Claimed

Myntra.com Complaints & Reviews

www.myntra.com

1

Updated: Feb 24, 2026

Complaints 9978

Resolved

822

Unresolved

9156

Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

Myntra.com

Myntra.com reviews & complaints page 2

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

On 27th September 2025, I ordered a pair of black pants from Myntra (Order ID: 1310344-[protected]) as a birthday gift for myself. However, I received a dark brown pair instead. I returned the product and received a refund.

Later, after confirming with Myntra’s customer care that the correct colour (Black) would be sent, I placed a new order. Despite the assurance, I again received dark brown pants (Order ID: 1310935-[protected]).br...

Helpful

Found this helpful?

Write a comment

Website: www.myntra.com

I was given a gift card worth Rs2500. When I try to enter the gift card number and pin, it says its an invalid gift card number. I have cross checked multiple times, I am entering the correct card number and pin....

Helpful

Found this helpful?

Write a comment

Not delivered on time and it's delayed till 18 days, I want my product along with compensation,
Compensation for the time, for which we need to be available at home, it's a big loss

And many more,
I want my product along with compensation money ASAP....

Helpful

Found this helpful?

Write a comment

Address: Cossipore, Kolkata

To
The Consumer Complaint Forum,
Kolkata,
India.

Subject: Complaint Against Myntra for Delivering a Fake Product and Failing to Provide a Refund.

Respected Sir/Madam,

I, Shruti Ghosal, would like to lodge a formal complaint against Myntra, an online shopping platform, regarding the receipt of a false or fake product instead of the genuine item I had ordered. It has to be...

Helpful

Found this helpful?

Write a comment

Dear Customer Support Team,

I hope you're doing well. I’m writing to inquire about the delivery status for pincode 301402 (Bansur, Rajasthan). I’ve noticed that several products on your platform are marked as “not deliverable” to this location, even though deliveries were available here in the past.

Could you please clarify:
- Whether this is a temporary issue or a permanent change?
- If...

Helpful

Found this helpful?

Write a comment

Hello,

I am writing to raise a complaint against Myntra for not completing the pickup process for my return order, despite multiple follow-ups, calls, and emails to their customer support and grievance team.

Because of this delay, my refund/payment is still pending, and there has been no proper update or action even after several commitments from their side.

Details of the issue:

Order...

Helpful

Found this helpful?

Write a comment

Dear Sir/Madam,

I am writing to file a formal complaint against Myntra, an online retail platform, for mis-selling products by falsely advertising them under a reputed brand name.

I had placed two separate orders via the Myntra platform for kurtis from the brand “House of Pataudi”. However, upon delivery, I received kurtis of the same design and color but from a completely different local brand, not House...

+1 videos

Helpful

Found this helpful?

Write a comment

Address: Bihar

Website: Consumer complaints.in

I am writing to raise a serious concern regarding my recent order delivered on 29th September around 2 PM. I had ordered a brown-colored product, but I received a blue-colored one instead. I immediately took clear photos as proof and initiated a return request with all the required details.

The return request was initially approved, and I even received a confirmation email stating that it had been accepted. However, later when...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Placed an order on Myntra (Order ID: 1310439 [protected], Tracking No. MYSC[protected]) shipped on 25th September 2025. Delivery was due on 25th September, then shifted to 6th October, now again to 10th October. The package reached KokerBaghHub_SRG Srinagar on 2nd October, but has not been delivered. This constitutes clear deficiency of service under Consumer Protection Act, 2019.

Relief Sought:
1. Immediate delivery...

Helpful

Found this helpful?

Write a comment

Website: www.myntra.com

Respected Sir/Madam,

I am writing to formally lodge a complaint against Myntra for non-delivery of my order and persistent negligence by their customer support team.

Order Details:

Order ID: 1310879 [protected]

Product: Realme T310 With 12.4mm Driver, 46dB ANC, Spatial Audio Up to 40 hours Playback Earbuds

Order Date: 28/09/25

Timeline of Events:br...

Helpful

Found this helpful?

Write a comment

Order placed upi payment is done but order is not showing in my orders my money is gone will i get my order?...

Helpful

Found this helpful?

Write a comment

Address: Bangalore

Website: www.bittrack.com

Respected Sir/Madam,
I am filing this complaint against Myntra.com (Myntra Designs Private Limited) for denying a promotional discount clearly advertised on their website and for subsequent unsatisfactory customer support.
Incident Details:
• Order Placed: 21 September 2025
• Order No: 131033063157291572703
• Registered User ID: [protected]
• Amount Paid: ₹35, 878 via HDFC Infinia Credit...

Helpful

Found this helpful?

Write a comment

Website: www.myntra.com

I bought Fossil Men White Analogue Watch from Myntra for my Engagement. Received the package and when I opened it, the box was empty. There was just an invoice from Fossil. Not a single item inside the box. I immediately raised a complain with Myntra but they don't seem to bother about the timelines of this, I needed this watch for my engagement and it's costly so can't place another order right away and Myntra seems to be so slow.
br...

Helpful

Found this helpful?

Write a comment

I’ve been a loyal Elite customer of Myntra for years, but this recent experience has been nothing short of frustrating and unacceptable.

I ordered a specific product, but Myntra delivered something completely different. To make matters worse, the package was missing the tax invoice, which is essential for initiating any return or refund. Despite multiple follow-ups and sharing clear photographic evidence of the wrong item...

Helpful

Found this helpful?

Write a comment

Website: www.myntra.com

I placed an order on Myntra on 8th September 2025 during a sale period. The order was confirmed and payment was successful. However, on 10th September — after the sale had ended — Myntra cancelled the order citing a vague “technical issue.”

This appears to be a deliberate tactic to promote fake offers during sale periods, attract traffic, and then cancel customer orders after the sale is over, preventing re-purchase...

Helpful

Found this helpful?

Write a comment

Address: DIAMOND CITY SOUTH,T/3-1A,M G ROAD,TOLLYGUNJ KOLKATA

Website: www.myntra.com

My name is Sakshi, and my registered Myntra account is linked to the mobile number [protected]. I am currently unable to access my account, as I keep receiving a message stating that it has been deactivated.
As a regular customer who frequently places orders and has been addressed as a Prime customer in past interactions, I am surprised and disappointed that my account was deactivated without any prior notice. Additionally, I had recently...

Helpful

Found this helpful?

Write a comment

I have been a Myntra customer for over 10 years, but my recent experience has been extremely disappointing and frustrating.

I placed a ₹10, 000 prepaid order for shoes from Canada for my Nanaji in India.

Since I was ordering internationally, I couldn’t update the contact phone number. I tried cancelling the order multiple times to fix this, but Myntra did not allow cancellation.

The order was...

Helpful

Found this helpful?

Write a comment

Ordered a bag on Myntra. Got it delivered and on the day of delivery itself I noticed a defect (a tear in the inner lining of the bag), so wanted to return it. The return plea was accepted and was scheduled to be picked up within the next 7 days. 2 days later, I received a message saying "pickup attempt failed - will try picking up again tomorrow" - but I didn't receive any call and the app didn't show any pickup agent phone number either....

Helpful

Found this helpful?

Write a comment

My Myntra account was deactivated without any prior notice or explanation. I had over ₹5000 worth of Myntra credits in that account, which I can no longer access.

For the past 4.5 months, I have been trying to contact Myntra through email ([protected]@myntra.com
), social media (Twitter, Instagram), and their customer support number[protected]. Despite multiple follow-ups, I’ve only received automated or copy-paste...

Helpful

Found this helpful?

Write a comment

I had ordered Apple AirPods 4 from @Myntra and paid a significant amount, but shockingly, I received a necklace instead of AirPods.
I immediately raised a complaint, but the support team first mentioned it would be resolved in 24 hours, and now they are extending it to 72 hours without providing a proper solution. This time is only increasing everyday without any proper solution.
This is highly unprofessional and unacceptable...

Helpful

Found this helpful?

Write a comment