Myntra.com — Unethical Fradulent practices

Address: Myntra.com
Website: www.myntra.com/36882629?skuId=117979080&sellerPartnerId=27147&orderDate=1763033184000&orderId=5672198027&productName=Anouk%20Ethnic%20Motifs%20Printed%20Keyhole%20Neck%20Straight%20Kurta%20Wit

Sir, I ordered a dress on 13th Nov which I received on 17th Nov. And as it didtny look good on me...plus size issue also, I immediately initiated return. I received message, someone will come to pick up, but I waited whole day and no one came to pick it up. Later end of day I saw in their Mantra App that it shows Return on hold . I called their customer care dept. who told me the delivery guy may have missed you, but dont worry will surely come to pick it up. But to my surprise no one came to pick it... i called every other day asking when the agent will come and they kept telling me wait for 3 working days and all..., but neither they called nor they sent anyone to pick it. Today again when I called, I was told that we received product without lable, its wrong product etccc... i told them packet is with me, no one came to take, then how can you say its in bad condition or no lable is there... they just dont want to initiate return or god knows what is in their mind. I inititated return within return period and still troubled harrassed by them.

On their website it still shows that this item can be bought and can be returned within 7 days...
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Nov 26, 2025
Updated by Amita2115
Kindly do the justice, and get it picked up and i want money back. Companies cant just write for the sake of selling that item is returnable within time period but in actuality cheat or harrass customer on thier complaits... i was made to wait over 50 mins by customer repand one arrogantly disconnected the call too. They didny want to listen or understand that i am saying that Packet or Item is not Picked up and still all labels intact, not used, not washed etc... but were adament to their version saying that packet has failed the quality check.

kindly help and do the justice
regards
amita
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9981
    Pending
    0
    Resolved
    822
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information