MRF Tyres — MRF Tyre - Dealer not paying the claim amount

Address:

Gurgaon, Haryana

I got the text today (13 November, 2021) - "Dear Customer, your claim item under no.[protected]" (Sl. No. 4518) is accepted against payment of Rs. 1703/- incl. GST. for details contact dealer. MRF Limited".

I want to request the refund online. As dealer put the my claim receipt copy with himself and dealer is not refunding the amount.
Even I bought 2 MRF ZTX from him last week.
Dealer mentioned that after deducting his commission you can have only Rs. 1104- in return.

Dealer is cheating on me, on the purchase date he was telling me, once you have the text from MRF, you can take the amount, whatever will be mentioned on text.

Hope your team will help me out with this case.

Dealer details:
Hasija Tyre House
Shop No. 12-13, Nehru Stadium Market, Jail Road, Sohna Adda, Gurugram, Haryana 122001