Myntra.com — delayed delivery and inexcusable behaviour from the customer care executive

Address:690525
Website:www.myntra.com

I placed an order in myntra on 10th march 2018. And expected delivery date was 14th march 2018. Today it is 17th march 2018 and i still didn't receive the order. I tried to track the order and i could see that its been packed on 10th of march and not yet moved. I already did payment. I was really frustrated and i called their customer care. One mr. Priyank fro mumbai addressed my call. He was not at all polite and was laughing while i was seriously discussing my issue with him.
Many other online shopping sites such as amazon and flipkart has this option to cancel the package on the way. But in myntra its not even moved, just packed at the warehouse and unable to cancel. Customer care excutv told me i need to wait until it reaches the delivery center to cancel the order.
I need to cancel this order and i want a quick refund.
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Order No :[protected]-1778801
Client number - [protected]

I have bought a puma tights, I had used it just 1 month and the material of the tights is very bad.
The stitches were loosen from the middle of the tights as well as from the bottom. It seems as it is not branded.
And i have used just for a month.
I have ordered teal green color shirt but, received a indigo blue colour shirt . My order no is[protected] 2113903.
For myntra

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