Hi! I ordered a few lingerie on myntra yesterday worth ₹1178. My order is confirmed and fine but my money has been deducted twice. I paid through Googlepay and have all the statements from my bank and Gpay that my money was deducted twice. My myntra order ID is[protected]-8051803 and my UPI transaction ID for the order is[protected]. The UPI transaction ID of the second one (the second deduction) is[protected]. My order on myntra shows just one order and not double.
The money was deducted hours apart and this is indeed unsatisfactory. I would like a refund of the deducted amount as soon as possible.
I have enclosed the following receipts.
1. UPI statements
2. ICICI Bank statements
3. myntra order id
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