Myntra.com — Refund not received from Myntra for almost 3 weeks

I had placed an order for Bioderma Sebium Night Peel on 8th June 2023 and paid for the same via Airtel Payment Bank (Order ID # 1238118 [protected]). Subsequently I cancelled this order but I have not received the refund for the same.

I have followed multiple times with your customer care team. However, I still have not received any refund.

I also followed up with my bank and they cannot track the refund. The RRN number that Myntra gave is for the amount that I transferred to Myntra and not for refund.