Mulyashop.com — No product delivery and No refund...

Address:Aurangabad, Maharashtra

Dear sir, I have placed the order of Panasonic P81 mobile through Mulyashop.com. Order ID- ZJJMAJGRA, Order date 01/03/201. I have paid the full amount 9506/- RS through ICICI Bank Payment Gateway From my HDFC bank debit card. I am calling to customer care on daily basis; they are holding may call near about 1 hour. Whenever they received calls telling me your product will be receive within 2/3 days. But till date my material is not received (almost 35daysover). I have not received any email reply from placed the order date & no information on material dispatch also. Order related details as below Order Reference :- ZJJMAJGRA Order Date :- 03 January 2015. Ordr Price :- 9506/- Paymentmethod :-Online payment ICICI Payment gateway. Regards, Raju Sonawane, rajusonawane.[protected]@rediffmail.com.
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hi sir,
No response from mulyashop.com & consumer form also. Can i expect responce from both of you?
Thanks,
Raju S
[protected].
Please shair ur contact details we will call you back


Thank
Mulayashop,
Cosstomer support team
First time received quick reply from mulyashop care.

As per the complaint 35 days has been left, not received product or refund my 9506/- rs. I am daily calling to your customer care,
I have loss near about 1000 rs due to your customer care is chargeable base & nobody is responding on this no.
My Cell no. is [protected] & [protected].

Hope you will resolve on priority & will refund my order amount & cust. Care charges.

Regards,
Raju Sonawane,
rajusonawane.[protected]@rediffmail.com.
First time received quick reply from mulyashop care.

As per the complaint 35 days has been left, not received product or refund my 9506/- rs. I am daily calling to your customer care,
I have loss near about 1000 rs due to your customer care is chargeable base & nobody is responding on this no.
My Cell no. is [protected] & [protected].

Hope you will resolve on priority & will refund my order amount & cust. Care calling charges.

Regards,
Raju Sonawane,
rajusonawane.[protected]@rediffmail.com.
Dear Sir,

Yesterday I got the call from mulyashop.com they told me arrange ICICI bank account, (of your friend or family) if it is not possible, open new accent in ICICI bank & share the details with us then we will transfer (refund) your amount.

As per him they are not able to transfer (refund) payment in my HDFC bank account, they required ICICI bank account only for the refund process.
<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />Kindly suggest.Regards,
Raju Sonawane,
rajusonawane.[protected]@rediffmail.com.
Hi sir,
No response from mulyashop.com &amp; consumer forum also.
Can you help for refund my money (9506/ rs) from the mulyashop.com?
(Order Reference- ZJJMAJGRA 01/03/2015.)

Thanks,
Raju S
[protected]
Dear Sir,
I have placed the online order of Panasonic P81 mobile through Mulyashop.com. Order ID-ZJJMAJGRA, Order date 03/01/2015. I have paid the full amount 9506/ RS through ICICI Bank Payment Gateway From my HDFC bank debit card. I am calling to customer care on daily basis, They are holding may call near about 1 hour. Whenever they received calls telling me your product will be receive within 2/3 days. But till date my material is not received (almost 47 days over). I have not receiving any email reply from placed the order date &amp; no information on material dispatch also.
Respected sir, Can you help for received my ordered product or refund my paid amount.
Order related details as below.
Order Reference - ZJJMAJGRA
Order Date - 03 January 2015.
Order Price - 9506/-
Payment method -Online payment ICICI Payment gateway.

Company ADD Details As below,

1A, New Bushan Apt, Near TeenHath Naka,
Wagle Indl.Estate -400604, Thane West.
Tel [protected]
Email [protected]@mulyashop.com
Website:- http://mulyashop.com/

Thanks &amp; Regards,
Raju Sonawane,
[protected]
rajusonawane.[protected]@rediffmail.com.
Guys,

Very Simple solution to get your money back

Call your credit card customer care, tell the whole story that company is neither providing the product nor giving the refund,

they will raise the "charge back" and mark the transaction as dispute, as per Master/Visa guidelines of the payment has been made using Master/Visa card and the merchant does not supply the product within promised time, the customer can dispute the transaction and raise the "charge back" .


in case of charge back registered by credit card issuer, immediately temporary credit is given by in your credit card and Mulya shop will be asked to provide evidence that they have supplied the product or refunded the money if no reply is received within 49 days the temporary credit given in the statement will become permanent.


Please contact me in case you need more information or clarification .


Thanks
Nitin Kumar
[protected]@yahoo.com
Thanks Nitin JI...
Bank is not responding.
Finally I got the refund.

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