Claimed

National Payments Corporation of India [NPCI] Complaints & Reviews

1
Updated: Jan 22, 2026
Complaints 4226
Resolved
364
Unresolved
3862
Contacts

File a complaint to National Payments Corporation of India [NPCI]

Having problems with National Payments Corporation of India [NPCI]?

File a complaint and get it resolved by National Payments Corporation of India [NPCI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Payments Corporation of India [NPCI] reviews & complaints page 212

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
abhamittal123
from Ludhiana, Punjab
Feb 18, 2014
Resolved
Report
Copy
Resolved

Address: Ludhiana, Punjab

I Indu Mittal consumer no 510143 resident of H.No.1757/E, st.no.1-L, Hira Bagh jagraon distt. Ludhiana ;punjab had booked lpg hp gas refil lvide no.204003 subsidized cash memo no 144624 dt[protected].The refill delivered me on dated[protected] by Bee-kay gas centre jagraon distt. Ludhiana punjab. Then i received a message on[protected] that transfer of lpg subsidy failed rs 736.80 in state bank of patiala jagraon distt.Ludhiana punjab from your office.The banks were on strike on dated 10-2-14 and 11-2-14, so transaction failed.Your office has not transfer the subsidy rs 736.80 so for .You are requested to transfer the same amount immediately.
Complaint marked as Resolved 
Jul 29, 2015
Seethavaithee's response
Dear Sir/Madam, Thank you for writing to us. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar/Account number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    PAWAN kukar
    from Akhnur, Jammu and Kashmir
    Feb 17, 2014
    Resolved
    Report
    Copy
    Resolved

    Address: Ludhiana, Punjab

    I pawan kumar consumer no 606802 resident of h no. 364/35 dy atam nagar jagraon distt. Ludhiana ;punjab had bookekd lpg hp gas refil lvide no 216475 subsidized cash memo no 150201 dt[protected].The refill delivered me on dated[protected] by sidhu gas centre jagraon distt. Ludhiana punjab. Then i received a message on[protected] that transfer of lpg subsidy failed rs 736.80 in state bank of patiala jagraon distt.Ludhiana punjab from your office.The banks were on strike on dated 10-2-14 and 11-2-14, so transaction failed.Your office has not transfer the subsidy rs 736.80 so for .You are requested to tranfer the same amount immediately.
    Aug 14, 2020
    Complaint marked as Resolved 
    My consumer no. 601864, gas distributor 'Zigma Gas Service'. Mumbai. HPCL is sending subsidy to closed bank account, which I or that bank has never linked that account to HP. I have opened new bank account for subsidy. But it is not getting linked to HPCL. HPCL staff says that the linking procedure by bank is wrong. But with the same procedure other customers of the same bank are linked and getting their subsidy. What to do?
    no soluntion so for

    National Payments Corporation of India (NPCI) — Npci status and date seeding for subsidy amount display invalid aadhaar number

    NPCI Status and Date Seeding for Susidy amount display Invalid Aadhaar Number.


    MY CONSUMER NO (IOCL)-21864
    ADHAR NO[protected]
    GAS DELIVER ON-25/01/2014
    TIL THE DATE THE SUBSCRIBE AMOUNT 860.00 DID NOT TRANSFER MY ACCOUNT


    NPCI Bank Name also blank
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      yogeshpangare
      Jan 29, 2014
      Resolved
      Report
      Copy
      Resolved

      Address: Thane, Maharashtra

      being updated to the NPCI mapper . My aadhaar card has been linked and updated to my bank account that is ICICI in November 2013. This is confirmed by my bank. My aadhaar has been updated in the HP Gas website and linked to my consumer no. 651239 But still on the HP Gas website the message says "Aadhaar Status in Bank (As per NPCI) - NOT SUBMITTED" I do not know whom to contact as the bank says they have done the needful, the HP gas guy says that I must contact the bank... Please Do the neddful, I haven't got my last four subsidy. Name:- Yogesh Pangare. M/o- [protected].
      Aug 14, 2020
      Complaint marked as Resolved 
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Don Pereira
        from Mumbai, Maharashtra
        Dec 29, 2013
        Report
        Copy

        I reside in Goa. I am hoping that you will assist me in solving a small problem.

        My aadhaar card number[protected] is not being updated to the NPCI mapper .

        My aadhaar card has been linked and updated to my bank account in May 2013. This is confirmed by my bank.
        My aadhaar has been updated in the HPCL website and linked to my consumer number 606094 on 11th July, 2013.

        But still on the HPCL website the message says "Aadhaar Status in Bank (As per NPCI) - NOT SUBMITTED"

        I do not know who to contact as the bank says they have done the needful, the HP gas guy says that I must contact the bank. It is merry go round that never stops.


        Please rectify this error for me.

        Thanking you,

        Don Pereira
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sankarb86
          from Hyderabad, Telangana
          Dec 17, 2013
          Resolved
          Report
          Copy
          Resolved

          Address: Hyderabad, Andhra Pradesh

          My aadhar number is update with IOCL and bank. But, still NPCI status is showing in RED color (means not updated properly). See the attachment. Because of this IOCL Bank Seeding(CTC) Status also in RED color. Hence I am not getting subsidy amount.
          Complaint marked as Resolved 
          Initially my aadhar number was mapped old consumer number. After 6 months, I could able to identify the problem with the help of bank team. And I visited gas agency team to correctly link the aadhar. In IOCL, aadhaar is linked to new consumer number. But the aadhar was inactivated in NPCI. So called NPCI team and check with them. NPCI team check with bank, and finally they activated the aadhar number in NPCI. Hence problem is resolved
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            pareshpsg1
            from Chennai, Tamil Nadu
            Oct 28, 2013
            Resolved
            Report
            Copy
            Resolved

            Address: Hyderabad, Andhra Pradesh

            My aadhar card number is[protected]. I have got this linked to my gas connection (Indane gas agency: adimallik enterprises: consumer number 68119) in february. I have got the same aadhar registered with my icici bank account in february. But npci took a long time to verfiy and link my aadhar card to the bank. Finally it was done on sept 15, 2013. By this time, i had lost my subsidy for one cylinder. Then they have again removed the same linking on oct 22, 2013 because of which i lost my second month subsidy. Calling the customer care, i am informed to first de-link and re-link my aadhar card registration with the bank. Looks like the npci is playing hide and seek. Becuase of slow and lazy npci, my aadhar card is not linked even after 8 months of registering it with gas agency and bank. Npci is taking the customers for ride.
            Aug 13, 2020
            Complaint marked as Resolved 
            Npci customer support has been notified about the posted complaint.
            I have linked my aadhar card to bank as well as to bharat gas individually but it is not getting linked to npci. Please advise.
            Bharat gas - cosumer no - 57166 vaishampayan gas service nasik.
            Canara bank - account no[protected] nasik city.
            Please let us know if any other information is required.
            Please contact to us - [protected]
            Aadhar card no[protected]
            Npci not update my bank account no till now i am submit my aadhar no in bank and updated bank people buit till npci not updated my account no in npci please updated my bank account no

            Please contact to us:[protected]
            Gas no:-
            60602042
            i have linked my aadhar card to bank as well as to Bharat gas individually but it is not getting linked to NPCI. please advise.
            Bharat Gas - Cosumer no - 610282 Rashmi Gas service Vile parle.
            Bank of India - Account no - [protected] Vile parle.
            please let us know if any other information is required.
            Please contact to us - [protected]
            Aadhar card no[protected]
            i have linked my aadhar card to bank as well as to HP gas individually but it is not getting linked to NPCI. please advise.
            Bharat Gas - Cosumer no - 610282 Rashmi Gas service Vile parle.
            Bank of India - Account no - [protected] Vile parle.
            please let us know if any other information is required.
            Please contact to us - [protected]
            Aadhar card no[protected]
            I have already submitted copy of Aadhar card with my distributor Durga Gas Service Ahmedabad and also is Bank of India VIE Branch Ahmedabad.On Bharat Gas Transparency portal, in the column of Distributor icon shows Green and in column of Bank icon shows Red and remarks appear that not available on NPCI data.Please hep me to solve the problem.My service no. is 2947.


            N.R.Saiyed
            My Aadhar Card number i.e.[protected] and I have linked to my LPG connection (Bharat Gas) with agency (Varun Gas Agency) & my Consumer Number (26751) and also linked with my bank account (Canara Bank). But NPCI took a long time to verify and link
            my Aadhar card to the bank.
            My aadhar card number i. E.[protected] and i have linked to my lpg connection (Indane gas) with agency (Shaheed sanjay singh gas servi) & my consumer number (01941) and also linked with my bank account (State bank of india). But npci took a long time to verify and link my aadhar card to the bank.
            i have linked my aadhar card to bank as well as to hp gas individually but it is not getting linked please advise
            i have linked my aadhar card to bank as well as to HP gas individually but it is not getting linked to NPCI. please advise
            Sir,
            My lpg id is : 3 [protected] and my lpg consumer no. Is 28765, distributor is the hpscsc shahpur (Himachal pradesh - 110271) my aadhar card no. Is[protected]. I have my 2 (Two) saving banks accounts in state bank of india and 1 (One) saving bank account no.in state bank of patiala.
            Further i refilled 5 (Five) indane lpg cylinders on[protected],[protected],[protected],[protected] and[protected] but i have not received any amount of indane lpg subsidies of 5 cylinders refilled during january, 2014 and january 2015 so far.
            From the check dbtl (Ctc) status and indane online complaint status it has been shown that my gas subsidies have successfully been credited to himachal pradesh state co-operative bank ltd. (Hp). Since i have not any saving bank account with this bank, it is therefore, requested to provide me following information under rti act, 2005 :-
            1. Intimate me the bank account number, ifsc code and name of bank in which indane lpg subsidy of 5 against cylinder refilled during january, 2014 and january, 2015 have been credited against my lpg id : 3 [protected], lpg consumer number : 28765 (distributor is the hpscsc shahpur[protected]Himachal pradesh -176206) my aadhar card no. Is[protected].
            2. Name and number of bank account (With ifsc code and bank iin no.) with whom my lpg id : 3 [protected] and aadhar card no.[protected] is linked at present.


            Reeta kumari
            Himachal pradesh
            I have linked my aadhar card to bank as well as to indane gas individually but it is not getting linked to npci.

            Indane gas - cosumer no - 40138 vijay gas, madurai, tamilnadu

            Canara bank - account no[protected] nilaiyur branch, madurai, tamilnadu
            Please let us know if any other information is required.

            Please contact to us - +91-[protected]

            Aadhar card no[protected]

            Gas agencies cancelled my order and not delivering cylinder. For the past two days bank people and gas agencies are not responding properly.
            Please advise.


            Mahadevan
            [protected]@yahoo.in
            I have linked my aadhar card to bank as well updated by to bharat gas individually and so, but it is not getting linked to npci status - could not process
            Consumer no:21541 / 17 digit no:
            1 [protected]

            R. Avudaiammal

            33yathvar street,
            Thenthiruperai - tuticorin dist.


            Kindly advise us our subsidy status.

            R. Avudaiammal
            Thenthriuperai.
            I have linked my aadhar card to bank as well updated by to bharat gas individually and so, but it is not getting linked to npci status - could not process, dear sir already 7 months is over but still i am not received any amount.

            Aadhar card number :[protected]
            Consumer no:31404124


            B. Sreenivasa murthy

            Bangalore
            I have linked my aadhar card to bank as well updated by to bharat gas individually and so, but it is not getting linked to npci status - could not process, dear sir already 5 months is over but still i am not received any amount.

            Aadhar card number :[protected]
            Consumer no:52368


            B. Subbarayudu

            Bangalore
            My aadhar card no. Is update[protected] my account in bank of baroda ac no. [protected] ifsc code - zbarbojawaha please transfer my subsidy at this account.
            Lpg id, 1 [protected], consumer no.60383834 consumer name mr. Satya p yadav distributor name aadhaar linking

            Kaushik gas agency
            I have the solution to connect adhar to NPCI login to hp gas and click join DBTL and feel the adhar seeding form online type OTP after 7 day's ur adhar join to NPCI and next 7 day's subsidy credited in ur bank account 15 days waited to complete process anyone wants help email me [protected]@gmail.com
            To, bharat gass

            Sir/madam
            I have linked my aadhar card to bank as well updated by to bharat gas individually and so, but it is not getting linked to npci status - could not process, i have not received any subsidy since three month.

            I am also inform to bpcl customer care on 19.04.2016, our query reference no. Is 1237722. Help line informed that it is not getting linked to npci.

            Therefore you are requested to look into the matter.

            Yours faithfully
            Paras kumar das
            Phone no: [protected]
            Consumer no:13655
            Distributor: alolika
            District : howrah (Kona)
            State: west bengal
            I SUKANTA BOSE, submitted my aadhaar card details to my bank BANK OF INDIA A/C [protected], my aadhaar no is[protected] . Though it has been linked in gas portal and bank it has not been linked in npci portal for which I am not getting my GAS subsidy .My LPGA I'D is[protected] and the gas company is BHARAT GAS.Please help so that I can get my subsidy .My mail I'd is [protected]@gmail.com.
            I have linked my aadhar card to bank as well updated by to HP gas individually and so, but it is not getting linked to npci status - could not process,

            Aadhar card number :[protected]
            Consumer no: 631937
            I SUDDHADEB CHATTERJEE submitted my adhaar card details to my bank State Bank Of India A/C [protected], my aadhaar no is[protected]. Though it has been linked in gas portal and bank it has not been linked in NPCI portal for which I am not getting my GAS subsidy .My LPGA I'D is[protected], consumer no 604988 and the gas company is H.P. GAS.Please help so that I can get my subsidy .My mail I'd is sudhya.dola.[protected]@gmail.com.
            सर मेरा अधार नंबर[protected] है जो मेरे से लिंक हैं खाता नं[protected] हैं जो npci मैपेंड नहीं है सर आप से निवेदन है कि अधार नंबर मैपेंड करने की कृपा करे धन्यबाद
            सर मेरा अधार नंबर[protected] है जो मेरे से लिंक हैं खाता नं[protected] हैं जो npci मैपेंड नहीं है सर आप से निवेदन है कि अधार नंबर मैपेंड करने की कृपा करे धन्यबाद
            Dear Sir,
            I Have Linked My Aadhaar[protected] With My Bank Account And LPG Distributor. But According To NCPI Aadhaar Linking Status In Bank (As Per NCPI : Not Submitted) Not Submitted I Have Asked So Many So Many In My Bank And They Said They Had Done From His Side And Updated My Bank Account And Its Not Updated From NCPI And How I Know The Status Of This Bank Person Given The Aadhaar Linking Receipt With My Bank Account. Please Tell Me The Solution About This Issue. My Mobile No:-[protected]
            Hi iam madhava rao my lpg gas subsidy not getting problem aadhar no inactive my aadhar no[protected] my hp gas consumer 648490
            Hello Sir, I have linked my aadhar card to bank as well updated by to Indane gas individually and so, but it is not getting linked to npci status - could not process, dear sir It's been 4 months i did not receive my subsidy. Requesting you to kindly update/link my aadhar number to NPCI accordingly.Kindly email me if you need any additional information on the same... abdul.[protected]@gmail.com
            Npci not update my bank account no till now i am submit my aadhar no[protected] in bank and updated bank people buit till npci not updated my account no in npci please updated my bank account no [protected] central bank of India my mobile no [protected] I am siniour citizen lady i am 65 year old nobody help me before last july 2017 my pension has been stoped due to NPCI updated So plz kindly help me as soon as possible mail id [protected]@gmail.com
            Helpful
            Found this helpful?
            26 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit