National Highways Authority Of India [NHAI] — Wrong adjustment debit for my trip on 29/10/2020

Address:18/35 K.G.BOSE NAGAR, IRUGUR

I used my car TN 37 CR 4470 for Trichy trip from Coimbatore on 29/10/2020. As i am having fast tag no 20097655 through Bank of Baroda
all toll charges are collected automatically.
To my surprise, I received SMS that my tag account is debited for Rs 220/- being adjustment debit .
I am enclosing the message

"30/10/2020 15:21:48 CBStagingTxnsProcess Adjustment Debit for Standard Toll Charges for the Tag Account No. : 20097654 with Ref TripNo: 12011539 on Transaction date time[protected]:49:32 for Amount: Rs. 220.00"

Kindly look into the matter and rectify the same and credit the wrong amount in my tag account.

My email ID: [protected]@gmail.com

With Regards.

S Gunasekaran
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