[Resolved]  Mulyashop.com — Not Yet Received the mobile for order placed on 06.12.14.

Address:Vellore, Tamil Nadu

Sir, I had ordered Lenovo A536( Black) mobile on 06/12/2014. Order Reference No:JHBBSQFSC and made the payment the same date for Rs:6, 222/-.through ICICI bank gateway with SBI Bank Debit Card. My contact number is [protected]. Till today there is no proper reply.Once when I called up, one Mr.Santhosh answered and said that it will be delivered in 2 days time. Whenever I contact the mobile it is either switched off or it says not reachable. But the product is not yet dispatched. Please arrange to refund my money... I am tired of waiting as it is now 20 days since the payment is made and the mobile phone not delivered to me. I cannot wait any longer. Please arrange to refund the money. I want MY MONEY BACK and NOT THE PHONE. Please find below the order of my product for your reference Order history since the creation of MY ACCOUNT. ORDER REFERENCE DATE TOTAL PRICE PAYMENT STATUS INVOICE JHBBSQFSC 12/6/2014 Rs 6, 222 Icici Payment gateway Payment accepted - Order Reference JHBBSQFSC - placed on 12/6/2014 Carrier: Mulya Shopping Pvt Ltd Payment method: Icici Payment gateway Follow your order step-by-step DATE STATUS 12/6/2014 09:07:08 Payment accepted 12/6/2014 09:04:58 Payment Process by ICICI Bank BILLING BENJAMIN RAJAH Dept of Haematology CMC, 632004 Vellore India DELIVERY BENJAMIN RAJAH Dept of Haematology CMC, 632004 Vellore India REFERENCE PRODUCT QUANTITY UNIT PRICE TOTAL PRICE 77845 Lenovo A536 (Black) 6, 222 6, 222 Total products :Rs 6, 222 Total shipping : Rs 0 Total: Rs 6, 222 D ATE CARRIER WEIGHT SHIPPING COST TRACKING NUMBER [protected]:04:43 Mulya Shopping Pvt Ltd 0.500 kg Rs 0 - - Messages FROM BENJAMIN RAJAH 12/12/2014 09:11:42 I have not got the mobile yet. Please let know at the earliest when it will be despatched. Benjamin Rajah BENJAMIN RAJAH 12/11/2014 13:52:33 Please let me know when the product will be shipped. I have not got the shipping details yet. Please consider URGENT. Benjamin Rajah
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Mulyashop.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir,

I had ordered MICROMAX A310 mobile on 08/12/2014. Order Reference
No:AYFEPEFUE and made the payment the same date for Rs:21386/-.through
FEDERAL BANK. My contact number is
[protected]. Till today there is no proper reply.Once when I called up,
THEIR CUSTOMER CARE answered and said that it will be delivered in 2 days
time. Whenever I contact they told it will withi 2days
. But the product is not yet dispatched.Then I ask refund on 19 th dec, they inform it will take 5 days. But not do it, then icall they told again within two days to take for delivery, they not cancelled it. Again i ask for refund . Please arrange to
refund my money... I am tired of waiting as it is now 20 days since the
payment is made and the mobile phone not delivered to me. now i dont want mobile.only my money
regards
jaise
.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mulyashop.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    121
    Pending
    0
    Resolved
    34
    Mulyashop.com Phone
    +91 92 2211 1567
    +91 92 2212 1220
    Mulyashop.com Address
    1A, New Bushan Apt, Wagle East, Thane, Maharashtra, India - 400604
    View all Mulyashop.com contact information