Myntra.com — Incorrect product and now no response from myntra

I had ordered Apple AirPods 4 from @Myntra and paid a significant amount, but shockingly, I received a necklace instead of AirPods.
I immediately raised a complaint, but the support team first mentioned it would be resolved in 24 hours, and now they are extending it to 72 hours without providing a proper solution. This time is only increasing everyday without any proper solution.
This is highly unprofessional and unacceptable for a trusted e-commerce platform. Customers should not face such issues after spending their hard-earned money.
I request Myntra please take some urgent actions to help.
Order ID: 130680781343779402703
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Myntra.com customer support has been notified about the posted complaint.
Aug 20, 2025
Updated by [email protected]
No proper updte from team and no one is bothered
Aug 20, 2025
Updated by [email protected]
I had ordered airpods worth rs 12000 and got neklace but no one from myntra is helping . Seems they dont worry about complaints or no one is even asking them to resolve these concerns where beacuse of myntra mistakes customers are suffering. I am waiting for this resolution from last 10 days
 
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