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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 199

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L
Laksha81
from Bengaluru, Karnataka
Jan 14, 2016
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Address: 560100

Hi, My bank account is not seeded through NPC to receive subsidy for my gas connection. Below are the details, HP Gas Consumer No: 634244 My LPG ID: 2 [protected] SBI Bank Acct No: [protected]; IFSC code: SBIN0010450 Pls help to link the acct to receive my subsidy. Thanks in advance for your help.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
http://www.npci.org.in/documents/Use_of_Aadhaar_Lookup_by_Member_Banks.pdf
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    H
    hariek82
    from Delhi, Delhi
    Jan 12, 2016
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    Website: npci.org.in

    I submit the following Details to my Bharat Gas Distributor for availing the benefits of LPG Subsidy Transfer. But the Bharat Gas portal shows the status as - sent to NPCI - since October 2015. LPG CONNECTION DETAILS :- LPG Consumer No[protected], digital LPG ID 1 [protected], Name exactly as it appears in LPG connection MR. HARINDER Mobile No.# [protected]; PARTICULARS OF MY BANK ACCOUNT :- Consumer Name as it appears in his/her Bank Account HARINDER KUMAR YADAV Consumer's Bank Account Number [protected] Name of Consumer's Bank The Nainital Bank Limited Name of Bank Branch SURHERA NAJAFGARH IFSC Code (11 digit*) or MICR Code (9 digit**) as applicable NTBL0DEL105. However, the necessary action has not been done by the NPCI since then, in absence of which i am unable to get the benefit of the same.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    http://www.npci.org.in/documents/Use_of_Aadhaar_Lookup_by_Member_Banks.pdf
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      shabazhan
      from Hyderabad, Andhra Pradesh
      Jan 8, 2016
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      Address: Mumbai City, Maharashtra, India - 400051
      Website: www.npci.org.in

      DEARSIR/MADAM iam shabazkhan s/o late osmankhan residence of akberbagh malakpet hyd iam having bharat gas consumer no: 4253 agencies name Chaitanya enterprises which is ranga reedy district (in telangana) my complain is that my order no-113609 order date[protected] is not transfer in my iccbank a/c no[protected] which is link to adhar number is[protected], on line it showing status that ( my subsidy transfer failed due to Adhara number not mapped to account number and my adharlink status to my old (Adhara bank a/c) [protected] which is already closed before four months and the subsidy amount is tranfer to regular bank a/c which is icic bank a/c[protected] ihave given complain to gas help line also and the complain number is[protected] but no action or no satisfy me, they told to approach national payment cooperation and also i have given complain in leading news paper Deccan chronicle to transfer subsidy amount in my icc bank a/c sir plese link adhar number to my exisiting iccbank a/c and not ADHRABANK A/C WHICH IS ALREADY CLOSED AND TRANSFER MY SUBSIDY AMOUNT ORDER NO 113609 AND MY CONTACT NUMBER IS [protected] SHABAZKHAN 16-2-138/A/1 AKBERBAGH MALKPET Click here to Reply or Forward 0.79 GB (5%) of 15 GB used Manage Terms - Privacy Last account activity: 4 minutes ago Details npci.dbtl Show details
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        shabazhan
        from Hyderabad, Andhra Pradesh
        Jan 7, 2016
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        Address: Mumbai City, Maharashtra, India - 400051
        Website: www.npci.org.in

        Dear Sir/MaDAM, my andhra bank old account was linked to my Aadhar no.[protected]. But due to some personal reasons I had to close my andrabank account and then I submit my aadhar card in icic national bank account number[protected]. and also they linked my Aadhar to icic bank and same bank details I had given to my LPG distributor to update in their records . Now it has been one year and while I am checking my Aadhar linking status it is still showing me Bank Linking status is 'Inactive'. Please link my Aadhar to my newly account. LPG Consumer No: 4253 Adhaar No:[protected]icic Bank A/c:[protected]Let me know if you need further information from from my side. Regards, Prince contact number [protected]
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          deepesh chand
          from Kanpur, Uttar Pradesh
          Dec 30, 2015
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          Address: Nainital, Uttarakhand, 263139
          Website: www.npci.org

          Dear Sir, I have linked my SBI a/c with aadhar card and confirmed with bank but status not updating with bharatgas and NPCI database request you to look in to the matter ASAP, at NPCI status in bharatgas website it shows red dot.following are the necessary details may required. Bank name-SBI kusumkhera, haldwani Branch IFSC code-SBIN0005100 My aadhar no[protected]
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          http://www.npci.org.in/documents/Use_of_Aadhaar_Lookup_by_Member_Banks.pdf
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            A
            anildadwal
            from Delhi, Delhi
            Dec 30, 2015
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            Address: 173205
            Website: anildadwal7gmail.com

            Hi, I have successfully linked Aadhar card[protected] with both my Sbi Bank (Acc. no [protected] and LPG Provider (LPG I.D[protected]. But the aadhaar card is showing as inactive status with NPCI. Bank has given in written also that everything is fine from his end. Please look into this asap as because of this i am unable to receive my subsidy from last 8 months. Regards, Anil kumar. [protected]
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              Ameet Singh Rajput
              from Patna, Bihar
              Dec 25, 2015
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              Address: 800024

              Dear Sir I Have Linked My Aadhaar[protected] With My Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI : Not Submitted)) Not Submitted I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Aadhaar with my bank account, and Its not updated from NPCI .Please tell me the solutions about this issue.my Mobile no.[protected]
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              http://www.npci.org.in/documents/Use_of_Aadhaar_Lookup_by_Member_Banks.pdf
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                D
                drajavel66
                from Virudunagar, Tamil Nadu
                Dec 16, 2015
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                Address: 624001

                Sirs, in pahal status (ctc) my adhar linking status in bank (as per npcl) is not available but i have submitted all my details in bank and distributior 6 months ago. still i am not able to get my subsidy in bank Please do the needful Thanking You MY LPG ID 3 [protected]
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                http://www.npci.org.in/documents/Use_of_Aadhaar_Lookup_by_Member_Banks.pdf
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                  S
                  sripamar
                  from Hyderabad, Telangana
                  Dec 14, 2015
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                  Address: Rangareddy, Andhra Pradesh, 500070
                  Website: www.npci.org,in

                  Sir i v srinivas pamar has done an transaction of Rs 56000 ( fifty six thousand) on[protected] with reference no:[protected] from sbh bank, the amount has deducted from my account but not credited to beneficiary account either NPCI has taken any action ..so please look in to this issue as an emergency need and to the needful at an early time. v srinivas pamar :[protected] mail id: [protected]@gmail.com
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                    M
                    mubarak habeeb
                    from Belgaum, Karnataka
                    Dec 2, 2015
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                    Address: 560037

                    Dear Sir, I Have Linked My Adhaar[protected] With My HDFC Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI : Not Submitted)). I Have checked with my bank and confirmed that my account is linked with my aadhar, same reflecting in my netbanking. It seems the linking is not updated from NPCI . Please help to address the issue
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Dear Sir/Madam,
                    I have linked my Aadhar[protected] with my bank account (HDFC Bank - [protected]) and HP GAS (SHAKTHI GAS DISTRIBUTOR – Consumer No: 637498). But according to NCPI Aadhaar Linking Status in Bank (as per NPCI : Not Submitted). I have asked so many times in my bank and distributor they told to me that they have done from their side and it is not updated by NCPI.
                    Kindly requesting you to update from your side else tell me the further process and if any pending action from my end. My name Lakshmipathy Mobile no – [protected].

                    Thanks in advance.

                    Regards,
                    Lakshmipathy
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                      P
                      Probal Biswas
                      Dec 1, 2015
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                      I have Indane gas connection in my residence, which is already linked with Indane distributor on 23 Dec 2014 but my Aadhaar number STILL NOT LINKED WITH MY BANK ACCOUNT. I have submitted my Aadhaar card copy directly with Andhra bank on 29DEC 2014. The document submission was successful and Bank Manager confirmed me that, on several follow ups between me and bank thereafter.

                      But my online status showing--- 'Due to technical reason, it can not be processed now. Please try again later.' & remarks---- 'Please visit your nearest bank branch to link your Aadhaar number.'

                      I have lost several LPG subsidies on my account till now for this delay & harrassment. I am almost 70 yrs & unable to bear the loss any more.

                      Please resolve the matter on urgent basis.

                      Regards
                      Prabhas Chandra Biswas
                      +91 [protected]
                      [protected]@yahoo.com
                      Kolkata

                      [protected][protected][protected][protected]----
                      My details:
                      Indane Distributor:
                      Freedom Service (North 24 parganas, West Bengal), Consumer ID-2885, LPG id- 3 [protected]

                      Aadhaar No:[protected]

                      Andhra Bank Details:
                      Account no: [protected], IFSC Code: ANDB0001291
                      Branch: Kaikhali Kolkata- 700052
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Dear Sir/Madam,
                      I have linked my Aadhar[protected] with my bank account (HDFC Bank - [protected]) and HP GAS (SHAKTHI GAS DISTRIBUTOR – Consumer No: 637498). But according to NCPI Aadhaar Linking Status in Bank (as per NPCI : Not Submitted). I have asked so many times in my bank and distributor they told to me that they have done from their side and it is not updated by NCPI.
                      Kindly requesting you to update from your side else tell me the further process and if any pending action from my end. My name Lakshmipathy Mobile no – [protected].
                      Thanks in advance.
                      Regards,
                      Lakshmipathy
                      http://www.npci.org.in/documents/Use_of_Aadhaar_Lookup_by_Member_Banks.pdf

                      Aadhar card not link with bank account

                      Sir, I have applied to link my aadhar card to bank. but on indane gas website status is not linked while my bank official says they have done their part now what should I do
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                        Amitvashisht
                        from Kalagarh, Uttarakhand
                        Nov 21, 2015
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                        Address: Bhiwani, Haryana, 127021
                        Website: NPCI

                        Dear sir i linked my aadhar card with my A/C, but after few days i hav changed my A/C because that was my salary A/C and now i hav left the job, so i hav to close my aadhar linked A/C. But now i hav linked my aadhar card with my new A/C. But still my subsidy is not depositing in my A/C by NPCI. So kindly solve my problem ASAP
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                          sindhu.reddy
                          from Mumbai, Maharashtra
                          Nov 20, 2015
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                          Address: 500079
                          Website: www.consumercomplaints.in/new_complaint

                          Dear Sir
                          I Have Linked My Aadhaar With My Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI : Not Submitted)) Not Submitted I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Aadhaar with my bank account, and Its not updated from NPCI .Please tell me the solutions about this issue.
                          http://www.npci.org.in/documents/Use_of_Aadhaar_Lookup_by_Member_Banks.pdf
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                            cameenakochita
                            from Mumbai, Maharashtra
                            Oct 20, 2015
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                            Address: 380004
                            Website: www.npci.org.in

                            Dear Sir I Have Linked My Adhaar[protected] With My Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI : Not Submitted)) Not Submitted I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Adhaar with my bank account, and Its not updated from NPCI . And how i know the status of this, bank person given the adhaar linking receipt with my bank account.Please tell me the solutions about this issue.my Mobile no.[protected]
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              francisjmt
                              from Kharagpur, West Bengal
                              Oct 14, 2015
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                              Address: 799203

                              Dear Sir/Madam I was receiving my LPG subsidy through my State Bank of India Account [protected] which is linked with my Aadhaar[protected] till gas delivery on 16/07/2015. But for the gas delivered after 20/08/2015, I have not received any gas subsidy it is due rejected adhaar number by npci. and I checked Aadhaar status, both Aadhaar Linking Status in LPG and Aadhaar Linking Status in Banks is showing available and in the message it is showing you are good to receive subsidy. but for the two month I have no received any gas subsidy, lease resolve the problems for rejection of Aadhaar by NPCI and do the needful and make arrangement to transfer subsidy at the earliest to aadhaar linked bank account.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                S
                                sebjoi
                                from Delhi, Delhi
                                Oct 8, 2015
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                                Dear Sir/Madam I was receiving my LPG subsidy through my Federal Bank Account [protected] which is linked with my Adhaar[protected] till gas delivery on 16/07/2015. But for the gas delivered on 18/08/2015, it is showing subsidy transfer failed due to adhaar number inactive. I checked with DBTL(CTC) status, both Aadhaar Linking Status in LPG and Aadhaar Linking Status in Banks is showing available and in the message it is showing you are good to receive subsidy. Please do the needful and make arrangement to transfer subsidy at the earliest to adhaar linked bank account. My consumer number with Bharath Gas is 31919, District of Thrissur, Kerala with Sri Venkiteswara Gas Agency. Thanking You Joice Sebastian
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                http://www.npci.org.in/documents/Use_of_Aadhaar_Lookup_by_Member_Banks.pdf
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                                  vivid.varun
                                  from Gurgaon, Haryana
                                  Oct 3, 2015
                                  Resolved
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                                  Resolved

                                  Address: Faridabad, Haryana
                                  Website: www.npci.org.in/

                                  Hi, I have successfully linked Aadhar card with both my Bank and LPG Provider. But the aadhaar card is showing as inactive status with NPCI. Bank has given in written also that everything is fine from his end. Please look into this asap as because of this i am unable to receive my subsidy from last 5 months. Regards, Shashi Garg
                                  Complaint marked as Resolved 
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 06, 2015
                                  National Payments Corporation of India [NPCI] Customer Care's response
                                  Dear Sir/ Madam, Thanks for writing to NPCI. As the details provided by you is very minimal, we are not in a position to provide you the exact status/ guide where to approach as the next step. We will be happy to help you, if you are providing the following details. S.No Particulars Details 1 Aadhaar Number * 2 Bank to which your Aadhaar number is mapped 3 LPG Customer Id 4 Date on which the Aadhaar submitted with bank for mapping 5 Mobile number (for any communication) *Mandatory data Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
                                  Very Poor Service. This shows why people hate government and their laziness in work.
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                                    prince kairo
                                    from Kapurthala, Punjab
                                    Sep 12, 2015
                                    Resolved
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                                    Address: Kapurthala, Punjab

                                    Dear Sir/Mam, my icici bank old account was linked to my Aadhar no.[protected]. But due to some personal reasons I had to close my icici bank account and then I submit my aadhar card in punjab national bank account number '[protected]. and also they linked my Aadhar to punjab national bank and same bank details I had given to my LPG distributor to update in their records . Now it has been 6 months and while I am checking my Aadhar linking status it is still showing me Bank Linking status is 'Inactive'. Please link my Aadhar to my newly account. LPG Consumer No: 715885 Adhaar No:[protected] Punjab national Bank A/c: '[protected] Let me know if you need further information from from my side. Regards, Prince contact number [protected]
                                    Complaint marked as Resolved 
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 14, 2015
                                    National Payments Corporation of India [NPCI] Customer Care's response
                                    Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Inactive with ICIC Bank from[protected]. Kindly contact your respective bank to activate the same. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
                                    Verified Support
                                    Sep 14, 2015
                                    National Payments Corporation of India [NPCI] Customer Care's response
                                    Dear Sir/Madam, Thank you for writing to us. We wish to inform you that your Aadhaar number has been Inactive with ICIC Bank from[protected]. Kindly contact your respective bank to activate the same. We wish to inform you that all queries, clarifications with respect to, linking Aadhaar number to bank account, non-receipt of subsidy etc., should be taken up with your respective Bank/LPG dealer directly. Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
                                    Dear Sir/Mam, my icici bank old account was linked to my Aadhar no.[protected]. But due to some personal reasons I had to close my icici bank account and then I submit my aadhar card in SBI account number '[protected]. but bank personal said that your your application has been rejected by NPCI and they also dont know what is meaning of rejection by npci. Please link my Aadhar to my newly account. LPG Consumer No: 1904 Adhaar No:[protected] SBI A/c:[protected] Let me know if you need further information from my side. Regards, Ritesh Kumar Hota contact number [protected], [protected]
                                    Dear Sir/Mam, my union bank of india old account was linked to my Aadhar no.[protected]. But due to some personal reasons I had to close my union bank of india account and then I submit my aadhar card in Bank of india account number [protected]. and also they linked my Aadhar to bank fo india and same bank details I had given to my LPG distributor to update in their records . Now it has been 6 months and while I am checking my Aadhar linking status it is still showing me Bank Linking status is 'Inactive'. Please link my Aadhar to my newly account. LPG Consumer No: 74483 Adhaar No:[protected] l Bank of india A/c: [protected]' Let me know if you need further information from from my side. Regards, Prince contact number [protected]
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                                      prince kairo
                                      from Kapurthala, Punjab
                                      Sep 12, 2015
                                      Resolved
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                                      Resolved

                                      Address: Kapurthala, Punjab

                                      Dear Sir/Mam, my icici bank old accunt was linke to my Aadhar no.[protected] But due to some personal reasons I had to close my icici bank account and then I submit adhar card new account '[protected]' with pnb bank and also they linked my Aadhar to this new account and same bank details I had given to my LPG distributor to update in their records . Now it has been 6 months and while I am checking my Aadhar linking status. it is still showing me Bank Linking status is 'Inactive'. Please link my Aadhar to my punjab national bank account. LPG Consumer No: 715885 Adhaar No: '[protected]' punjab national Bank A/c: [protected] Let me know if you need further information from my side. Regards, prince contact no. [protected]
                                      Feb 1, 2017
                                      Complaint marked as Resolved 
                                      thanx
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                                        swarupmondal
                                        from Shillong, Meghalaya
                                        Sep 10, 2015
                                        Resolved
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                                        Resolved

                                        Sir i have linked my adhar[protected] with my bank account (Uco bank - [protected]) & my lpg distributor also. But according to npci it is unavailable and not found in npci dat base. I have asked so many times in my bank and the bank says that he has done his work from his side and updated my adhar with my account and it is not updated by npci. Please tell me the proper solution. . My name. Swarup mondal
                                        Mobile no - [protected]
                                        Complaint marked as Resolved 
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 11, 2015
                                        National Payments Corporation of India [NPCI] Customer Care's response
                                        Dear Sir/Madam, Thanks for writing to us. The below given Aadhaar number is not mapped with any bank. Kindly visit your concerned bank to link your Aadhaar number to receive the subsidy For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India
                                        Sir i have linked my adhar[protected] with my ICICI Bank & my lpg distributor also. But according to bank he link may adhar no to bank account but unavailable npci and not found in npci dat base. I have asked so many times in my bank and the bank says that he has done his work from his side and updated my adhar with my account and it is not updated by npci. Please tell me the proper solution. . My name. Nandkishor Bhagat
                                        Mobile no - [protected]
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