Myntra.com Complaints & Reviews

I have ordered 4 products on myntra on 30th may 2025 . Out of 4 products, they delivered only 1 shirt that too a used product without any brand name and prize tag. And the 3 remaining tshirts are not delivered and saying address is wrong.
1. How could they deliver 1st shirt with the same address.
2.I immediately returned the product that I got on 4 june 2025.for that product they said 2 days it will take to get refund amount....

Dear Myntra Customer Support,

I am writing to raise a serious concern regarding my recent order (Order ID # 1301193 [protected] ), which has been incorrectly marked as "delivered" despite the fact that I have not received the package.

The order was supposed to be delivered around [9 JUNE 2025], but I never received it. Despite this, the tracking status falsely shows that the item was delivered. I have raised...

It's been 40 days now,
I placed the order on Myntra on 4 May 2025 for Rs 40000, and today is 13 jun 2025.
To date, I haven't received my product, nor a refund, nor any kind of resolution.
I am fed up now,
Around 30 emails, 10 complaints, and 6 consumer forum complaints, but nothing has been done. This is very depressing, and I am being harassed every day.

Order no - Order ID # 1298724...

De;ivery boy not picup call and update delivery status "delivery failed" my all 4 product

Subject: Urgent: Cancellation & Refund Pending for Order Placed on 22-Apr-2025

Dear Myntra Team,

I am writing to express my dissatisfaction regarding the unresolved issue related to my order, despite multiple follow-ups.

I had placed an order for the following item:
Product Name: Men Leather RFID Protected Water Resistance Card Holder
Order Date: 22-Apr-2025
Order No. 129718433781936691003br...

In march 2023, first I have complaint about the order ID 120752801554936758501. After so many calls, emails, and continuously follow-ups i haven't received any actual solution yet & I'm literally exhausted now....

I ordered a kurta of Qubo fashion from Myntra and received it without a brand tag or price tag just the size slip of the brand was there. I want to get a return created for tha and am open for any investigations happening with the logistics team as I'm honest at my case. The registered order from it worth Rs. 2999. They denied help rejected my claim 7171657 on NCH didn't help with the grievance filed with them IN[protected]....

I have ordered the product Wild stone Men Code Iridium Long Lasting Body Deodorant Perfume-150 ml along with 2 other SKUs at a price of rs. 105, myntra confirmed the order and after 10-12 hrs they cancelled on there own without informing me, after checking on app they show reason to be due to unforeseen circumstances. They increased the price to 1.5 times the price that i have ordered after cancellation. When i raised the issue to customer...

Hi,

It is regarding my order for a top whose status is coming as Shipping delayed while it is already delivered to me, even though i have also provided with the snapshots that i have received the product ....

I placed an order on Myntra (Order ID: 129860206405961664501) and received a sealed package, but the item inside — COSRX Snail Mucin — was missing.

I raised a complaint on 11th May (Ticket ID: IN[protected]) and was told to wait till 14th May. Despite waiting, no resolution was provided. I followed up again and was asked to wait another 72 hours.

Finally, the complaint was closed with the reasoning that the package was tamper-proof — without verifying the actual issue or checking from my side. This is completely unfair. A sealed package does not prove delivery of the item. I never received the product and I have the proof of my communication with the Myntra team.

I request a full refund or immediate replacement.

Platform: Myntra
Order ID: 129860206405961664501
Complaint Ticket ID: IN[protected]
Date of Complaint: 11 May 2025
Missing Product: COSRX Snail Mucin

I can provide screenshots and any other details required. Kindly help me get justice.

I have ordered from myntra few days back, the product i have received was leaking and the size was half of the amount, I asked myntra to exchange or return my product three times i called them and talk to there agent and they doesn't show any kind of response from there side neither i received any mail from there side nor a text, I called them again they says they have declined my complaint. They says we have sended the product in good condition that is not our responsibility how I have received it, inside box the product was leaking and even the package box, bill everything was wet from leaked product, I m a loyal customer of myntra I order from them many times and I have received no help being a loyal customer. I need my refund it may be a small amount but i couldn't tolerate such response from there side.

I had placed exchange for srisaras tank crop top through myntra e-commerce app and the exchange product is not delivered to me however the delivery boy (may be) mistakenly took the product with him and didnt give me the exchanged one. As I was not available at the place, my friend gave away my parcel. It was due to confusion may be, as at the same time another parcel was for return.
Many a time I have placed complaint and query regarding...

I have ordered items worth 9643 INR in October 2024. I returned all the items but still the refund has not been issued.
I have been provided with the transaction ID from Myntra which is incorrect as per the bank.
I have requested multiple times to send the correct transaction ID but there is no action from Myntra....

I had ordered a face wash from Myntra and was unfortunately delivered an expired product. After using it, I developed a skin infection and only then realized the product was past its expiry date. Despite repeatedly calling and emailing Myntra's customer support, I have only received automated responses with promises of resolution within 24 to 48 hours. It has now been over two weeks, and no proper resolution has been provided apart from a basic refund for the product. I have shared all my medical reports and continue to follow up, but there has been no meaningful response or accountability from your end. I am extremely disappointed by the lack of concern for customer safety and urge you to take immediate action.

I order sassfaras women grey trouser with 6 pockets. But i recieved only 3 pocket grey trouser. And my request is gone cancelled.

My order id. - 1297017 [protected]
My invoice no. - I0626AR[protected]
Return request date - 22april 2025
Date of order - 20 april
Item ordered - SASSAFRAS Women High-Rise Cargos Trousers with 6 pockets
Item received- sassafras grey women trouser with 3 pockets...

I bought a slipper (Ipanema) from myntra.. When i received it was dirty and also has size issue…i raised return request but no one come to pick it up. Again i am trying to contact them but they are not responding …plz resolve this issue as soon as possible.

I had placed an order on Myntra with Order ID: 1294107 [protected] for 'The Roadster Lifestyle Co. Men White Solid Track Pants (Size: L)'. However, I was delivered a T-shirt instead. There was another item in the same order which was also wrongly delivered, but that was eventually replaced after multiple follow-ups.

I contacted Myntra’s support team within the permitted timeframe regarding the wrong item (T-shirt received...

I ordered a shirt from Myntra for 1, 200 Rs, it did not fit well & hence I requested an exchange, the new shirt was for 3, 000 Rs, so I paid an additional 1, 800 Rs. It has been a month now & Myntra has not delivered the shirt nor providing the refund. The order shows in “processing” status & multiple calls & emails have been futile since they come up with a standard response “please give us 24-48 hours”....

Order ID-1296276 [protected] - 6 items
Order ID-1296276 [protected] - 6 items

Ordered 6 items (bed sheets + comforters) in each order on discounted price for home use, myntra cancelled it considering it as bulk order and no resolution provided by support....

Ordered 3 kurta from ADA on Myntra. On 31st march I received a parcel of a single kurta. I immediately raised a complaint regarding this issue stating that only a single kurta is delivered and two of them are missing from the packet I even checked with the delivery executive if there were any other package for the missing kurtas as the parcel I had received was clearly a single product parcel. After multiple escalations and requesting for...