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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
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110 075

National Highways Authority of India [NHAI] reviews & complaints page 346

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M
mukeshviswanathan
from Coimbatore, Tamil Nadu
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drunken toll incharge

Address:643217

Me and my wife travelling from coimbatore to kothagiri (4/3/19 @ 6.30pm) near kunjapanai toll gate there was drunken toll in charge who was misbehaving with my wife, he was very rude speaking for which i asked for what i should pay because (Tn 43 vehicles cant be charged tats the rules). I am from ooty so i know the places very well from my child hood. My wife was pregnant and she was crying because of the guy rude behaviour. Please take...
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M
Manishk.gupta
from Bengaluru, Karnataka
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mismanagement during toll booth shifting on nh-1

Address:National Highway Authority of India, 160055

Dear team,
This complaint is in name of nhai.
I am manish kumar gupta from mohali, punjab
I am a frequent traveler between mohali to delhi as my family resided in delhi-ncr.
Below is my concern with nhai and trouble, i faced during my journey.
1. I was travelling from delhi to mohali in my car i. E. Dl 8c l 8658 on date 04th march 2018 in morning time on nh-1.
2. After leaving delhi, there is a place...
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S
Sachin Kour
from Delhi, Delhi
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multiple killer bumpers on national highway 27

Address:781034

Sir,
We would like to request you to to remove the multiple bumpers together that you have installed on national highway between balaji temple and lokhra on both sides of the roads. These killer bumpers are extremely dangerous for bikes and scooters especially during the night where many o[censored]s nearly fell prey to an unfortunate accident. Moreover, no one expects any bumpers on national highway. Please remove them with immediate effects.br...
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J
Jothi aravind
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incomplete highway service road

Address:GNT road ARAMBAKKAAM, Chennai, Tamil Nadu, 601207

Thiruvallur districk, gummidipondi taluk, arambakkaam village gnt road,,, nearly 5m breath and length200m not completed road. We suffering very much because of this issue more traffic occurs and also rain time flood is happenin, so take this sutivation has very serious help us,, otherwise we will take this issued into heigher officer and also this issued completed starting from[protected] we suffering so plz give me any reply, protest will...
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Address:Monoharpur, 302013

Today we went through monoharpur toll tax waiting time was more than 15 mins. Desipte of all that complain book was avilalable on the booth. Again waited 10 min for complain book finally they have resufed to give complain book. Please do the needful or will escalat the matter to higer authorities. Please provide me the answer or refund for my above bad experience face at monoharpur toll plaza. My email id singh. [protected]@gmail.com....
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P
prashant_ank
from Bengaluru, Karnataka
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toll paid twice fastag a/c & cash at chelagiri toll plaza

Address:Shimoga, Shimoga, Karnataka, 577201

I was travelling from haveri to shimoga today morning at 6.40:04 i reached nhai collection toll by m/s sahakar global ltd section hadadi - devgiri at km 288.200 in karnataka toll plaza name : chelagiri toll plaza on 05 mar 2019.
I paid cash of rs.75 with transaction no [protected] where vehicle no. Mentioned as new.
Amount of rs.75 deducted from fastag account no also. Kindly look into this matter and do the needful.br...
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K
Karthikmkmmk
from Arcot, Tamil Nadu
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chennai to tirupati highway

Address:Chennai, Tamil Nadu

Hi sir,

From chennai to thiruppathi there were two tool booth was there. We have to pay for 30 and 60 for each. But the tool road not yet completed properly. More take diversion will be here and more demages also found theat more speed breaks were available without notification. Just 100 km for tirupati to thiruvallur will take almost 3 to 4 hrs to complete the entire travel. Please take some nesssary action on this.
br...
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U
uddhav sangole
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unsafe bridge condition

Address:Ratnagiri, Maharashtra, 410505

Location-national highway 60 (Pune to nashik), attached with rajguru nagar st stand,
Unsafe bridge condition, height of brigade wall is too small (Pune to nashik), depth is too much of that bridges. If anyone fall down from the brifge chances of alive ness is zero,
My humble request to you
Kindly arrange safety net or grills to avoid further accident
My email addresses [protected]@gmail.com...
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N
Nnnnr
from Madanpur, West Bengal
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excess amount debited

I was travelling through dankuni toll plaza on 2nd mar 2019, rs80 was debited from my fastag account. While returning again rs80 was debited whereas it should have debited rs 40 as return journey as cost is rs120.
Fastag id:34161fa[protected]
Vechile no: wb24an8032. If this is the service then why govt is encouraging to use fastag. When we return within 24hours then (Total of return journey)- (Amount debited) has to be...
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Z
zand
from Hyderabad, Telangana
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abrupt charges

Address:FLAT NO -202, PEARL TOWER,, PBEL CITY, NEAR SHADAN MEDICAL COLLEGE, Hyderabad, Andhra Pradesh, 500091

Every day i travel on hyderabad orr toll road from tspa junction to shamshabad junction and the up and down fare is rs 30. But it has happened thrice that the money deducted from my account rs 70 (1 way) twice and rs 50 yesterday (1 way). No one at toll registers the complain. Fast tag has become an pain. Sometimes fast tag is not detected at toll and i end up paying at booth and after 5 minutes get message on mobile that money has been deducted...
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P
Pavan79
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faulty fastag

Address:Hassan, Karnataka, 573201

I faced a lot of inconvenience in using fastag in bangalore to mangalore highway, lanco devihalli toll. The operators were so rude and arrogant.
They wasted half an hour and then made me to proceed in normal queue.
Other cars also faced the same problem.
In fact the problem is in their sensors.
Plz take immediate action against these authorities....
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Complain is regarding dhaneshwar toll nh 76, road under this toll is highly damaged. Since more than 1 year me and my colleagues are driving on this road and it's been getting worse. We did complain lot of times to manager over there. But none worked. Now it's very prone to accidents. They are fooling public. Kindly consider his lack of awareness and consider his professional negligence seriously. Take appropriate steps for repair of highway...
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S
Sapna chaturvedi1
from Delhi, Delhi
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not accepting 1rs coins on gawana aligarh toll

Address:Aligarh, Uttar Pradesh, 202136

As a citizen of india, i feel i should pen down this.
I have been travelling from noida to aligarh on 2019.03.02. There is a gbhana aligarh toll in between which costs rs 145 for one way. I have given five 1rs coin along with rs 140. The guy in the video doesnt accept those coins saying these coins are not accepted here as per government orders. I wonder if the government currency is acceptable at government authorities.
I will...
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S
sachin rajvanshi
from Nagpur, Maharashtra
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nh 27 condition like hell, count less tolls

Travelled grom chittorgarh to kanpur through nh 27 on1st march.
Difficult to identify the origional color of road as repaired part is more than origional part.
Count less tolls are inducating that thay need money for repairing for patch work...
Nhai should reconsider about their image.
Plz change thw name it from nation highway to nahi milenge......
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S
Shraddha B
from Anupgarh, Rajasthan
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regarding animals getting hit by heavy vehicles

This is not a complaint. It's a concern that i want to raise regarding the death of animals like dogs, cows that cross the farms and come in highway which gets hit by speeding vehicles. It not only leads to death of animals but also many inevitable accidents. My request is to kindly put fences along the highways for some distance that stretches along with the farms. This issue is on highway nh-11 between bikaner via lakshmangarh to jaipur....
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Address:639001

In nh 67 which is under tk toll road private limited don't have proper maintenance on road. They have to repair per around 15 places with patch work and thier is no availablity of center median in nh roads. Toilet facilities have been locked and it is not opened for the travellers usage. If we enquire about the toilets the manager is not available for the passengers...
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R
Rati ranjan Kar
from Delhi, Delhi
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rowdyism of the union persons at palsit toll plaza

Address:Durgapur Expy, Generaghata, 713151

Sir most respectfully i rati ranjan kar one of employee of skylark infra engg. Pvt ltd want to report you the above problems ongoing at palsit toll plaza situated at west bengal. Sir the union persons working here are deploying the protocols of nh and when asked they are behaving so rudely. Kindly take a absolute step against this matter in have a proper justice....
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R
Ravinderjit72
from Gurgaon, Haryana
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cash vehicles being entered in fastag line

Address:h.no.453 1st floor , sec 10 Gurgaon, 1st floor, 122001

Dear sir,
My self ravinderjit singh. I am daily commuter from gurgaon to fridabad. I have been using fastag purchased from gf toll plaza for gurgaon faridabad toll road. I have been traveling from this toll since one year. I am facing problem in tag line since then as cash vehicles are being allowed to enter in fastag line while it is govt. Rule not to allow cash vehicle in fastag line to avoid any waiting. I have requestd toll staff...
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P
Pathak51
from Lucknow, Uttar Pradesh
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ayodhya gorakhpur sms toll pvt ltd chaukdi toll (km 163) nh 28

Address:Harraiya Basti, Basti, Uttar Pradesh, 272155

ये कारस्तानी है बस्ती जिले के हर्रैया में स्थित चौकड़ी टोल प्लाजा की। अपनी स्विफ्ट डिजायर कार (कामर्शियल) up32 hn0724 से वापस लखनऊ आते समय टोलकर्मी से बोला गया कि हम लोग यहीं के...
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P
Pradyuman Sisodia
from Rajkot, Gujarat
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traffic of gidc staff bus

Address:Inbisco India, Ahmedabad, Gujarat, 382170

Why daily our all staff bus are stuck at toll booth. They have income of gidc but they never manage. Only two hours they need to manage
Because of this our production get delay. We already modified our timing due to toll booth but then also we are not able to manage.
We request you all to manage the toll booth in proper manner.
Pm and cm are just looking for investors for gujarat and they are upset because of this all...
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