My Recharge — Last recharge rs. 249.00 yet not charged successfully

Address:Vizianagaram, Andhra Pradesh, 535002

Yesterday, i was recharged rs. 249.00 for 28, 000 local / std seconds for 28 days through net banking [mobile no.: [protected]]. but till this time, no message received from idea about successful recharge.
My transaction ref. no.: ig0ctysxv5 (state bank of hyderabad)
Serive: idea
Mobile no.: [protected]
Recharged amount: rs. 249.00
Date of recharge: 27/09/2016
Mode of transaction: sbh net banking

Please update the same

Regards,
D. seshagiri rao
[protected]
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Hi,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Regards,
Yogesh
Hi,

As per your telecon with our customer service associate on 4th Oct 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh
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