mPokket Complaints & Reviews

Respected Sir,
I Pallab Ghosh Mpokket ID [protected].
I have already paid all Mpokket Dues on 15th July with Interest but still not updated as my CIBIL SCORE showing due/unpaid of Mpokket Loan.kindly update my account as soon as possible and help me to grow up my CIBIL SCORE.
Your early action in this regard will be highly appreciated.
Thank you.

Apr 11, 2025

Complaint marked as Resolved

Verified Support

Mar 11, 2025

mPokket Customer Care's response "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
"

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I've cleared all my dues last month. And I've requested you to issue my no due certificate as soon as possible.. but till now I didn't receive any response from mpokket. Kindly do the needful.
Arjun B
[protected]

Aug 18, 2024

Complaint marked as Resolved

I got my NDC. Thankyou for doing the needful.

Verified Support

Aug 14, 2024

mPokket Customer Care's response Hi Arjun,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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C

[email protected]

Dec 11, 2024

Respected sir
My account no is REF4026785
I am closed my loan amount in August 2023
Still not getting my NO DUE CERTIFICATE

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Address: 18, Ground Floor, Trinity Circle, Prestige Tristar 37, Halasuru, Yellappa Chetty Layout, Bengaluru, Karnataka 560042

So, as you all know mpokket is a loan app and i opened the account at some emergency but now i want to clear my cibil because of my current educational purposes and i want a noc as i have no due remaining in the app. I have been persistently sending mail to [protected]@mpokket.com like more than 10 times and i have not received any support from them regarding the deletion instead they keep on calling me to borrow some money and ask me to take loans! And do you think this is a joke? I want to clear all my cibil so that i can live my life the way i want and i have no due too then why are they doing this? Not poor but worst customer service ever and they say they don't even know provide a option in the app or their customer support call line for account deletion. I sincerely request this complaint to be heard so that i will be able to continue my studies and close this mpokket account permanently.

Apr 11, 2025

Complaint marked as Resolved

Aug 12, 2024

Updated by Krishna Priyan 1415 they are again replying me on how to update my credit limit instead of my problem. my problem is to delete my mpokket account permanently!

Verified Support

Mar 11, 2025

mPokket Customer Care's response "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
"

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Last two days i am sending continue email for your support but till time my issue is resolved my loan amount not received in my bank account and my credit limit also minus and application also shows payment is progress, but two days already completed. so I request to check and update. Loan ID :- MKE4A1665AID[protected]

Feb 13, 2026

Complaint marked as Resolved

Verified Support

Mar 11, 2025

mPokket Customer Care's response "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
"

Verified Support

Mar 13, 2025

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Verified Support

Apr 01, 2025

mPokket Customer Care's response Please DM us your registered number explaining your issue in detail & we would certainly help you.

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Address: Ps srijan corporate park unit 1204 Gp block sector v kolkatta 70091

Zubair ahmad khan
Khanpora goihard wandevalgam
Dear mpokket i have cleared ur all dues...and im unable to get my mdc from u ...i have mailed u 2-3 times but with no response... Please look into this matter

Aug 3, 2024

Complaint marked as Resolved

Thank u

Verified Support

Aug 03, 2024

mPokket Customer Care's response Hi Zubair,

Thanks for your confirmation & we believe your concern has been resolved.

Regards,
Team mPokket.

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Address: bangalroe

Dear Team,

I have sent a complaint to there nodal officer but they dont have any nodal officer, its always an automated email which comes in .
My issue is : they have charged me huge penalty amount i am asking them to remove the penalty charges so that i can make the payment and close this account.
But no one is supporting from the end, for 120 days their penalty has gone from 15 k to 24 k .
i am trying...

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Address: Kailash Gate, Rishikesh

I require an overall NOC for Mr. Vikas Chauhan, that is me, that he has no dues left with mPokket till date. I mailed then twice but they are ignoring my mail. It has been 3-4 days since I have mailed them. I need that overall NOC for my joining purposes.
Please look into the matter.

Jul 31, 2024

Complaint marked as Resolved

The problem is resolved now. No Dues certificate has been issued to me.

Verified Support

Jul 31, 2024

mPokket Customer Care's response Hi Vikas,

Thanks for your confirmation & we believe your concern has been resolved.

Regards,
Team mPokket.

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M

Manojrn2004

Aug 3, 2024

I have cleared the loan but I need a noc letter from your side

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Hello mpokket my name is somesh
Phone number [protected]
My mpokket account is deleted in mistakely i want to reopen my mpokket account please proceed it

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Address: Mpokket support

Dear sir My name is SUKHENDU DEBBARMA my mpokket account is locked please unlock my profile account....

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Hi sir/madam my new account has been approved but I'm not able to borrow as it shows the bank account already exists.

It may be due to my previous bank account has not been deleted or my bank account isn't removed yet from your side for the previous account.

I request you to please recheck the system and do something so I can borrow fluently.

Thank you.

Jul 27, 2024

Complaint marked as Resolved

Verified Support

Jul 27, 2024

mPokket Customer Care's response Hi Rohan,

Thanks for your confirmation & we believe your concern has been resolved.

Regards,
Team mPokket.

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My new profile just got approved few days back but when I add my bank account it shows existing bank account so I am not being able to borrow please delete my existing bank account as I have only one bank account. I have emailed the company 100 times still issue isn't resolved please delete my existing bank account so I can borrow flawlessly.
My registered number: [protected]

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Address: kolkata,west bengal

I was taken 8900.due to unemployment i unable to pay my loans on time. now there are asking 17250.i contacted so many times regarding late fee but i didn't get proper response from mpokket customer support. recently one of the agent called to me he behaves very rudely.
this is my register mobile number :[protected]
Email id ; [protected]@gmail.com...

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Hello Team,
I have my new phone now and the previous device was damaged due to an accident. I have downloaded the application however now when I am making or withdrawing the payments it's stating I need to install the application in the old device to proceed.
Can you please get this looked into on priority as it is delaying my payments and other activities?
Your assistance on this will be much appreciated.
The...

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I have repaid my loan taken from mpokket on july 2023. its been one year still the accounts are open. My cibil score is damaged due to this service.
I have paid the late fee applied by the mpokket when it was late but no response after the payment its been one year. All my loan applications are getting rejected due to this....

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As I have one loan pending I am looking forward to pay back the money but the intrest where they have put on my loan is pretty high so I kindly request the team to cutt of the intrest and i would need a NOC as well.

I hope the mpokket team contacts me sooner the possible and sort the things out.

Feb 13, 2026

Complaint marked as Resolved

Verified Support

Mar 13, 2025

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Verified Support

Mar 13, 2025

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Verified Support

Apr 01, 2025

mPokket Customer Care's response Please DM us your registered number explaining your issue in detail & we would certainly help you.

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Mera loan kaffi time sey due hai lekin mene hmesa time p bhara hai
Ess baar mere pass dikkat hogyi mere right leg m ligament problem hai or mey bhut preshan hu sb btane k bddd bhi customer care n mere ghr p call ki hai or mujhe harras kiya gya hai or mujhe time chahiye
Jbki mey genuine customer hu ess company ka too mere sth itna glt kyu

Apr 13, 2025

Complaint marked as Resolved

Verified Support

Mar 13, 2025

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

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I am not able to open my mpokket app as i am not receiving otp at my registered number they are calling me and no one is solving the issue what should i do

Jul 8, 2024

Complaint marked as Resolved

Verified Support

Jul 08, 2024

mPokket Customer Care's response Hi Shivangi,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

Jul 08, 2024

Updated by Shivangi0023 Solved

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Hello Sir/Mam I am karan Singh Rawat I took a loan from M pocket of 2000 but fir to some financial issues I got late to repay that loan but now I have paid but my credit limit got zero please resolve this issue

Jul 1, 2024

Complaint marked as Resolved

I get what I want to know I am good

Verified Support

Jun 30, 2024

mPokket Customer Care's response Hi Karan,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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K

Karansrwt077

from Delhi, Delhi

Jul 1, 2024

My registered no is [protected]

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Hi Mpokket!

I am interested in clearing my dues. Due to mental health issues I was not able to pay the loan amounts so if you are okay I can pay the loan amount which I have taken and close my mpokket account.
And also one more thing I don't have my old number I lost it.
So tell me how to clear it off...

So the total loan amount pending is 8, 000/-
Only I can pay 8, 000/- only if you are...

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I have applied in a loan. The loan amount was 2000. Mpokket app show my loan was disbursed. My loan amount was not credit in my account. Please solve this problem as soon as possible. Register mobile number -[protected]
Register gmail id - [protected]@gmail.com

Jun 26, 2024

Complaint marked as Resolved

Contact mobile number - 7679741426 Gmail id - [email protected] Please help to resolve my problem please credit my loan amount in my bank account.

mPokket Complaints & Reviews

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mPokket reviews & complaints page 4

CIBIL score Effected

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Issue No due certificate

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No response on deletion of the mPokket account permanently

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Payment not received

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Ndc not issued in my favour

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regarding fee and penalty

Not Providing overall NOC

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I want to reopen my mpokket account

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My profile is locked please unlock my account.

Problem regarding bank account

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Delete my existing bank account

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Bad behaviour from mpokket agents

Unable to register new device

repayment done but showing open account even after one year... no response

i needed a maximum waive please as i have only one loan pending and i would need for noc soon

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Loan repayment complain

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Not able to login in the app

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zero credit limit

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I am interested to clear my dues

Money disbursed but money not credited in my account

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mPokket Complaints & Reviews

File a complaint to mPokket

mPokket reviews & complaints page 4

CIBIL score Effected

Post your Comment

Issue No due certificate

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No response on deletion of the mPokket account permanently

Post your Comment

Payment not received

Post your Comment

Ndc not issued in my favour

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regarding fee and penalty

Not Providing overall NOC

Post your Comment

I want to reopen my mpokket account

Post your Comment

My profile is locked please unlock my account.

Problem regarding bank account

Post your Comment

Delete my existing bank account

Post your Comment

Bad behaviour from mpokket agents

Unable to register new device

repayment done but showing open account even after one year... no response

i needed a maximum waive please as i have only one loan pending and i would need for noc soon

Post your Comment

Loan repayment complain

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Not able to login in the app

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zero credit limit

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I am interested to clear my dues

Money disbursed but money not credited in my account

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