Myntra.com — Pick up of return item by wrong service provider

Address:	Mumbai City, Maharashtra, 400093
Website:	www.myntra.com

Hi,

I had selected the return option for a product i recently purchased as i did not like the same on 15th october 2016.

My product was picked up nearly after 14 days on 29th october 2016 by this courier service called shadowfax and he gave me an acknowledgement receipt as well.

However after few days i get another message from myntra saying that my pick up has been reassigned to a courier service called ecom express and to keep the item ready for pickup.

This is so strange!! Then i called tata cliq as informed in a message to contact them for refunds/queries and spoke with mr. Anant kashinath netke and upon checking with him, he said that the product has not been received till date and to send a complaint mail to myntra.

How unprofessional!!!.

I request you'll to look into this matter and seek full reimbursement of the money i spent on this product as this return policy was a very bad experience for me even after i have not used the product at all.

My return id no is 17673153.