MTNL Delhi — Broadband not working[protected]

Address:

New Delhi, Delhi

To: [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, "[protected]@bol.Net.In" <[protected]@bol.net.in>, [protected]@bol.net.in, "[protected]@bol.Net.In" <[protected]@bol.net.in>, "[protected]@bol.Net.In" <[protected]@bol.net.in>, "[protected]@bol.Net.In" <[protected]@bol.net.in>, "[protected]@bol.Net.In" <[protected]@bol.net.in>, Vipan Kumar <[protected]@gmail.com>
Cc:
Date: Mon, 12 May 2014 14:12:23 +0530
Subject: Re: Re : Broad Band Not Working[protected]

I am surprised to note total silence from the top officials on MTNL regarding consumer grievances.

You should have at least the decency to inform me the status.

Docket numbers of the complaints are just getting removed without doing anything to address the issue.
Date Telephone No Complaint Type Docket No.
3-May-14 28031342 ADSL UNSTABLE 8017
5-May-14 28031342 ADSL DOWN 446251
6-May-14 28031342 ADSL DOWN 446835
6-May-14 28031342 ADSL DOWN 446899
Today’s Addition
12-May-14 28031342 ADSL DOWN 450598

On my first compliant registered on No: 1504 (3-May-2014) Tele Executive told me
The Splitter is defective and will be rectified and changed in a day.

However I can only see arbitrary removal of complaint docket numbers by MTNL with even bothering to attend the issue.

You are kindly requested to give me a geed back regarding action taken on the above complaints.

Regards
Ravindranathan