[Resolved] MTNL Delhi — Broadband was not working since Sep 01 2014 | |||
I have the broadband connection bearing Ph # 22091976 was not working since Sep 01 2014. I already made the com paint s on this, on 05 09.14 I personally went twice to Krishna Nagar office but no body is able to listen as officials told us there was a strike so that no body will do your job. | Next day on Sep 06 2014 I came in the morning around 11:30 but the same reply which I got yesterday . Then they told me that you can meet SDO lunch, Then I again went at around 3:00 clock & met SDO Mr. Kaushik and he told me this problem cannot be rectified because the DSLAM H -1 down & I cannot assure that when it will be up. He did not any positive reply me that and also told me that you can disconnect this connection. As I was using this connection for more than 5 year & never expect such kind of reply by SDO. This is really a bad service . So that I have no option to cancel this connection because I was not able to do the work. I am unable to make the bill payment if I am not getting the connection, I Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
Add a Comment | |||
32%
Complaints
2906
Pending
0
Resolved
930
+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
Post your Comment