. I need that overall NOC for my joining purposes.
    Please look into the matter....
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    S
    Soma9307
    from Latur, Maharashtra
    Jul 29, 2024
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    I want to reopen my mpokket account

    Hello mpokket my name is somesh
    Phone number [protected]
    My mpokket account is deleted in mistakely i want to reopen my mpokket account please proceed it...
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    S
    Suku123
    from Pasighat, Arunachal Pradesh
    Jul 28, 2024
    Jul 28, 2024
    This thread was updated on Jul 28, 2024
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    My profile is locked please unlock my account.

    Address: Mpokket support

    Dear sir My name is SUKHENDU DEBBARMA my mpokket account is locked please unlock my profile account....
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    R
    Rohan Xetri
    Jul 27, 2024
    Jul 27, 2024
    This thread was updated on Jul 27, 2024
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    Problem regarding bank account

    Hi sir/madam my new account has been approved but I'm not able to borrow as it shows the bank account already exists.

    It may be due to my previous bank account has not been deleted or my bank account isn't removed yet from your side for the previous account.

    I request you to please recheck the system and do something so I can borrow fluently.

    Thank you....
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    R
    Rohan Xetri
    Jul 24, 2024
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    Delete my existing bank account

    My new profile just got approved few days back but when I add my bank account it shows existing bank account so I am not being able to borrow please delete my existing bank account as I have only one bank account. I have emailed the company 100 times still issue isn't resolved please delete my existing bank account so I can borrow flawlessly.
    My registered number: [protected]...
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    G
    gani453
    Jul 21, 2024
    Mar 13, 2025
    This thread was updated on Mar 13, 2025
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    Bad behaviour from mpokket agents

    Address: kolkata,west bengal

    I was taken 8900.due to unemployment i unable to pay my loans on time. now there are asking 17250.i contacted so many times regarding late fee but i didn't get proper response from mpokket customer support. recently one of the agent called to me he behaves very rudely.
    this is my register mobile number :[protected]
    Email id ; [protected]@gmail.com...
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    Kalyani F
    from Pune, Maharashtra
    Jul 15, 2024
    Mar 13, 2025
    This thread was updated on Mar 13, 2025
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    Unable to register new device

    Hello Team,
    I have my new phone now and the previous device was damaged due to an accident. I have downloaded the application however now when I am making or withdrawing the payments it's stating I need to install the application in the old device to proceed.
    Can you please get this looked into on priority as it is delaying my payments and other activities?
    Your assistance on this will be much appreciated.
    The...
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    Pranay Krishna Gayam
    Jul 9, 2024
    Mar 13, 2025
    This thread was updated on Mar 13, 2025
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    repayment done but showing open account even after one year... no response

    I have repaid my loan taken from mpokket on july 2023. its been one year still the accounts are open. My cibil score is damaged due to this service.
    I have paid the late fee applied by the mpokket when it was late but no response after the payment its been one year. All my loan applications are getting rejected due to this....
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    S
    Siddarth5639
    Jul 9, 2024
    Apr 1, 2025
    This thread was updated on Apr 1, 2025
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    Resolved

    As I have one loan pending I am looking forward to pay back the money but the intrest where they have put on my loan is pretty high so I kindly request the team to cutt of the intrest and i would need a NOC as well.

    I hope the mpokket team contacts me sooner the possible and sort the things out.
    Feb 13, 2026
    Complaint marked as Resolved 
    Verified Support
    Mar 13, 2025
    mPokket Customer Care's response
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Verified Support
    Mar 13, 2025
    mPokket Customer Care's response
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Verified Support
    Apr 01, 2025
    mPokket Customer Care's response
    Please DM us your registered number explaining your issue in detail & we would certainly help you.
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      A
      Abhishek4418
      from Lucknow, Uttar Pradesh
      Jul 8, 2024
      Mar 13, 2025
      This thread was updated on Mar 13, 2025
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      Loan repayment complain

      Mera loan kaffi time sey due hai lekin mene hmesa time p bhara hai
      Ess baar mere pass dikkat hogyi mere right leg m ligament problem hai or mey bhut preshan hu sb btane k bddd bhi customer care n mere ghr p call ki hai or mujhe harras kiya gya hai or mujhe time chahiye
      Jbki mey genuine customer hu ess company ka too mere sth itna glt kyu...
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      Shivangi0023
      from Lucknow, Uttar Pradesh
      Jul 6, 2024
      Jul 8, 2024
      This thread was updated on Jul 8, 2024
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      Not able to login in the app

      I am not able to open my mpokket app as i am not receiving otp at my registered number they are calling me and no one is solving the issue what should i do...
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      K
      Karansrwt077
      from Delhi, Delhi
      Jun 27, 2024
      Jul 1, 2024
      This thread was updated on Jul 1, 2024
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      Hello Sir/Mam I am karan Singh Rawat I took a loan from M pocket of 2000 but fir to some financial issues I got late to repay that loan but now I have paid but my credit limit got zero please resolve this issue
      Jul 1, 2024
      Complaint marked as Resolved 
      I get what I want to know I am good
      Verified Support
      Jun 30, 2024
      mPokket Customer Care's response
      Hi Karan,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
      My registered no is [protected]
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        A
        Akash M S
        from Bengaluru, Karnataka
        Jun 27, 2024
        Mar 13, 2025
        This thread was updated on Mar 13, 2025
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        I am interested to clear my dues

        Hi Mpokket!

        I am interested in clearing my dues. Due to mental health issues I was not able to pay the loan amounts so if you are okay I can pay the loan amount which I have taken and close my mpokket account.
        And also one more thing I don't have my old number I lost it.
        So tell me how to clear it off...

        So the total loan amount pending is 8, 000/-
        Only I can pay 8, 000/- only if you are...
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        B
        Bikashmj
        Jun 26, 2024
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        I have applied in a loan. The loan amount was 2000. Mpokket app show my loan was disbursed. My loan amount was not credit in my account. Please solve this problem as soon as possible. Register mobile number -[protected]
        Register gmail id - [protected]@gmail.com
        Jun 26, 2024
        Complaint marked as Resolved 
        Contact mobile number - 7679741426 Gmail id - [email protected] Please help to resolve my problem please credit my loan amount in my bank account.
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          Vamshi953
          Jun 25, 2024
          Mar 11, 2025
          This thread was updated on Mar 11, 2025
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          remove all closed loans from my cibil profile and email noc certificate

          Please remove all closed loans from my cibil profile as soon as possible because of that closed loans my cibil score is affecting so remove all closed loans and email NOC CERTIFICATE to
          my registered mail [protected]@gmail.com
          Registered mobile number
          [protected]...
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