National Highways Authority Of India [NHAI] — western peripheral expressway

I travelled from gurgaon highway 48 to palwal on 08/04/2019 through western paripal expressway while I entered to western paripal expressway at panchgaon the entry toll.was under construction as not operational so i passed gate through thinking that may unter trial so free passge provided
while on exit point before palwal, they have asked for entry slip which was Not operational and not provided they charged for 85 km of full stress while as per map it was just 58 km. My travel data is still stored on my phone google time line . They harrash and asked for ₹210 wgich i paid then only allowed to pass through, no one is ready to talk.
While it's toll management fault for not operatinal under construction toll and commuter have to suffer and pay double charges.
I need refund of extra charges with apologize letter from palwal exit point managed for. On cooperation.