National Highways Authority Of India [NHAI] — sbi fastag kyc

Address: Panipat, Haryana
Website: sbi fast tag

Sbi fast tag has stopped recharge of tags for kyc. All the documents were deposited while issuing fast tag but they have blocked top up and also charging fees 150 rs for kyc again. Also the site shows limited kyc and full kyc with same documents.
Is it digital india. Also the site has no mail address for grievances and information. The site is also not updated. Rebate of 2017-18 is showing were as
2019 has stared.
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    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
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