National Highways Authority Of India [NHAI] — Illegitimate charge of toll tax.

Dear sir,

This email is to draw your kind attention to this matter regarding illegitimate charge of toll tax.

I have been traveling from Faridabad Sector 2 to IMT Manesar via Mumbai expressway and National Peripheral expressway for the last one year and since then i am continuously facing this issue of being charged excess or wrong toll. I have been charged at those toll plazas also which I have never travelled to. Today also wrong toll charges were deducted of a total of Rs. 245/-

I have registered complaints numerous times to toll plazas and IDFC bank toll services regarding this issue but they didn't take the necessary action and still I am being charged.for instance i have attached previous email and there are many more like this.

As a responsible citizen, I do not expect these kinds of inconveniences that are being caused. I would request you please look into this issue seriously as it is not just me, but many people are also facing this problem.

Following documents attached for your reference.

1. Photos of the Vehicle number
2. Photo of vehicle Original RC
3.Photo of Fastag bar code.
4.Date : 26/01/2025 to 30/01/2025
5. Screenshot of payment receipt . (highlighted with orange colour)
Was this information helpful?
No (0)
Yes (1)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8445
    Pending
    0
    Resolved
    214
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information