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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 153

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P
Pessi25
from Hyderabad, Telangana
Jan 26, 2018
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Account number [protected]
Aadhar number[protected]
Respected sir/madam
I am post graduate student and applied for aicte-gpat stipend through my college. My beneficiary code for scholarship isn't generated by aicte-gpat stating that the reason that"my aadhar number is not linking status is inactive"
I checked with my bank and i was told that my aadhar number is already seeded with sbi bank account (Account number is [protected]) by the bank officials. They however reseed my aadhar with my bank account upon my request but yet in uidai link-mapper-npci database status is being shown as"no bank account is linked with my aadhar number till to-date." i also checked my aadhar-npci linking status using used*99*99# and this also shows that no bank account is linked with aadhar till to-date.
I will be visiting the bank again and again even i got screenshot/printout from bank as certification showing that the aadhar is already seeded with my bank account. As sbi already seeded aadhar with my bank account, it is npci who should initiate action to link my aadhar with npci database
+2 photos
Feb 1, 2018
Complaint marked as Resolved 
No steps taken yet
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    Arasavilli Sri Sandhya
    from Hyderabad, Telangana
    Jan 26, 2018
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    Respected sir/madam,
    I am a postgraduate student and applied for aicte-gpat stipend through my college. My beneficiary code for the scholarship could not be generated by aicte-gpat stating the reason that "my aadhaar and bank linking status is inactive."

    I checked with my bank and i was told that my aadhaar number :[protected]
    Has been linked with my sbi account already (Account no:[protected]) by sbi branch officials. They however reseeded my aadhaar with sbi again upon my request but yet in uidai link-mapper-npci database, status is being shown as "no bank account is linked with my aadhaar number till to-date". I also checked my aadhaar-npci linking status using ussd *99*99# and this also shows that no bank account is linked with aadhaar till to-date.

    I've visited the bank again and even got the screenshot/printout from bank as a certification showing that aadhaar is already seeded/linked with my bank account number in sbi[upload screenshot as proof taking from onlinesbi ]. As sbi already seeded my aadhaar with my sbi account, it is npci who should initiate action to link my aadhaar to npci database.
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      satya mounika putrevu
      from Mirialguda, Telangana
      Jan 26, 2018
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      Address: East Godavari, Andhra Pradesh, 533201

      Respected sir/madam,
      I am a postgraduate student and applied for aicte-gpat stipend through my college. My beneficiary code for the scholarship could not be generated by aicte-gpat stating the reason that "my aadhaar and bank linking status is inactive."

      I checked with my bank and i was told that my aadhaar number :[protected]
      Has been linked with my sbi account already (Account no: [protected]) by sbi branch officials. They however reseeded my aadhaar with sbi again upon my request but yet in uidai link-mapper-npci database, status is being shown as "no bank account is linked with my aadhaar number till to-date". I also checked my aadhaar-npci linking status using ussd *99*99# and this also shows that no bank account is linked with aadhaar till to-date.

      I've visited the bank again and even got the screenshot/printout from bank as a certification showing that aadhaar is already seeded/linked with my bank account number in sbi. As sbi already seeded my aadhaar with my sbi account, it is npci who should initiate action to link my aadhaar to npci database
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        J
        Jaypal malviya
        from Dhamtari, Chhattisgarh
        Jan 26, 2018
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        Address: Ujjain, Madhya Pradesh, 456010

        Dear sir my adhar card nambur is not update ncpi server please update
        Dhar nambur.[protected]
        Boi a/c no. [protected]
        Ifse no. Bkid0009103
        Not showing *99*99#
        My adhar linked my bank account but sir nit update for ncpi server please update my adhar
        Dear sir i have 2 bank account all account update but not showing ncpi server
        Sir my gas lpg subsidy problam please add my adhar
        +1 photos
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Jan 24, 2018
        Sanjay Arati Pandey's response
        addhar updated in all bank, as U.C.O BANK ALLAHABAD BANK
        Resp sir i am sanjay kumar pandey my addharno is[protected]
        we ahve submit my addharno in all my banks kindy active my addharno in npci server to get guess subsidry.

        Addharno is[protected] kindly active it

        find screen shot

        aadhar add - Comment #2985055 - Image #0
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          Prakhyath1994
          from Vijayawada, Andhra Pradesh
          Jan 25, 2018
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          Address: 530017

          Respected sir/madam,
          I am a postgraduate student and applied for aicte-gpat stipend through my college. My beneficiary code for the scholarship could not be generated by aicte-gpat stating the reason that "my aadhaar and bank linking status is inactive."

          I checked with my bank and i was told that my aadhaar number :
          Has been linked with my sbi account already (Account no: [protected]) by sbi branch officials. They however reseeded my aadhaar with sbi again upon my request but yet in uidai link-mapper-npci database, status is being shown as "no bank account is linked with my aadhaar number till to-date". I also checked my aadhaar-npci linking status using ussd *99*99# and this also shows that no bank account is linked with aadhaar till to-date.[upload screenshot as proof taken from uidai website]

          I've visited the bank again and even got the screenshot/printout from bank as a certification showing that aadhaar is already seeded/linked with my bank account number in sbi[upload screenshot as proof taking from onlinesbi ]. As sbi already seeded my aadhaar with my sbi account, it is npci who should initiate action to link my aadhaar to npci database
          +1 photos
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Sir..my name is dinesh sobti .bank a/c no [protected].IFSC CODE.KKBK000833... kotak mahindra bank /addhar card no .[protected]..is link to bank but npci data base in inactive so please active in npci data base...lpg. bharat gas...
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            S
            Satish Kumar Dewangan
            from Vidisha, Madhya Pradesh
            Jan 25, 2018
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            Address: 491111
            Website: [email protected]

            Dear sir,
            My aadhaar number has been linked with bank account but not showing at npci server or rather at dial no: *99*99#.

            Satish kumar dewangan
            Aadhar no.[protected]
            Consumer no. Cx18076852
            Consumer id [protected]
            Oriental bank of commerce
            A/c no. [protected]
            Ifsc code orbc0102005
            Branch –amleshwar, tahsil - patan, dist.- durg (C. G.) 491111
            +1 photos
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              seeker9t4
              from Kakinada, Andhra Pradesh
              Jan 25, 2018
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              Address: Visakhapatnam, Andhra Pradesh, 530051

              My aadhaar card number is[protected] .

              Initially I only one had one account within sbi bank with account no [protected] . It is then mapped to NPCI(Bank Aadhaar Mapping has been done with sbi as checked from using uidai mapper weblink)

              But later, I opened an account with union bank and now my sbi-npci linking got overridden and now uidai website link mapper shows status that my union bank is linked to NPCI

              Later I visited sbi branch and asked them to reseed or relink whatever they could do, so that they I can get my sbi-npci linked in uidai instead o[censored]nionbank-npci in uidai website.I don't want my unionbank-npci linked within uidai/npci

              Later I asked Sbi bank officials to relink my sbi account with aadhaar and they said my aadhaar is linked with sbi, but that is not reflecting in uidai website.Even, I also linked multiple times using ATM of sbi, internet banking of sbi to link my sbi.The sbi website also shows a status that my aadhar is liked to sbi but till todate I could not see my sbi-npci linking mapped in UIDAI website .Its NPCI who should take action or discuss this issue mutually with SBI
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                V
                vinod009
                from Pune, Maharashtra
                Jan 25, 2018
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                Address: 416401

                Respected sir,
                my name is vinod patil.i linked adhar to my bank account but it is not shown in npci server also dialing a no *99*99#. when i go to bank they say adhar linking is done from our side.when i check on udai portal it shows techanical issue . adhar linked status is very important to me a to get a pg scholorship because of this issue my schorship is stoped . solve the problem as early as possible i give my detail also i show you adhar linked status in bank website
                adhar no[protected]
                sbi a/c no-[protected]
                IFSC code - SBIN0002139
                branch code -2139
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                  vasimali saiyad
                  from Vadodara, Gujarat
                  Jan 25, 2018
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                  Address: 395003

                  Sir
                  My name is khan rabiyabi and i m from surat gujarat,
                  My aadhar card no.[protected]. I also submit my aadhar card in hp gas co. And bank of baroda but i can' received subcidy last one year. So which problem i don't know so i request you pls. Help me
                  And give me subcidy i m 68 year old.

                  So pls. Do the needfull at you end
                  Tnx a lot
                  For khan rabiyabi
                  Surat, gujarat, india
                  [protected]
                  Jay hind jay bharat, vande matram bharat mata ki jay
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    naseerirfan
                    from Hyderabad, Andhra Pradesh
                    Jan 25, 2018
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                    Address: Hyderabad, Andhra Pradesh, 500028

                    Dear sir,

                    I have updated my aadhar card#[protected] in hdfc bank a/c#[protected], hp gas and the same is shown on their website but on pahal status in hp gas site there is no any bank linkage history showing in it. Due to this problem, my lpg subsidy (Hp gas consumer number 616264) showing "payment on hold" since 20.10.206.

                    You are please requested to arrange for updating my aadhar from your side as soon as possible.

                    As i understand that subsidy goes in latest aadhar updated bank linkage account, then why my subsidy is not transferring in my latest updated bank account.

                    Appreciate your support and help

                    Regards,

                    Naseeruddin
                    +1 photos
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Feb 28, 2018
                    Updated by naseerirfan
                    Dear Sir,

                    Its about a month and my request is still unanswered. Looking for your help & support on the query raised.

                    Thanks,

                    Naseeruddin
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                      R
                      rizaameen
                      from Pune, Maharashtra
                      Jan 24, 2018
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                      Address: Nagpur, Maharashtra, 440002
                      Website: www.npci.org.in

                      Dear sirs,

                      Below are the transcript of the emails with the concerned authorities (Npci, hp gas, icici bank)
                      [protected][protected]
                      Dear sir/madam,

                      Thank you for writing to us.

                      We wish to inform you as per npci database that the given aadhaar number
                      [protected] has been inactive with idbi bank from[protected].

                      If you wish to activate the same, kindly approach your respective bank with
                      Aadhaar card details.

                      Aadhaar seeding, activation/de-activation will be done by bank end only.

                      Npci provides a plat form for exchange of files between the omc’s and banks.

                      For subsidy related query, kindly call omc toll free numbers :[protected]

                      Note: the subsidy will be credited to the aadhaar seeded last which is in
                      Active status.

                      Thanks & regards
                      Nach team
                      National payments corporation of india
                      [protected][protected]

                      — original message —
                      From: [protected]@npci.org.in [mailto:[protected]@npci.org.in]
                      Sent: 20 december 2017 08:00
                      To: [protected]@npci.org.in
                      Subject: get in touch form details

                      Submitted on wednesday, december 20, 2017 - 07:59 submitted by anonymous
                      User: 203.192.225.67 submitted values are:

                      Name: riza e rab z ameen
                      Email: [protected]@gmail.com
                      Mobile number: [protected]
                      Subject: dbtl related queries
                      Description:
                      Dear sirs,

                      Following is the message that i received from hpcl.
                      "your subsidies are not being transferred as your aadhar card is inactive in
                      Npci. You are requested to kindly approach your nearest uidai

                      Center for correction in your aadhar card subsequent to which your subsidies
                      Shall be transferred to your aadhar linked bank account."
                      First of all i would like to inquire as to why the aadhaar is inactive in
                      Your database and secondly it is an humble request as to kindly update the
                      Aadhaar inactive status to active at the earliest.

                      Aadhaar number[protected]
                      My account number[protected]
                      Bank - icici bank
                      Address - icici bank ltd., pushpak plaza, new itwari road, near gandhi
                      Putla, itwari - nagpur-440018, nagpur dist., maharashtra.
                      District - nagpur
                      State - maharashtra
                      Branch - nagpur itwari maharashtra
                      Branch code - 001463
                      Ifsc code - icic0001463
                      Micr code[protected]

                      Thanks & regards.

                      The results of this submission may be viewed at:
                      https://www.npci.org.in/node/608/submission/12468
                      [protected][protected]
                      Dear sirs,

                      First of all thanks for the prompt reply of yours and sorry for the delay in reverting back to the email. Kindly find attached some files for your kind reference, related to the communications with the bank and the gas authorities...

                      Both the agency have turned out to be helpless in solving the matter.
                      Both are unable to de-link and re-link the aadhaar from their databases and are only passing the buck from here to there.
                      At both the places my aadhaar no. Is updated but still i am not receiving my subsidy amount...

                      Just for your kind information i have closed my idbi account on 19/08/2017 and since then the problem has started...

                      It is an humble request to kindly update the same in your npci database

                      Aadhaar number[protected]
                      My account number[protected]
                      Bank - icici bank
                      Address - icici bank ltd., pushpak plaza, new itwari road, near gandhi
                      Putla, itwari - nagpur-440018, nagpur dist., maharashtra.
                      District - nagpur
                      State - maharashtra
                      Branch - nagpur itwari maharashtra
                      Branch code - 001463
                      Ifsc code - icic0001463
                      Micr code[protected]

                      You have written "if you wish to activate the same, kindly approach your respective bank with
                      Aadhaar card details.

                      Aadhaar seeding, activation/de-activation will be done by bank end only."

                      I have approached the bank regarding this matter many of the times and submitted the aadhaar copy and raised multiple service request with them but nothing happened...

                      And the same i have done with the gas agency, from meeting the lower officials to the higher concerned officials, but nothing happened.

                      Kindly look into the matter on a priority basis and revert back at the earliest.

                      Thanks & regards
                      [protected][protected]

                      Finally, update my bank account status in npci database at the earliest.

                      Thanks
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                        S
                        S.Chakraborti
                        from Kolkata, West Bengal
                        Jan 24, 2018
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                        Dear sir,

                        Please refer my message dated 17.01.2018 regarding activation of aadhaar in npci.

                        I would like to inform you that my aadhaar no is[protected], lpg id is[protected] and i would also like to inform you that my subsidy amount rs. 267.59 (Tfr type actc) status is showing that the payment on hold (Aadhaar inactive in npci).

                        Please do the needful at the earliest.

                        Thanks & regards

                        Sankar chakraborti
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        My Aadhar Number is[protected]. I want to fill scholarship form in which aadhar link to bank is mandatory. I have linked my aadhar with SBI bank account. Then also it is shown not linked. Please solve the problem as early as possible.
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                          Janani K A
                          from Lalgudi, Tamil Nadu
                          Jan 24, 2018
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                          Respected sir/madam,
                          I am a postgraduate student .I cleared a competitive exam and applied for a scholarship. I didn't receive the scholarship still .I was told its because my aadhar and bank linking status is inactive. It has been already linked. I checked with my bank and I was told that it has been already linked .Even then the problem existed and I myself linked it using the internet banking. I tried checking the status in UIDAI portal and It was showing that my request could not be displayed due to some technical issues. I'm really helpless and don't know what has to be done next .
                          I kindly request you to help in resolving this issue.
                          I will be highly obliged if you can help me with this.


                          thanking you,
                          +1 photos
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Feb 06, 2018
                          Updated by Janani K A
                          Aadhar customer care service told me that the information displayed on the check status link is not reliable as it's source is based upon NPCI servers.
                          I request you to kindly help me as soon as possible in resolving this issue.
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                            kay cee
                            from Jagraon, Punjab
                            Jan 24, 2018
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                            Address: Ludhiana, Punjab, 141008

                            Dear sir/madam

                            (Raminder again and again)

                            Dear sir
                            I have linked my adhaar[protected] with my bank account
                            Is-[protected], oriental bank of commerce, ifsc code is orbc0105252 and my lpg distributor also (Consumer no-643443, name - gopal). But according to ncpi (Aadhaarlinking status in bank (As per npci : not submitted) not submitted i haveasked so many times in my bank and they said they had done from his sideand updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking
                            Receipt with my bank account. Please tell me the solutions about this
                            Issue. My mobile is [protected]

                            Please find atteched file (Screen shot)

                            Thanking you

                            Gopal

                            [protected]
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Jan 15, 2018
                            Kiran vrajlall budhadev's response
                            My aadhar no.[protected] cannot be linked with my bank account which is maintained by central bank of india ( a.c no.[protected])As a result. The subsidy on lpg cannot be credited.I have already complained to central bank of india video no.C/08012018/61280 dated 80/01/2018
                            My aadhar no.[protected] cannot be linked with my bank account which is maintained by central bank of india (a/c. no.[protected]. As a result.the subsidy on lpg cannot be credited. I have already complained to central bank of india video no.C/08012018/61280 dated 08/01/2018
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                              Srini A
                              from Mumbai, Maharashtra
                              Jan 24, 2018
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                              Address: Mumbai City, Maharashtra, 400708

                              Even though, my aadhar number is linked with my bank account (With icici), when i check the status of bank-aadhar linking an incorrect bank account (Vijaya bank) is shown in the link and that too in "inactive" status.

                              Due to this i am not able to get aadhar linked payments in my bank account.

                              The bank personnel are confirming about the linkage of aadhar with the bank account in their systems but have expressed that they cannot do anything about the records at npci and they cannot rectify the same.

                              There is now no mechanism to rectify the linkage of aadhar and bank account in npci database.

                              Kindly help
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Hi sir my name is John SunishI have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : SBI, Account number : [protected], Ifsc code : SBIN0070145, Adhaar number :[protected] So please update my account in NPCI. Thank u sir
                              I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Oriental Bank of Commerce, Account number :[protected], Ifsc code : UTIB0002820, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
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                                rubinashahni
                                from Hojai, Assam
                                Jan 23, 2018
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                                Address: Imphal East, Manipur, 795130
                                Website: www.npci.org.in

                                I had linked my sbi account with aadhar no.[protected]. But, the status shown as not yet linked in my lpg login page and i am not getting the lpg subsidy.

                                While checking online, it shows cannot be processes due to technical reason.

                                Lpg consumer no-cx27028019
                                lpg consumer id-3 [protected]
                                aadhar no[protected]

                                regards,

                                rubina shahni
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                                  kcms
                                  from Rawatbhata, Rajasthan
                                  Jan 23, 2018
                                  Resolved
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                                  Resolved

                                  Address: Kota, Rajasthan

                                  My aadhaar number has been linked with bank account but not showing at npci server or rather at dial no: *99*99#.
                                  Subsidy amount is in hold due to npci linkage, aadhaar number is submitted in my both bank as well as given in lpg distributor, but still amount is in hold, why?
                                  Please least release it as soon as possible
                                  Indane gas
                                  Customer lpg id.-[protected]
                                  Name-munnalal
                                  Kota, rajasthan
                                  Jan 24, 2018
                                  Complaint marked as Resolved 
                                  please solve my problem, subsidy not transfer in my account. Error Processing Subsidy Check Consumer Master and UID Master
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    samveg
                                    from Pardi, Gujarat
                                    Jan 23, 2018
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                                    Address: Anand, Gujarat, 388315

                                    Inactive adhar card on npci server
                                    Hello sir
                                    I am samveg send this complain for "my bank is central bank of india
                                    They show that my adhar card is being linked but then also on npci server it shows inactive. When i try in *99*99# then its shows my that"sry your adhar is not linked with any bank accounts"
                                    Because of this aur scolarship is pending
                                    Plz sir look into this matter as fast as possible
                                    Name : rokad samvegkumar ashokbhai
                                    A/c no. - [protected]
                                    And adhar no : [protected]
                                    Type: saving account
                                    Plz do fast...
                                    Thankyou
                                    +1 photos
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Jan 22, 2018
                                    kaushikjatin442's response
                                    Change bank account on uidia
                                    Hi i want to infrom that i am linking my bank account of sharab haryana gramin bank but i am not linking my bank account so i want to say please link my bank account my bank whose name is given above please help as soon as possible

                                    it's about my aadhar linked with bank account but not showing in *99*99# - Comment #2981510 - Image #0
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                                      saurabhOO7
                                      from Panaji, Goa
                                      Jan 22, 2018
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                                      Address: Navsari, Gujarat, 396445

                                      Respect sir,
                                      My Aadhaar linking status on NPCI (*99*99#) show inactive even when linking is successful from the bank side. My name is Saurabh Borsiwala and my Aadhaar no :[protected] and my bank details are bank account: [protected] my bank IFSC code: SBIN0000439. Please kindly resolve my issue as soon as possible because my scholarship is pending because of this and I am having the great inconvenience. Please kindly inform me the status of any kind o[censored]pdate.
                                      Thank you
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                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Sir my father name is narayana swamy .aadhar no is[protected] link with andhara bank .so many times submited documents.please connect npci server. pls connect thank you.
                                      I have got my lpg linkage done with my new bankers sbi but the hpcl gas office shows
                                      npci aadhar seeded status as not submitted
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                                        Tapan077
                                        from Bengaluru, Karnataka
                                        Jan 22, 2018
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                                        My bank account status is inactive in aadhar bank mapper. I have checked in uidai (https://resident.uidai.gov.in/bank-mapper) site bank account mapping - for my aadhaar card[protected]
                                        Shows inactive status with kotak bank. As kotak bank account has been closed.

                                        Kindly update my bank aadhar mapping with axis bank in your record. The aadhar number are already updated in axis bank account but the in aadhar bank mapper shows the previous account.

                                        Please guide my to whom may i contact for getting my subsidy in accounts.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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