Myntra.com — ordered watch and received the empty box

Address:Bangalore, Karnataka, 560047
Website:www.myntra.com

I also received a empty box from Myntra.com. I ordered Tommy Hilfiger Women Rose Gold Embellished Analogue Watch NTH1781743_BBD1 (Rs6750.00) from their app and it took a lot of time for the delivery. Usually, at my location, all sites delivered the products in 1–2 days. But myntra delivered it in 4 days that too empty box. When I registered the complaint, they said they will look into matter and solve. Till now, 10 days are over and and now myntra team is saying we have already dispatch the watch if you didn’t received so we can’t do anything. They don't help their customers, they just want make profit by cheating the customer. My order number is Order no.:[protected]-4858201. And I'm not doing this to defame the company, but to make you guys alert and sure that if you order something and get empty box, then my money is wasted and myntra is not assuring for money. I want my money back. It is a huge amount.

I have order the watch at the time of EOSS and they made fool. In the name of end of reason sale they are making imprudent to the customer. This is not a mistake that can be avoided even when you have already invested a huge amount of that. It is frustrating and annoying that a company who tells itself to be a one leading customer obsessed company and doing such things over and over again with not only one or two customers but with several customers. Thus, such kind of behavior is not expected from this famous company on which thousands of customers trust blindly.

Really a terrific experience ever with online shopping. BIG NO NO to Myntra and I will suggest other people also do not buy any thing from myntra.
+3 photos
Was this information helpful?
No (0)
Yes (13)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Received empty box of watch. Ordered Fossil mens blue bronx watch.. i lodged the complain to myntra but myntra denied my claim and blame me for the empty box. They told me our product was quality checked. If it was so how would i receive empty box. Customer is not a fool. A big no to myntra who has full of fake sellers. Myntra is the biggest online fraud. Watch was worth 7500 rupees and still its almost 10 days they are still denying my claim about the empty box.

I had ordered a fossil watch for my mother and I received an empty box. Though the delivery boy was informed about the tempered packaging and empty box yet after complaining they still are saying that they cannot give me my refund. It was worth 8995 rupees. Please help. How do i get my refund.they are saying quality check and all was all good nothing happened. Than y was the watch missing.?. The saddest part of the story is that they have blocked the account from which the watch was ordered. Now that my account is an elite member account I have contacted them through my account. They have said they will look into the matter but no assurance given

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9793
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information