National Highways Authority Of India [NHAI] — porur toll plaza - creating traffic at both morning and evening about 2 hours

Address:

Chennai, Tamil Nadu, 600106

My office is located at mepz, tambaram and I'm travelling from maduravoyal to tambaram daily through porur toll plaza. For the past 2 weeks, everyone who travel across the toll are facing so much of traffic at both morning and evening. We can't able to tolerate the heat this summer and we are waiting for around 1.30 - 2 hrs to get through this. This is something that can't be left unnoticed as the people suffering a lot because of this. Please take immediate and necessary actions.