| Address: 680666 |
| Website: www.mysmartprice.com |
MySmartPrice has happy hour deals on every sunday from 12 to 1. They trick people into buying stuff by offering a cashback within one month. When user buys stuff, they debit the user's bank account with the complete amount. When user asks about the cashback by mailing them, they give unrealistic explanations not to give the cashback. I request necessary actions to be taken against this fraud website to save more people from falling into their trap. I also request to help me get my cashback of the product which I was tricked into buying. This is the reply I got when I mailed them asking for my cashback:
Dear Sona,
Thank you for contacting mysmartprice.com.
Please ignore the previous mail.
The happy hour cash back is applicable for following stores, Trendin, Limeroad, Amazon, Coke2home, Zopnow, India rush, Koovs.
We don't put Flipkart deals in cashback deals . so cashback is not applicable on Flipkart .
best wishes,
MySmartPrice Team
Complaint marked as Resolved
MySmartPrice Web Technology customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2016
MySmartPrice Web Technology Customer Care's response Hi Sona Thaj,
We are sorry to know that you have faced problem regarding the cash back for the order(OD[protected] you made it on flipkart of 395/-.
However, we have transfered the amount to your registered bank account i.e :
xxxxxxxxxxx0881 Sona Thaj K N 394 N 2/1/2016 - SIBL0000250 - Happy hour Cash back Success.
Kindly contact your respective bank regarding the same.
Thank you for contacting mysmartprice.com. As mentioned earlier happy hour event will be held only on Sunday 12.00 PM - 1.00 PM, cash back will be applicable for only those who have placed the orders from happy hour.
As you purchased the product on 2/13/2016 which doesn't belong to happy hour deal.Hence cash back will not be applicable for your order.