[Resolved]  Mpokket — Showing My device is already registered as primary device by another user

Address: Rajiv nagar ward no. 8 Maharaj

Dear sir / madam
I never used another device to login my mpoket account but when i tried to request the loan it shows your device is registered by someone else as their primary device kindly make it as my this device as primary my email ID is [protected]@gmail.com
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Oct 23, 2023
Complaint marked as Resolved 
Verified Support
Sep 05, 2023
mPokket Customer Care's response
Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Verified Support
Sep 22, 2023
mPokket Customer Care's response
Hi Ravi,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
 
9 Comments

Comments

Please DM us your registered number & we would certainly help you.
Gnana333's reply, Aug 25, 2022
9003805677, I'm also facing this issue since couple of weeks tried contacting you guys, please resolve ASAP
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
shivam prajapati sk's reply, Oct 4, 2022
I have to change my primary device
Register number 7457001463
From redme note 6 pro to OPPO A75 5G
primary device . RIGISTERED NO. [[protected]], as i have changed my old phone (redme note 6 proand purchased a new phone of OPPO A74 5G
Kindly approve my request of changing primary device as i m not able to take loan.
Please do the needful as soon as possible
shivam prajapati sk's reply, Oct 4, 2022
Please reply
Please DM us your registered number explaining your issue in detail & we would certainly help you.
Please DM us your registered number explaining your issue in detail & we would certainly help you.
Please DM us your registered number explaining your issue in detail & we would certainly help you.

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